NO CHILDREN OR GUESTS
ONLY SERVICE ANIMALS
PLEASE REFRAIN FROM CELL PHONE USE DURING YOUR SERVICE
CREDIT CARDS ARE REQUIRED FOR ALL SERVICES!
WAIVER(S) FOR YOUR SERVICE(S) MUST BE FILLED OUT PRIOR TO YOUR SCHEDULED APPOINTMENT.
YOU WILL BE CHARGED FOR THE FULL SERVICE AMOUNT IF:
- NO SHOW OR MISSED APPOINTMENT(S).
- ARRIVALS 15 MINUTES PAST SCHEDULED SERVICE TIME. YOU WILL NOT RECEIVE AN EXTENSION OF SCHEDULED SERVICE(S).
YOU WILL BE CHARGED 50% OF THE SCHEDULED SERVICE IF:
- CANCELLATIONS OR RESCHEDULES WITHIN 24 HOURS OF SCHEDULED APPOINTMENT TIME
- LATE ARRIVALS WILL NOT RECEIVE EXTENSION OF SCHEDULED SERVICE(S)
SARS-CoV-2, more commonly referred to as COVID-19, is a great concern to us all. What we are doing to keep you, your family, and ourselves safe is disinfecting and sanitizing before the start of day and after each client. We will also be wearing Personal Protective Equipment (PPE) such as gloves and face coverings. We ask that you also wear a face covering upon entry and throughout the service. We ask that if you come into contact with anyone who has tested positive to inform us so we are able to inform any others we have come into contact with since serving you so we all are able to get tested and quarantine, if needed. We will be following all protocols the OC Health Care Agency recommends.
WHAT ARE CONSIDERED FILLS?
A fill is usually scheduled within 2-4 weeks of your last application and consists of "filling" in up to 50% of extension loss due to natural shedding. The average person has 90-120 lashes per eye, and should have a minimum of 30-60 extensions, or natural lashes bonded, in order for the appointment to be considered a fill.
Our fills are offered by time. Please schedule accordingly to the time you need as you will not be given any extension of the time, unless it's available for the additional amount of the time requested.
WHAT IS OUR TARDY POLICY?
If you are late for your appointment, YOU are taking away from your allotted appointment time. Your appointment will not be extended. It will end on time according to the original booked time and will be charged in full as if you arrived on time. We will not change your appointment service to fit the remaining time. PLEASE be on time because you are paying for it.
WHAT IS OUR REMOVAL POLICY?
Although it is rare, it is possible to develop an allergic reaction to eyelash extensions. At the first instance you notice any reaction(s), contact us immediately. removals due to an allergic reaction, and within 48 hours of application will not be charged. Over 48 hours, normal fees will apply.
WHAT IS OUR REFUND POLICY?
You are paying for the artists' time, products and other expenses used to provide you with a service. No refunds will be given for any reason on services or products. If you are unhappy with a service, you may contact us within 72 hours of your appointment to discuss your concerns and if a fix can be done to address your concerns, it will be done so with a complimentary 40-minute express touch up. Any concerns addressed after 72 hours of your last appointment, or if you failed to follow the proper aftercare instructions, you will be charged at full price for the service.
OTHER ARTISTS' WORK
If you currently have eyelash extensions on from another lash artist, there may be the possibility that your current extensions will need to be removed and put back on properly. Due to the unregulated nature of eyelash extension training, certifications and state board regulations, there are a lot of lash artists that have been improperly trained and at Looks ST Studio, our priority is your natural lash health and eye safety. Thus, if you are coming in for a touch up from another lash artist, then you agree that your current extensions may need to be removed and a new full set will be applied at the appropriate full set price. This will be discussed and fully explained to you prior to any service being performed. We highly recommend scheduling a consultation along with your fill appointment.
Photography and Video Release
Whereas for valuable consideration hereby acknowledged as received, The Guest granted Looks ST Studio permission to photograph and/or film and sound record The Guest and furthermore grant permission to use the resulting work (“the Work”) according to the terms stated here under:
1. Any permission granted to Looks ST Studio shall extend to his/her successors, legal representatives, licensees and assigns and shall be irrevocable and perpetual without any further or additional claim for compensation by The Guest.
2. Use of the Work shall be unrestricted as to location, quantity or frequency, may be for any purpose and in any medium whatsoever, whether foreseen or unforeseen at this time, except where such use is in contravention of the law.
3. Permission is specifically granted for the Work to be edited, altered, distorted, used in whole or in part, in conjunction with other images, graphics, text and sound in any way whatsoever and without restrictions.
4. Permission herein granted is absolute and in full and shall not be subject to further inspection or approval by The Guest at any stage in the use of the Work.
5. Use of the Work may be in conjunction with The Guest’s own or fictitious names.
6. Looks ST Studio shall own all rights in the Work which shall accrue to the benefit of his/her successors, legal representatives and assigns.
7. Notwithstatnding the above, the following uses are specifically noted and agreed to and specific exclusions for use listed here shall take precedence and restrict the use of the Work accordingly.
8. The Guest warrants having read and understood this Photography and Video Release Agreement and warrants being of full legal age to enter into an agreement.
9. With full knowledge of the above, The Guest hereby release and shall hold harmless Looks ST Studio and his/her successors, legal representatives, licensees and assigns from all claims or damages including but not limited to defamation or violation of right or privacy or publicity, resulting from or associated with the use of the Work.
10. The Guest agrees that the provisions contained herein shall be binding upon The Guest and his/her successors, legal representatives and assigns.
11. The Agreement shall be construed, interpreted and governed in accordance with the laws of the State of California and should any provision of this Agreement be judged by an appropriate court as invalid, it shall not affect any of the remaining provisions whatsoever.
12. The parties agree that any or all parts of this Agreement may be submitted to the other party in legible and recordable electronic form and upon acknowledgement of receipt by the receiving party shall be valid parts of the agreement.
Looks ST Studio reserves the right to refuse service.