SUPPORT REQUEST FORM
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Product Support Request
Purchase Date (or date received as gift)
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Will replace missing or damaged parts within 90 days of purchase.
Purchased At
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Please Select
Amazon
Amazon Canada
Homedepot.com
Homedepot.ca
Humble Crew Website
Kohls.com
Target
Walmart.com
Walmart.ca
Wayfair.com
Wayfair.ca
Other
Model #
*
You can find the model# on the box, instruction manual, sticker on the tiem, or on your order receipt. Model #s usually look like 2 letters followed by numbers, e.g.: WO701 or TC937.
Date Code including letters and numbers (ex: 06/01/20 ABC)
*
Please include letters and numbers (ex: 06/01/20 ABC). This can be found on the item or on the outside of the box. See image below.
Reason For Request
*
Missing Parts (Part/s not in box when product arrived)
Shipping Issues (Product is damaged when box was opened)
Assembly Issue (Damage incurred during assembly)
Workmanship (Incorrect size/color; holes not lining up)
Other
Please provide a detailed description of the issue/support you need
*
For example, it helps us if you provide details like parts of the item (e.g. right front chair leg).
Purchased At
Amazon
Amazon Canada
Homedepot.com
Homedepot.ca
Humble Crew
Kohls.com
Target
Walmart.com
Walmart.ca
Wayfair
Wayfair.ca
Other
Product Type
*
Bedroom Furniture
Bin Packs
Bookshelf/Book Sling - KIDS
Bookshelf/Bookcase - ADULT
Dining/Living Room - ADULT
Work Space Furniture - ADULT
Cubby Storage
Organizer with Fabric Bins
Organizer with Plastic Bins
Ottoman
Room In A Box
Toy Box/Store-All Unit
Table and Chairs Set - LEGO/ACTIVITY
Table and Chairs Set - PLASTIC
Table and Chairs Set - WOOD
Table and Chairs Set - FOLDING
Utility Carts and Shelf/Rack
Bedroom Furniture Model #
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QB8913, Walker Collection, Natural
QB8920, Emerson Collection, Grey Upholstered
QB71530, Jesse Queen Bed Frame, Metal and Wood Platform Bed
DR8593, Dresser, Seine Collection, Walnut/Black
DR8654, Dresser, Stockholm Collection, Oak/White
Cubby Storage Model #
*
VB72216, Cambridge Collection, Two Cubby Storage, White
VB72223, Explorer Collection, Two Cubby Storage, Grey
Kids Bookshelf & Bookshelf with Fabric Bins Model #
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WO173 Natural Panels/White Fabric "Journey Collection"
WO210 Grey Panels/White Fabric, L-Shape Panels, "Inspire Collection"
WO227 Natural Panels/Primary Fabric, 6-Pockets, "Primary Collection"
WO321 White Panels/Primary Fabric "Summit Collection"
WO328, Saturn Collection Plastic, Grey/White
WO470, Espresso Collection, Ladder Espresso/White
WO548, Inspire Collection, Supersized Grey/White
WO555, Primary Collection, Rack w/Bins Natural/Primary
WO558, Cambridge Collection, White/White
WO593, Primary Collection, Natural/Primary
WO594, Pastel Collection, White/Pastel
WO595, Espresso Collection, Espresso/White
WO626, Highlight Collection, Cedar/Primary
WO671, Inspire Collection, Grey/White
WO697, Friends Collection, White/Pink, Purple
WO819, Forever Collection, White/Pink/Purple
WO883 Newport Collection, Grey/Navy Blue
WO890, Bailey Collection, Natural/Seafoam
WO906, Sophie Collection, Grey/Pink
WO71745, Sumatra Collection, Espresso/Grey
WO71783, Slate Grey Woodgrain, Grey/White
WO71790, Holland Collection, White/Pastel
WO76825, Journey Collection Super Size, Natural/White
WO76887, Journey Colletion, Extra Large 4-Pockets, Natural/White
WO76955, Inspire Collection, Extra Large 4-Pockets, Grey/White
BC72230, Inspire Collection, Bookshelf with Fabric Bins
Adult Bookcase Model #
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BC70571, Morgan Collection, Wood/White
BC8616, Seine Collection, Walnut
BC8678, Stockholm Collection, Oak
CL336, Explorer Collection, 2-Shelf, Grey/White
GJ480, Ladder Bookcase, Sandwashed Grey
Adult Desk Model #
*
DK71820, Tribecca Collection, White Oak/Black Base
DK71837, Tribecca Collection, White Oak /White Base
Lego/Activity Table Model #
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CT005, Bright Collection, Square Pink/Purple 4 Chairs
CT241, Square Blue/Green 2 Chairs
CT296, L Collection, Orange with Trays, 2 Chairs
CT376, Bright Collection, Square Pink/Purple 2 Chairs
CT512, Primary Collection, Square Red/Primary
CT599, Primary Collection, Round Yellow/Primary
CT640, Primary Collection, Round Blue/Primary
CT642, Bright Collection, Round Pink/Aqua
CT791 Build & Play Collection, Round Blue/Orange 2 Chairs
CT794, Primary Collection, Square Blue/Primary 4 Chairs
CT948, Journey Collection Wood, Square White/Fabric Bins - No Chairs
AT70588, Activity Table with 4 Fabric bins, Morgan Collection, White/Oak WOOD
Room in a Box Model #
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RB70410, White & Pastel, Bookrack & Table Set
RB70427, Wood & Warm Primaries, Bookrack & Table Set
RB73527, Oak & White, Bookrack & Table Set
RB73510, Grey & White, Bookrack & Table Set
Folding Table & Folding Chairs Model #
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FT613, Folding Table, Journey Collection, Natural/White
Dining/Living Room Model #
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BT0205, Bar Table, Lenox Collection, Dark Espresso
CA8630, Cabinet, Seine Collection, Walnut/Black
CA8692, Cabinet, Stockholm Collection, Oak/White
CF8609, Coffee Table, Seine Collection, Walnut/Black
CF8661, Coffee Table, Stockholm Collection, Oak/White
CO8623, Console Table, Seine Collection, Walnut/Black
CO8685, Console Table, Stockholm Collection, Oak/White
DT0182, Dining Table, Quinn Collection, Walnut
DC0199, Chairs, Quinn Collection, Walnut/Heathered Grey
ET8586, End Table, Seine Collection, Walnut/Black
ET8647, End Table, Stockholm Collection, Oak/White
LT411, Garment Rack, Cedar/Black
LT954, Desk/Dining Chair/Black
LT404, Desk/Dining Chair/White
LT961, Desk/Dining Chair/Grey
LT962, Desk/Dining Chair/Red
LT979, Desk/Dining Chair/Blue
Organizer with Fabric Bins Model #
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WO824, Primary Collection, Natural/Primary
WO487, Camden Collection, Grey/Grey
UT76689, Essentials 7 Bin, Grey/Black
WO72247, Oslo Collection, Dark Pine/Grey
WO72254, Oslo Compact Collection, Dark Pine/Grey
WO72261, Henry Collection, Dark Pine/Navy
WO72278, Henry Compact Collection, Dark Pine/Navy
WO76849, Journey Collection, Natural/White
WO76856, Carly Collection, White/Pink
WO76931, Inspire Collection, Grey/White
Utility Carts/Rack Model #
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UT76627, Essentials Collection, 3-Tier Rolling Cart, White
UT76634, Essentials Collection, 5-Tier Rolling Cart, Black
UT76641, Essentials Collection, 4-Tier Shelf Rack, Black
UT76658, Essentials Collection, 3-Tier Shelf Rack, Grey
UT76696, Essentials Collection, 9-Bin Rolling Organizer, Taupe,
UT76702, Essentials Collection, 9-Drawer Rolling Cart, Grey
UT76719, Essentials Collection, 8-Drawer Rolling Cart, Pink
UT76689, Essentials Collection, 7-Drawer Organizer, Grey
Organizer Type
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4 Bin
9 Bin
4 & 9 Bin With Shelf
Large Bins Only
12 bin
16 bin
20 bin
Organizer with Large Size Plastic Bins Model #
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WO746, Inspire Collection, 8 Large Bins, Grey/White
WO753, Inspire Collection, 12 Large Bins, Grey/White
Organizer with 4 Small Plastic Bins Model #
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WO76894, Cambridge Collection, 4 Small Bins, White/White
Organizer 4 Bin & 9 Bin with Shelf Model #
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WO168, Inspire Collection 4-Bin, Grey/White
WO175, Journey Collection 4-Bin, Natural/White
WO304, Cambridge Collection, White/White
WO311, Journey Collection, Natural/White
WO463, Inspire Collection, Grey/White
WO71233, Espresso Collection, Espresso/White
Organizer, Small with 9 Plastic Bins Model #
*
WO517, Cambridge Collection, White/White
WO848, Inspire Collection, Grey/White
WO70373, Hampton Collection, Sandwashed/White
WO70380, Explorer Collection, White/Grey
WO70397, Chalkboard Organizer, White/Pink/Purple/Teal
WO70519, Journey Collection, Natural/White
WO71738, Sumatra Collection, Espresso/Grey
WO71752, Slate Collection, Grey Wood Grin/White
Organizer with 12 Plastic Bins Model #
*
WO243, Inspire Collection, Grey/White
WO314, Summit Collection, White/Primary
WO335, Your Zone, White/Primary
WO342, Your Zone, White/Grey
WO359, Your Zone, White/Grey, White, Blue, Teal
WO449, Espresso Collection-Ladder Sides, Espresso/White
WO456, Inspire Collection-Contour Sides, Grey/White
WO560, Primary Collection, Natural/Primary
WO560P, Pastel Collection, White/Pastel
WO562, Espresso Collection, Espresso/White
WO562-R, Espresso Collection, Espresso/White
WO565, Cambridge Collection, White/White
WO589, Inspire Collection, Grey/White
WO619, Highlight Collection, Cedar/Primary
WO703, Friends Collection, White/Pink, Purple
WO845, Forever Collection, White/Pink, Purple, Aqua
WO852, Elements Collection, Grey/Blue, Green
WO869, Darden Collection, Espresso/Red, White, Blue
WO70526, Journey Collection, Natural/White
WO70557, Morgan Collection, Wood/White
WO71172, Sumatra Collection, Espresso/Grey
WO71769, Slate Collection, Grey Wood Grain/White
WO70472, Modern Brights, Grey/Pink, Orange, Green, Blue
WO76917, Rainbow Collection, Natural/Rainbow
Organizer with 16 Plastic Bins Model #
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WO128, Jayden Collection, Black/White
WO135 Cambridge Collection, White/White
WO142, Espresso Collection, Espresso/White
WO166, Journey Collection, Natural/White
WO258, Pacific Collection, Natural/Neon
WO338, Summit Collection, White/Primary
WO420, Discover Collection, Walnut/Primary
WO494, Molly Collection, White/Pink
WO498, Elements Collection, Grey/Blue,Green
WO500, Leo Collection, Grey/Blue
WO531, Soho Collection, Dark Grey/White
WO574, Forever Collection, White/Pink, Purple, Aqua
WO701, Springfield Collection, Grey/White
WO739, Bailey Collection, Natural/Seafoam
WO838, Primary Collection, Natural/Primary
WO876, Newport Collection, Grey/Navy
WO70403, Chalkboard Collection, Natural/Primary
WO71202, Sumatra Collection, Espresso/Grey
WO71776, Slate Collection, Grey Wood Grain/White
WO73480, Chalkboard Collection, White/Neon Rainbow
WO73497, Chalkboard Collection, Grey/White
WO73503, Chalkboard Collection, Oak/White
Organizer with 20 Plastic Bins Model #
*
WO180, Inspire Collection, Grey/White
WO265, Journey Collection, Natural/White
WO272, Forest Collection, Espresso/Neon
WO289, Charlotte Collection, White/Pink
WO807, Espresso Collection, Espresso/White
WO814, Cambridge Collection, White/White
WO821, Primary Collection, Natural/Primary
Ottoman Model #
*
OT326, Sedona Collection, Rectangular, Brown
OT333, Dylan Collection, With Pocket, Beige
OT340, Kendall Collection, With Pocket, Purple
OT357, Dakota Collection, Cube with Tray, Grey
OT364, Ainsley Collection, Cube with Tray, Brown
OT371, Harper Collection, 3 Compartment, Denim Blue
OT388, Sloan Collection, Round Stool, Blue Velour
OT395, Ashton Collection, Round Stool, Light Grey
OT401, Brooklyn Collection, Bench, Grey
OT425, Devon Collection, Teal
OT432, Maddox Collection, Rectangular, Charcoal Grey
OT455, Carson Collection, Dark Grey
OT462, Malone Collection, Navy
OT479, Parker Collection, Dark Grey
