Website Survey Questionnaire
Thank you for taking the time to answer these questions. The following questions are about to know how well known and successful is [inkyitalk.com]
1. Have you ever heard about [inkyitalk.com]?
Yes
No
2. How did you learn about [inkyitalk.com]?
Friend or Relative
Web search engine
Banner Ad
Magazine
E-mail
Pop-up ad
Other
4. How old are you?
Under 18
18 - 25
25 - 45
45 or more
5. Gender?
Male
Female
6. How often do you visit our website?
Daily
Once a week
Once a month
Once a year
Occasionally
Never
7. Overall, how satisfied are you with our website?
Daily
Once a week
Once a month
Once a year
Never
8. How likely would you be to recommend [inkyitalk.com] to your friends or colleagues?
Very unlikely
Neutral
Very likely
9. What particular aspect(s) of our website do you like?
10. What particular aspect(s) of our website do you dislike?
12. Why do you think our site is so successful?
Image
Reputation
Easy to use
Fun
Large selection of items
Payment options (Paypal)
Safety
Free registration
Website design
Website promotion
Seller’s feedback
Buyer’s experience
Other
13. What is the main reason you visit our website?
Browsing
Particular item
Comparison of prices
Other
14. How easy it to navigate our website?
Very easy
Somewhat easy
Easy
Somewhat difficult
Very difficult
18. How satisfied were you with the available shipping option?
Very satisfied
Somewhat satisfied
Satisfied
Somewhat dissatisfied
Very dissatisfied
Submit
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