Upon enrollment, the first 30 days are considered a trial period. If after 30 days, you decide that Oku is not a fit please let us know and nothing is owed.
If after the first 30 days, your family chooses to stay with Oku, our 30 day drop/withdrawal policy goes into effect. Notification of intent to withdraw must be done in writing. The 30 days begins upon receipt of that written notification.
Written notification must be in the form of an email to firstname.lastname@example.org, and a confirmation will be sent within 1 to 2 business days acknowledging receipt of notification. The 30 days will begin from the time of submission of the email. At the conclusion of the 30 days, registration of child(ren) will be void.
The month of program fees will be charged to the guardian or responsible party for the drop/withdrawal notice timeframe, this will be in addition to any program fees that are being paid for services rendered.
Example: If I withdraw on the 15th of the month, my child(ren) have attended through the 15th, my 30 days notice starts on the 16th, and I am being charged the month of program fees from that point forward. I owe for the 1st-15th for services rendered, and my drop period of payment will run from the 16th for 30 days.
Guardian or responsible party will receive an invoice within 5 business days of drop/withdrawal notification. Charter funds may be used to pay the amount or partial amount due, but the cancellation of the PO will result in an invoice being sent immediately to the guardian or responsible party for payment upon receipt.
Registered child(ren) may still attend during the 30 days if desired.