The Office of the Long-Term Care Ombudsman provides Certified Volunteer Ombudsmen for Oregonians living in nursing, assisted and residential living, and adult foster home facilities. They serve as the voice of the resident, working to make the system responsive to their needs and wishes. To do that, they investigate the resident's concerns and then work with facility staff and others, as appropriate, until these concerns have been resolved. The services provided are free and confidential for the resident, and we provide a no-cost training for our volunteer Ombudsmen. Once trained, volunteers are asked to give 4-hours per week including meetings, reporting, visiting the facility, and helping to resolve issues. Thank you for your interest in becoming a volunteer Certified Ombudsman - we look forward to reviewing your application!
If you are having trouble filling out the application online, please call 971-600-6149 for assistance or to be sent a physical copy.
Note: There are several volunteer opportunities in this agency with different applications. If you are interested in applying for the Residential Facilities Ombudsman RFO program (focused on improving the lives of persons who experience Intellectual and/or Developmental Disabilities or Mental Health conditions) or the Oregon Public Guardian and Conservator (OPGC) program (serves as court-appointed, surrogate decision makers for adults incapable of making some or most of the decisions necessary for their basic care and safety) go to oltco.org and choose the application you are most interested in.