The Office of the Long-Term Care Ombudsman provides Certified Volunteer Ombudsman for Oregonians living in nursing, assisted and residential living, and adult foster home facilities. They serve as the voice of the resident, working to make the system responsive to their needs and wishes. To do that, they investigate the resident's concerns and then work with facility staff and/or others, as appropriate, until these concerns have been resolved. The services provided are free and confidential for the resident, and we provide a no cost training for our volunteer Ombudsmen. Once trained, volunteers are asked to give 4-hours per week including meetings, reporting, visiting the facility, and helping to resolve issues. Thank you for your interest in becoming a volunteer Certified Ombudsman - we look forward to reviewing your application!