Please read the information below before talking to your psychologist or social worker. You may ask questions about this during your first meeting.
First appointment: Your first appointment will be billed as 1-2 hours. During this meeting, both parents are invited to attend to discuss their view of any challenges, the things that have been tried in the past to address these challenges, and information about the child’s development. Sometimes you will be asked to complete some screeners or questionnaires.
Other appointments: At the end of the first appointment, we will let you know if our service can offer you help with the challenges that led you to visit us. We will offer you and your child further appointments at that point. Appointments may occur in the clinic or at the child’s school, pending school approval. If you cannot attend an appointment, please call us at least 7 days before the appointment, otherwise NDIS late cancellation policy will apply.
Confidentiality: In our clinic all staff work as part of a team. The team includes psychologists, speech pathologists, occupational therapists, social workers and therapy assistants. Everything that you say to your psychologist is confidential to our team.
The only circumstances under which we are obliged to share information to other people about your case is where a member of your family or others are at risk of serious harm. We may also be obliged to shared information if we are provided with a valid subpoena from a court.
We will not share information about your case to others, such as the child’s school, without your consent. If you would like information to be shared with others, you can discuss this with your therapist.
Anonymised case reports: As a routine part of a psychologist’s training, they are required to submit case reports for examination by their professional board. All identifying details of your child and family will be omitted from such reports.
Psychological reports: If you would like a report sent to the young person’s school, your family doctor or some other professional, discuss this with your psychologist.