OT486, Madison Collection, Navy
OT493, Blake Collection, Light Grey
OT509, Sydney Collection, Dark Grey
OT516, Ryan Collection, Navy
OT523, Hudson Collection, Grey
Plastic Table and Chairs Set Model #
*
TC657, Bold Collection, Aqua Table 4 Chairs
TC710, Bright Collection, White Table 4 Chairs
TC784, Playville Collection, White Table 4 Blue/Green Chairs
TC800, Bold Collection, Aqua Table 2 Chairs
TC911, Vivid Collection, Yellow Table 4 Chairs
TC914, Primary Collection, Blue Table 4 Chairs
UV777, Backyard Collection, Red Table 4 Chairs
TC71714, Explorer Collection, Grey Table 2 Chairs
TC70434, Dry Erase Collection, White Table 4 Chairs
TC71721, Dry Erase Collection, White Table 2 chairs
UV71448, Backyard Collection, White Table 4 Chairs
TC73534, Dry Erase Collection, White Table 4 Chairs
TC73558, Dry Erase Collection, White Table 4 Chairs
TC76863, Jordan Collection, Blue Table 4 Chairs
TC76870, Quinn Collection, Lavender Table 4 Chairs
Bin Packs Model #
*
SM074, Small 4 Pack, Grey
SM098, Small 4 Pack, Pink/Purple
SM111, Small 4 Pack, Blue/Turqoise
SM560, Small 4 Pack, Primary
SM579, Small 12 Pack, Primary
SM695, Small 4 Pack, White
SM870, Small 12 Pack, White
SM70489, Small 4 Pack, Red/Green
SM70496, Small 4 Pack, Black/Orange
SM70502, Small 4 Pack, Blue/White
XL067, Large 4 Pack, Grey
XL081, Large 4 Pack, Pink/Purple
XL104, Large 4 Pack, Blue/Turqoise
XL560, Large 4 Pack, Primary
XL688, Large 4 Pack, White
Toy Box & Store-All Unit Model #
*
TB234, Rolling Toy Box, Primary Collection, Natural
TB524, Multi-Storage Unit, Camden Collection, Grey/Grey
TB816, Multi-Storage Unit, Primary Collection, Natural/Primary
TB818, Multi-Storage Unit, Espresso Collection, Espresso/White
TB944, Toy Box, Inspire Collection, Grey
TB71387, Toy Box, Expedition Collection, White/Natural
TB71394, Toy Box, Journey Collection, Natural/Natural
TB70533, Toy Box with Shelf, Morgan Collection, White/Natural
Table & Chair Set Type
*
Wood Table and 4 Chairs
Wood Table and 2 Chairs
Wood Table and Chair Sets Model #
*
TC307, Carter Collection, White/White
TC406, Summit Collection, White/Primary
TC437, Discover Collection, Walnut/Primary
TC451, Elements Collection, Grey/Blue,Green
TC534, Springfield Collection, White/Grey
TC541, Cambridge Collection, White/White
TC633, Highlight Collection, Cedary/Primary
TC714, Pastel Collection, White/Pastel
TC715, Primary Collection, Natural/Primary
TC727, Friends Collection, White/Pink, Purple
TC758, Forever Collection, White/Pink, Purple, Lavender
TC770, Inspire Collection, Grey/White
TC824, Espresso Collection, Espresso/Espresso
TC862, Springfield Collection, Grey/White
TC937, Springfield Collection, Grey/Grey
TC70595, Journey Collection, Natural/White
TC71080, Camden Collection, Grey/Grey
TC71806, Espresso Collection, Espresso/Grey
TC72186, Expedition Collection, White/Natural
TC72193, Explorer Collection, Grey/Grey
TC72209, Explorer Collection, with Storage Grey/Grey
TC76665, Holland Collection, White/Pastel
Wood Table & 2 Chairs Model #
*
CL329, Explorer Collection, Grey/Grey
TC604, Journey Collection, Table with Book Rack Storage, Natural/White
TC741, Daylight Collection, White/White
TC756, Pierce Collection, Espresso/Red, Blue
TC763, Inspire Collection, Round Grey/Grey
TC787, Inspire Collection, White/Grey
TC70441, Red/Blue Collection, White/Red, Blue
TC70458, Green/Yellow Collection, White/Green, Blue
TC72162, Expedition Collection, White/Natural
TC72179, Explorer Collection, Grey with Storage/Grey
TC76672, Hayden Collection, Honey Wood
TC76832, Journey Collection, Natural/White
Description
Please provide a description of the problem. If your item is not listed above, please contact customer support, toll-free at (844) 509-4888 or info@humblecrew.com.
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