SERVICE QUESTIONNAIRE

SERVICE QUESTIONNAIRE

City of Anaheim - Code Enforcement Services
In an effort to better service the public, the Anaheim Code Enforcement Division would appreciate your comments pertaining to your recent contact with our division. It is the goal of Code Enforcement to provide you with the most efficient and effective level of service possible. Completion of this questionnaire would greatly assist us in assessing our service to you. Thank you for taking the time to respond.

Sandra Lozeau

Code Enforcement Manager
Violation Address:
Case Number:

	First-Time	Monthly	Annually	Occasionally
How often have you used our service?

	Excellent	Good	Fair	Poor
How would you rate the courtesy and attitude of the clerical/telephone staff?
How would you rate the officer's courtesy?
How would you rate our timeliness?
How would you rate our efficiency?
At the completion of the investigation, were you satisfied with the results?
Are our office hours convenient for you?

If not, what hours would be more convenient?
Comments/Suggestions:
Thank you for your active participation in keeping your neighborhood clean and beautiful. If you would like a call back, please provide the following information:
Name:
Phone Number:
Should be Empty: