TSB Refund Request Form

PLEASE DO NOT SUBMIT MULTIPLE REFUND REQUESTS FOR THE SAME TEAM/EVENT. REFUNDS ARE PROCESSED IN THE ORDER IN WHICH THEY ARE RECEIVED.

SUBMITTING MULTIPLE REQUESTS ONLY DELAYS THE REFUND PROCESS.

*An administrative fee will be deducted from all refunds in order to cover preparation, expenses, administrative work, and upfront costs associated with the tournament.

The administrative fee cannot be waived. To avoid the administrative fee, you have the option to credit your account and apply the funds to a future TSB event. If you prefer a credit rather than a refund, please complete the Credit Transfer Form and NOT the Refund Request Form. 

 Refund/Credit Policy

All tournament entries are complete once the event fee and/or gate fee has been paid.

• Teams withdrawing from an event by the end of the day on the SUNDAY, prior to the start date of an event, will receive 100% credit.
• Teams withdrawing from an event after SUNDAY, but by 12pm on the MONDAY prior to an event, will receive 50% credit.
• Teams withdrawing from an event after 12pm on the MONDAY prior to an event, for any reason, are not eligible for a credit or refund.
• Teams in divisions that do not make will receive 100% credit.
   

Credits can ONLY be used toward another TSB tournament.

Credit card processing fees are fees paid to the cc processor and are NOT eligible for credit or refund.

Weather Cancellations:

If an event is canceled due to weather, teams will be eligible for the following credit:

-0 games started: 100% credit

-1 game started: 50% credit

-2 games started: 0% credit

Cancellations due to Force Majeure and Governmental Actions:

Any event that is canceled due to the closing of a facility due to governmental actions prompted by a pandemic, epidemic, act of war, police action, or Act of God will be available for credit but may be delayed by BUSA Events LLC ability to operate.

Online Payment Fee:

When paying with a credit card or debit card, there will be a 4% processing fee. The fee is not refundable and not able to be applied as a credit. The processing fee is a convenience fee paid to the credit card processor.

You can mail or drop off a check to avoid the cc processing fee. Please call the office when you mail a check so we can confirm your entry. Do not leave a voicemail or email this information. You must contact and speak with us directly.

Refund Requests:

All refunds must be initiated by the customer by completing a Refund Request Form. A credit will remain on your account until we receive a refund request to start the refund process.

All refunds will incur a $65 administrative fee.

(Effective 01/01/2025, TSB refund administrative fee will increase to $65 per refund processed.)

 

Refunds are processed within 72hrs of form submission. Submitting multiple refund requests will only delay the process.

You will receive an email confirmation once the refund has been processed.

REFUNDS TYPICALLY TAKE 5-10 BUSINESS DAYS TO FULLY PROCESS, DEPENDING ON THE CREDIT CARD PROCESSOR AND YOUR BANK.

If the original payment method was a credit/debit card, the refund will be applied back to the same card used to make the original purchase. We are unable to process a refund to a different/alternate card other than what was used to make the original payment.

Visit us at www.playtsb.com for information related to upcoming events, refund requests/transfer credit, FAQs or contact information.

  Travel Sports Baseball is proud to exclusively host events sanctioned by National Championship Sports.