Please go through the terms and conditions and sign the form afterwards:
Life & Language Synergy Coaching Terms and Conditions
Description of Coaching: Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals.
1) Coach-Client Relationship
A. Coach agrees to maintain the ethics and standards of behaviour established by the International Coaching Federation “(ICF)” (Coachfederation.org/ethics). It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behaviour.
B. The client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising from or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. The client understands coaching is not therapy, does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
C. Client further acknowledges that he/she may terminate or discontinue the coaching relationship at any time.
D. The client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporating coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.
E. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counselling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If the Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.
F. The Client understands that to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance, and create the time and energy to participate fully in the program.
2) Services
The parties agree to engage in a Coaching Program (Details on the services section) through Google Meet meetings. The coach will be available to the Client by e-mail and voicemail in between scheduled meetings as defined by the Coach (Whatsapp text and voice messages).
3) Schedule and Fees
This coaching agreement is valid from the signature date of this form until the end of the session/sessions. The fee is allocated in the service chosen by the client
9using the members subscription or not) and the receipt with full detail of their purchase will be sent to their email after the purchase.
The calls/meetings shall be 50 to 60 min. If rates change before this agreement has been signed and dated, the prevailing rates will apply.
The refund policy in effect for the term of this Agreement is as follows: In case of cancellation 48 hours before the first session, the fee will be refunded.
4) Procedure
The time of the coaching meetings can be allocated on the form. All the sessions are held online on Google Meet. The Client will receive a link to join the scheduled meetings at least one day before the meeting. In case of any changes, the coach and client should update each other through email or text messages no later than 24 hours before the scheduled appointment time.
5) Confidentiality
This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality outlined in the ICF Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information from the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent.
Confidential Information does not include information that: (a) was in the Coach’s possession before its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach on time.
6) Release of Information (Optional, based upon the specific situation)
According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, and coach professional development and/or consultation purposes.
7) Cancellation Policy
The Client agrees that it is the Client's responsibility to notify the Coach 24 hours in advance of the scheduled calls/meetings if they want to cancel the session. The coach reserves the right to bill the Client for a missed meeting. The coach will attempt in good faith to reschedule the missed meeting.
8) Record Retention Policy (Optional, if the Coach has adopted such a policy) The Client acknowledges that the Coach has disclosed his/her record retention policy to documents, information and data acquired or shared during the term of the Coach-Client relationship. Such records will be maintained by the Coach in a format of the Coach’s choice (print or digital/electronic) for not less than 6 months.
9) Termination
Either the Client or the Coach may terminate this Agreement at any time with _2_weeks written notice. Client agrees to compensate the Coach for all coaching services rendered through and including the effective date of termination of the coaching relationship.
10) Limited Liability
Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied concerning the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.
11) Dispute Resolution
If a dispute arises out of this terms and conditions that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to (30 days) after notice is given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.
12) Severability
If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision
of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.
13) Waiver
The failure of either party to enforce any provision of the terms shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this document.
14) Applicable Law
This terms and conditions shall be governed and construed following the laws of the State of the UK, without giving effect to any conflicts of law’s provisions.
15) Binding Effect
This document shall be binding upon the parties hereto and their respective successors and permissible assigns.
Please sign the form before the first scheduled coaching meeting if you can confirm the terms and conditions.
Coach : Mahrou Jalili Signature: {Mahrou Jalili}