Kreate Studio Appointment Cancellation Policy
APPOINTMENTS TIMES ARE AT A PREMIUM
All appointments must be reserved with a credit card on file or pre-payment in full for the appointment at time of booking. This card would be charged/no refund would be given for the following reasons:
If you arrive later than 10 minutes for your appointment it may need to be rescheduled. A fee of up to 100% of the service may be charged. This may be considered as a same day cancellation.
All NO-SHOW appointments will be charged at 100% of the service
Same day cancellation = Appointments cancelled within 24 hours or less may be charged up to 100% of the service.
Any fees acquired due to late, cancellation, or no-show appointments will need to be paid in full prior to your next appointment.
If you have a gift card or salon credit on file you may use this towards fees. This excludes Kreate Kash, free credits, Aveda pure privilege points or any other vouchers.