Eyemed Quotes and Policies
  • Eyemed Quotes and Policies

  • Quality and service after the sale is a priority here at Reed Optical. Unfortunately, your Eyemed Vision Plan has their own policies, limiting our ability to provide some of these services. We are required to disclose and follow their policies when glasses are supplied by your plan. Their policies are:

    1. Warranty - No scratch or damage coverage unless aadditional coatings such as TD2 scratch or premium non-glare treatment, which provide their own scratch warranty are purchased.
    2. Redo - Eyemed will NOT redo lenses for ANY reason, including dis-satisfaction with frame style, materials or coatings.
    3. Returns - No returns for any reason after the order is submitted to Eyemed.
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  • I hereby authorize this vision care provider to apply for benefits (order glasses) on my behalf for covered services rendered by them. I also assign my benefits and request that all payments from EyeMed Vision Care be made directly to the vision care provider. I agree that my payment is due in full prior to ordering materials from Eyemed.

    I certify that the information I have reported with regard to my coverage is correct. I further authorize my vision care provider to release to EyeMed and its agents any information related to this or any related claim.

     

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  • We are happy to make new prescription lenses for your own frame if it is in good condition and fits your face properly. We will perform a visual inspection and notify you of potential areas of weakness, but cannot guarantee the frame is fully sound. If we accept your frame for re-use, we pledge to use the utmost care in handling it. But, in a small percentage of cases, the frame material will be worn or brittle to the point that it will not support a new pair of lenses. This policy also applies to new frames purchased elsewhere.

    Please be aware that older frame styles are often discontinued by the manufacturer and replacement parts are not readily available. This presents a problem if the frame breaks and cannot be repaired.

    If your frame breaks during our lens insertion process, the lenses initially made for that frame may not be able to be reused for a different frame style. Although we will try our best to reuse the lenses, it may require the purcahse of a whole new pair of glasses if the lenses do not properly function in a new frame.


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