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Please note – If the proposed system requires police response then two service visits per year are mandatory. If you fail to have the system serviced or maintained then the police will remove all automatic response. Regular service has been proved to reduce false alarms and wasted police time.
Please note – If the proposed system is a requirement of your insurance company they will also require that your system is serviced or maintained in line with the current standards and current police requirements. Failure to have the system serviced or maintained or the loss of police response will mean that the insurance company may refuse to pay out after a break-in. Regular service has proved to be the only way to ensure that the system is working correctly.
The requirement is that the system MUST receive a service or maintenance visit by an alarm company engineer every 6 or 12 months.
Note – one of these visits MAY be carried out remotely (Via Online Access) by the alarm company via the telephone line and the modem.
The Service Agreement will include provision for all call-outs, parts and labour, under our normal terms and conditions. In addition to the Services, AlertSystems will carry out two scheduled maintenance visits per annum.
An inspection and test procedure will be undertaken at each scheduled maintenance visit consisting of checks to the following:
This certificate must be kept in a safe place and be available for inspection at all times!
If the person within premises management appointed to supervise matters pertaining to the fire detection & alarm system did not allow the testing of alarm devices,
Please complete the following:
FIRE ALARM PPM ONLY
The Fire Detection & Alarm System has been inspected and tested in
Accordance with BS5838-1:2013 Section B issued by The British Standards
Institutions & following this service as defined above has been left fully operational
OTHER PPM ONLY
The system as defined above has been inspected & tested in accordance with
BS5838-1:2013 issued by The British Standards Institution. Following this service it has been left fully operational.
Guidelines for Maintenance Schedules:
The Service Agreement will include provision for all call-outs, parts and labour, under our normal terms and conditions. In addition to the Services, Dragon Security & Electrical will carry out one scheduled maintenance visit per annum.