Are you ready to enhance your product?

1
Where are you at your product journey?* This field is required.
Just starting, all I got is an amazing idea
Got some mockups/wireframes, product-market fit, preparing to test it
Finished MVP, doing first private tests
Already a live product/service with real users
2
Do you really think design is your problem #1 for now?* This field is required.Do you think it is worth investing in design at this stage? Have you done testing, validation, strategy work?
YESNO
3
Why do you feel it is worth investing in design at this stage?* This field is required.Design isn't a magic pill. Why you think it would be worth investing your financial resources and time ?
Huge
Large
Normal
Small
Ok
Ok
4
Is 10K-50K USD ballpark sounds doable for you?* This field is required.
YESNO
5
Will you be a stakeholder for the current project?* This field is required.Stakeholder — a person who makes final decision and approves our work
Yes, I am one of them
No, and there won't be possibility to communicate with stakeholders directly
No, but you'll work with them directly after we agree on something
6
How big is your product team?* This field is required.
Just me
2-5
5-10
10-50
50+
7
Are you currently tracking your conversions, drop-offs, NPS score or other metrics?* This field is required.
YESNO
8
How consistent is your product across different touch-points?* This field is required.Marketing website, app, promo, e-mail marketing
Not consistent at all, can't look at it straight
There is some consistency, but overall it is built from different pieces not linking up together
They are consistent each on their own, but there is no synergy between them
100% consistent experience, with well documented guidelines and processes around design
9
Do you have any brand/design guidelines in place?* This field is required.
We've got in-depth Visual Identity guidelines + brand strategy in place
Basic logo and some colors + fonts
We have a brand strategy + name but no visual at all
We only have a name
Starting from the blank state
10
Are you proud with how your product or service looks online/offline?* This field is required.
Are you kidding me? Hard to be proud of it...
Well, it is OK, got a lot of space to grow though
It is really good, we are just tired of it
It is hard for me to imagine how to make it better
11
How urgent is your problem in general?* This field is required.
10/10 — I need this solved ASAP. If I don't figure this out soon enough, some bad things might happen.
8/10 — I know it's important, but I'm already doing well, so I'm just going to take my time. I like what you do and it's the matter of a budget.
5/10 — We are doing great. We just want to work with a top team to make our product even better.
1/10 — Just curious, not urgent at all.
12
How soon can you get started if we propose you a valid solution that will solve your problem?* This field is required.
Yesterday
Today
In a week
Next month
2-3 months, maybe?
13
What is the name of your business or website? * This field is required.Just add "Starting" if you are just starting
14
In a quick sentence or two, tell us what piqued your interest about Heartbeat? What was that one thing raising your interest so that you decided to invest your time answering our questions? :)* This field is required.
Huge
Large
Normal
Small
Ok
Ok
15
How easy is it for your team member to get design-related information?* This field is required.Processes for designer, copywriter, product person, developer
Nothing is documented, we are all bugging each other to get some information and it takes a lot of time
We have some guidelines on .pdf sheet, but they seem useless
We've got some Sketch/Photoshop files, but they are chaotic and everyone is doing it their own way
We are on React using component-based approach, product design processes are well documented
16
What are a few good reasons as to why you think we should be a good fit for each other? BTW: We love working with passionate and committed folks who have a clear vision.* This field is required.
Huge
Large
Normal
Small
Ok
Ok
17
What is your Title in your business?* This field is required.
18
What is your name?* This field is required.
First Name
Last Name
19
What is the best work email address to contact you? * This field is required.
example@example.com
20
What is or are your biggest pain point(s) today?* This field is required.We know its painful, but pick as much as you like :)
We are design-oriented and our current design hurts our eyes, especially our homepage.
We are not looking like "serious, big" company. Very far away from things like Stripe, Dropbox, Bloom.co and industry leaders.
Our in-house designer is not that good at UI and aesthetics.
Customers are getting bad 1'st impression.
Product (web, mobile) and website look totally different, no consistency.
UX/UI is not user friendly.
We can't scale/grow with current design, it looks bad.
There is no "one source of truth", design eats away our time, dev's time, everyone's time.
No prerequisites for rapid marketing and product UI development.
We are sure that conversions can be much higher.
21
Let's talk about financial resources and offers for a second (this is to make the best use of your time on the call)* This field is required.
I'm willing and able to invest financial and time resources to solve my problem ASAP, if of course you provide a legitimate solution.
We don't have the funds, but I can get them if I need to. I'm willing to invest my time, as well as able to find the necessary financial resources to solve my problem if you can provide a legitimate solution.
I can't afford to engage anyone for help at the moment, I'd just like to get more information so when I accumulate enough cash or credit we can start talking business.
22
The last one: How would you define a success criteria for our collaboration?What would need to happen in 1-3 months for you&team to be perfectly happy with the result.
Feel free to think about it and share during the call...
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