Return Merchandise Authorization

Return Merchandise Authorization

We insure all shipments for the replacement value for return shipment by the carrier you select. If you do not provide an account, we will ship your equipment fully insured, prepaid and added to your bill. A.C.T Lighting, Inc. warranties all products against defects in material or workmanship for a period of 1 YEAR from date of purchase. This warranty covers all parts and labor to repair or replace (at our option) defects covered by this warranty. A.C.T Lighting, Inc. does not, however, warranty its products against any or all defects arising as a result of accident, unreasonable use, improper service or other causes not arising out of defects in material or workmanship. Transportation to and/or from our repair office IS NOT COVERED by this warranty. The customer is solely responsible for ALL freight charges incurred during the warranty repair process.
Email*
example@example.com
Name*

First NameLast Name
Phone Number*
Company*
If you do not have a company, please put your first and last name. Eg. Michael Scott
Billing Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
(OLD) Equipment Being Returned*
Equipment Being Returned

(One item per form submission. At the end, you will have the option to submit again using the same personal information.)
Manufacturer*
Ayrton Product*
MA Product Line*
grandMA3 Product*
grandMA2 Product*
grandMA1 Product*
dot2 Product*
MDG Product*
Robert Juliat Product*
Visual Productions Product*
zactrack System Type*
zactrack Product*
Please Specify Other Product*
Please Specify Product*
Serial Number*
Purchase Date

MonthDayYear
Reason For Return*
Please describe the issue as fully as possible
Existing Ticket Number
If applicable
Return Address

Same as Billing Address
Street Address

Street Address Line 2

CityState

Zip CodeCountry
Method of Return Shipping Requested
From ACT to You
Return Shipping Account Number
From ACT to You - If left blank, we will ship your equipment fully insured, prepaid and added to your bill.
Please verify that you are human*
Date

MonthDayYear
Date
Check this box if you would like to submit another RMA request after this one, using the same contact and shipping information.

Additional RMAs to submit?
Should be Empty:

Return Merchandise Authorization

Equipment Being Returned