Refund Policy
All tournament entries are complete once the event fee and/or gate fee has been paid.
Teams withdrawing from an event by the end of the day on the Monday prior to the start date of an event, will receive a 100% credit.
Teams withdrawing from an event after Monday but by 2pm on the Tuesday prior to an event, will receive a 50% credit.
Teams withdrawing from an event after 2pm on the Tuesday prior to an event, for any reason, are not eligible for a credit or refund.
Teams in divisions that do not make will receive a 100% credit.
(Credits can be used toward another TSB tournament. All refunds will incur a $50 administrative fee. Credit card processing fees are not eligible for refund.)
Paid teams in divisions that do not make will receive a 100% credit. If an event is canceled due to weather, teams will be eligible for the following credit.
-0 games started: 100% credit
-1 game started: 50% credit
-2 games started: 0% credit
Cancellations due to Force Majeure and Governmental Actions:
Any event that is canceled due to the closing of a facility due to governmental actions prompted by a pandemic, epidemic, act of war, police action, or Act of God will be available for credit but may be delayed by BUSA Events LLC ability to operate.
Online Payment Fee:
When paying with a credit card or debit card, there will be a 4% processing fee. The fee is not refundable and not able to be applied as a credit. The processing fee is a convenience fee paid to the credit card processor.
You can mail or drop off a check to avoid the cc processing fee. Please call the office when you mail a check so we can confirm your entry. Do not leave a voicemail or email this information. You must contact and speak with us directly.
Refund Requests:
All refunds must be initiated by the customer by completing a Refund Request Form. A credit will remain on your account until we receive a refund request to start the refund process.
All refunds will incur a $50 administrative fee.*
*Administrative fees are deducted from all refunds in order to cover preparation, expenses, and upfront costs associated with the tournament.
The administrative fee cannot be waived. In order to avoid the administrative fee, you have the option to credit your account to be used in a future TSB event.