• Utility Services Application

  • To complete this form, you will need the following:

    1. Photo or scan of the front side of your current and valid Photo ID.
    2. Photo or scan of the back side of your current and valid Photo ID.
    3. Photo or scan of a current utility bill in your name.
    4. If you are renting or leasing the property for which you are requesting service, you will need to upload a scanned copy of your rental or lease agreement. 

    * Photos and scans must be clear and readable. 

  •  -  - Pick a Date
  • Do you wish to enroll in the ambulance service program.   Enrolling will add a fee of $1.50 per month to your utility bill.  

    • Employer Question  
    • Employer Info  
    • Service Address  
    • Mailing Address Question  
    • Mailing Address Info  
    • Ownership Question  
    • Rental Info  
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    • Buying Info  
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    • Co-Occupant Question  
    • Co-Occupant Info  
    • Previous Service Question  
    • Previous Service Info  
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    •  -  - Pick a Date
    • End Previous Service Info  
  • Identity Verification

    FRONT SIDE OF ID
  • Use your mobile device or computer to take or upload a photo of the FRONT side of your government issued Photo ID. Only current and valid forms of ID will be accepted. Make sure all text is clear and easy to read.

  • Identity Verification

    BACK SIDE OF ID
  • Use your mobile device or computer to take or upload a photo of the BACK side of your government issued Photo ID. Only current and valid forms of ID will be accepted. Make sure all text is clear and easy to read.

  • Utility Bill Verification

  • Upload a photo, scan, or PDF document of a current utility bill in your name.  Photo must be clear, and you must make sure the account status, name, date and address are visible.  

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  • Terms and Conditions

  • Under Article 10, Section 10, Oklahoma constitution, this City is required to collect all fees and charges for utility services to its customers.
    Utility accounts not paid after termination of service will be referred to a collection agency. Customers will be responsible for any fees charged by the collection agency in addition to the balance of the outstanding utility
    account.

    Sec. 78-117. Tampering with or damaging public utilities.
    It is unlawful for any person to connect or attach any kind of pipe, wire or other contrivance to any pipe, line, wire or other conductor carrying gas, water or electricity and belonging to a public utility, whether publicly or privately owned, in such a manner as to enable him to consume or use the gas, water or electricity without its passing through the meter or in any other way so as to evade payment therefore. It is also unlawful for any person to damage, molest, tamper with or destroy any pipe, line, wire, meter or other part of any public utility, including telegraph and telephone systems.

    Sec 98-63. Preparation of waste for collection; special collection.
    Garbage shall be put in containers. Limbs which are securely bundled and tied and not exceeding three feet in length and weighing no more than 25 pounds will be picked up when placed no more than two feet from the curb or edge of the street. Grass clippings shall be placed in plastic bags no larger than 30 gallons and weighing no more than 25 pounds each. The maximum number of plastic bags allowed per residence per pickup shall not exceed five bags. Special collections or pickups will be provided for additional bags and other refuse subject to certain restrictions, including prior arrangements being made with the city and certain days for and size of collections being established. Fees for special collections will be established by resolution. The additional charge for such special collections will be assessed and added to the resident's monthly utility bill. All construction waste, whether by contractors or residents, is the responsibility of the owner for disposal. No dirt, rock or grass with clods shall be placed in the containers. No substances which are deleterious to the plastic cart shall be placed in them, and if the cart is damaged by a substance placed therein the expense of repair will be charged to the resident.

  • TRASH MUST BE BY THE CURB BEFORE 7:00a.m. ON YOUR SCHEDULED TRASH DAY

     

    This application becomes a contract upon the establishment of service.

    I certify that the answers given herein are true and complete to the best of my knowledge. I authorize the verification of all facts and information contained in the application for service.

    I, the undersigned understand that false or misleading information given in this application may result in the termination of service.

    I further understand that I am required to abide by all rules and regulations and agree to pay the established rates set forth by the City of Mustang Ordinances and Policies governing said services. 

    Deposit Amounts

    Rental: $100.00 + $20.00 application fee = $120.00

    Homeowner: $75.00 + $20.00 application fee = $95.00

    Commercial: $100.00 + $20.00 application fee = $120.00

    After application is reviewed, the Utility Department will contact you to collect the deposit. 

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