CONTROL SYSTEM - SERVICE CALL / PHONE SUPPORT
Date
-
Month
-
Day
Year
Date
Do you have an Active Service Contract with Mercer-Zimmerman?
*
Yes
No
ACTION ITEM REQUESTED
*
PHONE SUPPORT
SITE VISIT REQUEST
NOTE: CALL BACK (Phone Support/Evaluation) — SITE VISIT (requires billing contact information be provided)
SYSTEM TYPE NEEDING SERVICE
*
WATTSTOPPER
WATTSTOPPER PLUS (ENCELIUM)
ETC (ELECTRONIC THEATRE CONTROLS)
COOPER CONTROLS
ILC (INTELLIGENT LIGHTING CONTROLS)
SYNAPSE
DMX FIXTURES
OTHER
Hold Ctrl key while clicking to select multiple Systems (if DMX Fixtures or Other is selected, please provide details in the Description of Issue field.)
Service Contract/Project # if available
Will be listed on your Service Contract Proposal
CUSTOMER / JOB NAME
*
SITE ADDRESS
*
Street Address
Street Address Line 2
City
State
Zip Code
SITE CITY
*
SITE STATE
*
Please Select
KS
MO
IA
NE
IL
SD
WI
AL
AK
AZ
AR
CA
CO
CT
DE
FL
GA
HI
ID
IL
IN
IA
KS
KY
LA
ME
MD
MA
MI
MN
MS
MO
MT
NE
NV
NH
NJ
NM
NY
NC
ND
OH
OK
OR
PA
RI
SC
SD
TN
TX
UT
VT
VA
WA
WV
WI
WY
State
SITE ZIP CODE
*
SITE PHONE NUMBER
*
-
Area Code
Phone Number
SITE CONTACT
*
First Name
Last Name
SITE CONTACT EMAIL
*
example@example.com
DESCRIPTION OF ISSUE
*
Provide a description of your issue(s).
COMPANY NAME (for billing)
*
BILLING CONTACT (ACCOUNTS PAYABLE)
First Name
Last Name
BILLING ADDRESS
Street Address
Street Address Line 2
City
State
Zip Code
BILLING CITY
BILLING STATE
Please Select
KS
MO
IA
NE
IL
SD
WI
AL
AK
AZ
AR
CA
CO
CT
DE
FL
GA
HI
ID
IL
IN
IA
KS
KY
LA
ME
MD
MA
MI
MN
MS
MO
MT
NE
NV
NH
NJ
NM
NY
NC
ND
OH
OK
OR
PA
RI
SC
SD
TN
TX
UT
VT
VA
WA
WV
WI
WY
State
BILLING ZIP CODE
BILLING EMAIL
example@example.com
BILLING PHONE NUMBER
-
Area Code
Phone Number
SERVICE REQUEST TO BE EMAILED TO:
example@example.com
Person Submitting Service Request
*
End User
Contractor
Distributor
MZ Associate
MERCER-ZIMMERMAN CONTROLS CONTACT NAME
Name of Mercer-Zimmerman
you have been in contact with (If applicable)
Submit
Should be Empty: