Patient Satisfaction Survey

Patient Satisfaction Survey
At MMPT, we always strive to provide the best service possible. We would love to hear about your experience with us. Your responses are directly responsible for improving our services. All responses will be kept confidential and anonymous. Thank you for taking the time to give us your feedback.
Which type of therapy did you receive?

Physical TherapyOccupational TherapySpeech TherapyMassage Therapy
Age
Gender

MaleFemale
In which clinic did you primarily receive services?

West Monroe AdultsWest Monroe PediatricsMonroeRustonShreveport

How likely are you to recommend Melanie Massey Physical Therapy to a friend of colleague?

	1	2	3	4	5	6	7	8	9	10

1 is Not Likely , 10 is Extremely Likely

Please tell us how well you think we're doing in the following areas:

	Poor	Fair	Ok	Good	Great
Ability to be scheduled for appointments in a timely manner
Convenience of clinic location
Promptly returned phone calls
Time spent in waiting room
Therapist/staff listened to your needs
Provided a warm friendly experience
Answered your questions effectively
Gave good advice and treatment
Administrative staff friendly and helpful
Administrative staff answered your questions
Explanation of billing and charges
Collection of payment
Neat and clean building
Comfort and safety while waiting