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  • Residential Facilities Ombudsman Program

    830 D St. NE, Salem OR 97301

    (P) 844-674-4567 or 971-719-6475

    (Fax) 503-378-6852

    RFO.info@oregon.gov

    The Residential Facilities Ombudsman RFO program is focused on improving the lives of persons who experience Intellectual and/or Developmental Disabilities.

    There are several volunteer opportunities in this agency with different applications. If you are interested in applying for Oregon Long-Term Care Ombudsman LTCO program (advocates for elderly or disabled residents in assisted living and residential care facilities, nursing facilities, and adult foster homes) or the Oregon Public Guardian and Conservator OPGC program (serves as court-appointed, surrogate decision makers for adults incapable of making some or most of the decisions necessary for their basic care and safety), please go to oltco.org and choose the application you are most interested in.

  • Residential Facilities Volunteer Application

    Thank you for your interest in becoming a volunteer for the RFO program – we look forward to reviewing your application!

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  • EMERGENCY CONTACT INFORMATION

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  • ADDITIONAL INFORMATION

  • Do you speak any additional languages?


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  • VOLUNTEER EXPERIENCE

  • WORK AND/OR VOLUNTEER EXPERIENCE

    Please list the place(s) you have worked and/or volunteered.
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  • EDUCATION AND CERTIFICATIONS

    Please list any education, certifications, boards, or specialized trainings (i.e. CPR/First Aid, MH First Aid, OIS, Partners in Policy, etc.)
  • REFERENCES

    Please include four professional/non-family references 
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  • Conflict of Interest

    As a representative of the Residential Facilities Ombudsman, you will be a public official as defined by ORS 244.020(15). As a public official, you must avoid conflict of interest or the appearance of conflict of interest and cannot benefit financially from your affiliation with the Residential Facilities Ombudsman Program. If a conflict develops after your appointment as a volunteer, you must notify the office immediately.
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  • Demographics Information

    The following demographics questions are optional, and your answers are confidential. This data helps ensure we are reaching as many Oregonians as possible.




  • Consent to Reference and Criminal History Check

    The checks will assist the Office of the Long-Term Care Ombudsman in making an informed decision about candidate qualifications. In assessing the pertinences of a conviction record, the agency will consider such factors as the nature of the crime, when and where it occurred, and the duties of the position for which application is made.  The checks will be completed prior to the start of training.

    I authorize the Oregon Long-Term Care Ombudsman (OLTCO) to conduct a reference check with my present and/or previous employer(s), as well others I have listed who personally know me. I understand that reference information may include, but not be limited to, verbal and written inquiries or information about my employment performance, professional demeanor, rehire potential, dates of employment, and employment history. 

    My signature below authorizes my former or current employers and references to release information regarding my employment record with their organizations and to provide any additional information that may be necessary for my application for volunteering at the LTCO, whether the information is positive or negative. I knowingly and voluntarily release all former and current employers and references from any and all liability arising from their giving or receiving information about my employment history, my academic credentials or qualifications, and my suitability for volunteering as a representative of the State of Oregon.

    I authorize the Office of the Long-Term Care Ombudsman to conduct a criminal history check and I agree to provide the office with the information necessary to complete the criminal record check.

    I understand that any oral or written statement made during this process that is false, fraudulent, or misleading that is contained in this form or made in the course of any related application process, whether made by me or others at my request, will result in rejection of my application, denial of appointment to a volunteer position or dismissal if discovered after appointment.

    This form may be photocopied or reproduced as a facsimile, and these copies will be as effective as a release or consent as the original which I sign.

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  • The Residential Facilities Ombudsman Program retains the right to not approve an applicant for participation in the program or associated training sessions.

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