Thanks for booking with Nature Space Eco Resort. All tours and experiences run at the discretion of our guides and trip leaders (mostly according to the weather). We do our best to provide experiences suitable to the conditions. We require 48hrs notice (by E-mail) for cancellations of experiences and tours. Cancellation must be made via E-mail to firstname.lastname@example.org. Unless rescheduling is arranged, a full refund (less a $25 administration fee) will be issued. Administration fees may be waived depending on circumstances. We reserve the right to cancel or alter any expereinces or trips due to weather or insufficient registration. We do our best to reschedule.
If any guest experiences symptoms of COVID-19 in the 14 days prior to our tours & expereinces, the guest must cancel. We're happy to provide full credit to attend the same or similar tour/expereince at a later date. If you cannot make it to our location due to transportation disruptions or travel restrictions, we are pleased to provide a full credit for the same or similar tour.