Protocols, Services Agreement, and Waiver

We are beyond excited to return to the salon on June 22nd, 2020 and to begin serving all your haircare needs! As a precaution to both our staff and our clents amid the COVID-19 pandemic, we ask you to take time to read the agreement below to inform yourself of our new safety protocols. This waiver and services agreement must be signed by all clients to recieve our services.

Thank You,

ZOKU Salon

Name *

First Name Last Name

Email *

example@example.com

Phone Number *

Area Code Phone Number

IN AN EFFORT TO ENSURE THE SAFETY OF OUR TEAM AND CLIENTS, AND TO ALLOW FOR THE MOST EFFICIENT DELIVERY OF SERVICES WHILE OUR OPERATING CAPACITY IS DRASTICALLY REDUCED WE WILL BE REQUIRING CLIENTS TO ADHERE TO THE FOLLOWING PROTOCOLS IN ORDER TO BOOK AND RECEIVE SERVICES.

THESE PROTOCOLS WILL REMAIN IN EFFECT UNTIL WE FEEL THEY ARE NO LONGER NECESSARY.

WE UNDERSTAND THAT YOU MAY NOT AGREE WITH THESE PROTOCOLS, BUT IN ORDER TO MAKE OUR BEST EFFORT AT STAFF AND CLIENT SAFETY WILL INSIST THAT THEY ARE FOLLOWED IN ORDER TO RECEIVE SERVICES AT ZOKU SALON

Health Questionnaire

I have not traveled outside of my immediate daily routine for the past two weeks. *

I agree

If I begin to show symptoms of COVID-19 within the next two weeks, I will contact my stylist/colorist. *

I agree

I or anyone I have been in contact with in the past 14 days has NOT tested positive for COVID-19. Neither I nor anyone in my home shows any COVID-19 like symptoms, such as fever, loss of smell, cough, shortness of breath, fatigue, sore throat, runny nose, nausea, vomiting, or diarrhea. *

I agree

I will arrive with clean (washed the night before or morning of), untangled hair. I will not arrive with hair that has been in a ponytail or bun. All haircuts will be done dry, or if after a color service, will be done wet. We will NOT be doing washes with hair-cuts at this time, blow-drys, or styling of any kind. *

I agree

Protocols

I will no longer be allowed to wait in the salon for my appointment. Upon arrival I will wait in my vehicle and call the salon to check in. Once I am checked in, the front desk will call me when I can enter the building. *

I agree

I will be required to wear a mask for the duration of my time inside the salon. If i do not arrive with a mask (must be a mask with ear loops), ZOKU will provide one to use during my visit. I will also be provided a clean and sanitized cape for my appointment. *

I agree

Upon entering the salon, I will wash/sanitize my hands immediately. *

I agree

Personal items will be limited to a cell phone/tablet/book/kindle along with your form of payment. Checks will NOT be accepted at this time. *

I agree

Services will not be offered to children under the age of 8 at this time. Due to capacity restrictions, children must attend their appointment unaccompanied. Parents, guardians and siblings will be asked to wait outside during the visit.

I agree

I may bring my own beverage and/or snack. If I choose to do so, I agree to dispose of it properly or take it with me out. Beverage service will not be offered at the salon for now. *

I agree

I will remain in the styling chair except as directed by the stylist, or to use the restroom. I will maintain a safe distance from other clients and staff except for my stylist/assistant performing my services. *

I agree

I will be asked to arrive to my appointment alone. If assistance is required to get to and from the appointment, my helper will be asked to wait outside of the salon during my appointment and my stylist/colorist will assist me while I am in the salon. *

I agree

Clients should make arrangements to securely store their credit card info in our booking system when their appointment is booked, and no card will be required on site to check out day of appointment. Gratuities may be done in cash, we just ask that you hand the gratuity directly to your stylist or colorist. Some of our staff also accept gratuities through Venmo or Zelle.

I agree

We are excited to announce that we are now a participating Green Circle Salon. We are committed to reducing waste and being more environmentally conscious. There will be a small recycling fee added to each visit.

I agree

At this time, to limit surface contact, staff is unable to assist with your parking meters. Please download the ParkMobile App to assist you in monitoring your own meter.

I agree

Due to state COVID-19 concerns and regulations, all retail sales are final. No refunds or credits can be issued for retail products at this time. Thank you for your understanding.

I agree

Appointments missed or canceled with less than 24 hours notice may be subject to a cancellation fee of 100% of the booked service.

I agree

I have read through the policies above and understand and accept the Zoku Salon Protocols. I understand that my service price may be higher than what I paid prior to the COVID-19 pandemic due to the inherent risk and high costs of operating amid this pandemic. *

I agree

Waiver

RELEASE OF LIABILITY AND AGREEMENT NOT TO SUE, INDEMNIFICATION, HOLD HARMLESS, LIMITATION OF WARRANTY.

I, {name}, agree that should I contract COVID-19, I agree to indemnify and hold ZOKU Salon, its officers, agents, servants, employees, and landowners and their successors and assigns harmless from any and all claims for damages should I contract COVID-19 from my receiving ALL services at ZOKU Salon.

I further agree that I will not file, nor cause to be filed, nor participate in any lawsuit against ZOKU Salon, its agents, servants, employees and any other person who may be in any way connected with ALL services at ZOKU Salon, including but not limited to owners of ZOKU Salon, the staff with whom I am receiving services, their employees and agents for injuries and/or death as a result of contracting COVID-19.

I agree that if I take any steps to make a claim for damages against ZOKU Salon, its agents, employees or any other released parties arising out of my receipt of ALL services during my visit to ZOKU Salon facilities, I shall be obligated to pay all attorneys’ fees and costs incurred as a result of such claim.

I acknowledge that I can go elsewhere to have my hair cut and colored, and I acknowledge that ZOKU Salon is not the only hair salon where I can have my hair cut and colored. By signing this Agreement, I acknowledge that I am free to go to other salons who may not require my agreement to accept responsibility for contracting COVID-19 and I chose to have haircut and color services done at ZOKU Salon.

Print Name *

Signature *

(draw signature with cursor) Clear

In consideration for providing haircuts and hair coloring services, by clicking I AGREE below, I agree to accept all responsibility for the risk that I may contract COVID-19. We at ZOKU Salon are taking your safety and that of our staff very seriously by employing new safety and sanitary initiatives. With that being said, we cannot guarantee that any if these measures will completely protect you from contracting COVID-19. *

I agree