Parts Warranty Request

Note: This form will request/require photos of the product, the requested parts, and proof that you are the original owner of the unit (ie. Proof of purchase or Closing documents on a new home build where the appliance was included as a package deal with the purchase of the new home).

Should you desire to capture those from your mobile device, this form will work on any mobile platform. Open or forward this link to yourself to open from your mobile device.
Parts Warranty Request

Please fill out this form should you need a warranty part replaced on your product.
Owner Information
Name of Product Owner*

First NameLast Name
First Name*
Last Name*
Phone Number*
Email*
example@example.com (this will only be used for corresponding for this claim)
Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Street Address 1*
Street Address 2
if applicable
City*
State / Province*
Postal / Zip Code*
Country*

Product Information
Product Brand*
Product Model Number*
If you cannot locate the model or serial number, type "Unknown" and we will help you locate the information in our follow up correspondence.
Serial Number*
If you cannot locate the model or serial number, type "Unknown" and we will help you locate the information in our follow up correspondence.
Date of Purchase

MonthDayYear
Enter the date you purchased the product
Please provide a proof of purchase stating that you are the original owner of the unit (ie. Proof of purchase or Closing documents on a new home where the appliance was included as a package deal with the purchase of the new home). Should you desire to capture those from your mobile device, this form will work on any mobile platform. Open or forward this link to yourself to open from your mobile device.
Please provide a proof of purchase stating that you are the original owner of the unit (ie. Proof of purchase or Closing documents on a new home where the appliance was included as a package deal with the purchase of the new home). Should you desire to capture those from your mobile device, this form will work on any mobile platform. Open or forward this link to yourself to open from your mobile device.

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Request Information
If you were given an case, incident, or reference number, please include here:
This number could have been given to you by our customer care team. This field is not required to process your request.
Please provide a description of your request for our records here:
Please note: we require a photo of the problem you are identifying. Please make your best attempt to capture the item you are requesting.*
Please note: we require a photo of the problem you are identifying. Please make your best attempt to capture the item you are requesting.*

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Please take a photo of the whole unit: This is the last required photo. *
Please take a photo of the whole unit: This is the last required photo. *

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Picture of Model and Serial number:
Optional Upload
Picture of Model and Serial number:

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Additional Photos or Files (1) (unused)
Additional Photos or Files (1)

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Additional Photos or Files (2)

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Additional Photos or Files (3)

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Additional Photos or Files (2) (unused)
Additional Photos or Files (3) (unused)
Additional Photos or Files (4) (unused)
Submission
Once you click submit, a copy of this form and its entirety (including attachments) will be sent to Middleby Residential for processing. You will receive a copy of your submission with a warranty request number. This request number is a reference number is for your use in referencing your submission.

Our team will review the information and a representative from Middleby Residential will contact you with to advise next steps in processing your request.

Thank you for being a proud member of the Middleby Residential Cooking family including AGA, Lynx, and Viking. The very best in residential cooking and entertaining!
Please verify that you are human*
ManufacturerCode
Incident Type
Source
CallReason
createrecord
customernumber
CreatedBy
Owner
Should be Empty:

Parts Warranty Request

Owner Information

Product Information

Request Information

Optional Upload

Submission