Amazon Store Information
Amazon Store Name
*
Please provide the registered amazon store name in seller central.
Amazon Primary Email
*
Please provide the primary email address registered to the amazon store.
Amazon Registered Account Owner’s Name
*
Who is the owner registered to the amazon store.
Amazon Registered Business Address
*
Please provide the current business address registered to the amazon store.
Street Address Line 2
City
State / Province
Postal / Zip Code
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
Merchant ID/Token
*
You can find this in your Seller Central - Setting - Account Info - Merchant Token.
Date of Suspension/Violation
*
-
Month
-
Day
Year
Date where your account got suspended.
Marketplace
*
US UNITED STATES
AMERICAS - MULTIPLE - US CA MX BR
CA CANADA
MX MEXICO
BR BRAZIL
EUROPE - MULTIPLE - UK DE ES FR IT SE NL
UK UNITED KINGDOM
DE GERMANY
ES SPAIN
FR FRANCE
IT ITALY
SE SWEDEN
NL NETHERLANDS
TR TURKEY
ASIA PACIFIC - MULTIPLE - JP AU SG
JP JAPAN
AU AUSTRALIA
SG SINGAPORE
MIDDLE EAST - MULTIPLE - SA AE
SA SAUDI ARABIA
AE UAE
INTERNATIONAL ACCOUNTS - AMERICAS - ASIA PACIFIC - MIDDLE EAST
What is the current status of your Amazon account?
*
Active
Account Suspended / Deactivated
Verification Block (Document Issue)
Funds on Hold
ASINs / Listings Suspended
Permanently Deactivated
Terminated (Cannot Access Account — Login Disabled)
Account Compromised (Hacked — Cannot Access Account)
Unsure
Rationale of Case
*
Policy and Compliance Issues
Catalog Policy Violation / Brand Registry Misuse Reinstatement
Video Interview / Supplier Interview
Reimbursement Claims Only
Business Verification (Seller Account Suspension upon Registration)
Business Verification (Change of Account Information)
Business Verification (Utility Bill)
Inauthentic Suspension
Expired Items
Supply Chain Check Suspension
Listing and Detail Discrepancies
Listing Restrictions
Sale of Prohibited Products
Item Condition Complaints
Order Defect Rate (ODR)
Valid Tracking Rate (VTR)
Dropshipping Violation
Dropshipping & Seller Code of Conduct
Sales Velocity Review
Product Authenticity
Funds Release
IP Complaints
Category, Product, and Content Restrictions
Product Policy Compliance
Restricted Products
Linked Suspension (Multiple Accounts Policy)
Fair Pricing Policy Suspension
Amazon Services Business Solutions Agreement
Manipulation of Product Reviews
Manipulation of Seller Account Reviews
Manipulation of Price
Forged Documentation
FBA Reimbursement Policy Suspension
Product Bundling Policy Suspension
High Return Rate
Amazon Anti-Counterfeiting Policy
Secion 3 Inauthentic - Supply Chain Check
Sale of Stolen Goods
Account Used to Engage in Deceptive, Fraudulent or Illegal Activity
Unsuitable Inventory Investigations Policy
Seller Code of Conduct Suspension
Account Termination (Account Doesn't Exist)
Create Secondary Seller Account (MultiMarket Account Isolation)
Hacked Account
Product Reclassification
Unique Case
What is the reason of your suspension based on the deactivation email from amazon.
Where do you primarily source your products?
*
I am the brand owner, and production is carried out through manufacturing partners.
Authorized brand distributors
Direct from the brand or manufacturer
Wholesale suppliers
Domestic wholesalers (U.S.-based)
International wholesalers
OEM / private-label manufacturers
Overseas factories (China, India, Vietnam, Mexico, etc.)
Liquidation suppliers
Overstock suppliers
Closeout suppliers
Retail stores (Retail Arbitrage)
Online retail websites (Online Arbitrage)
Wholesale marketplaces (Alibaba, GlobalSources, DHGate)
Dropshipping suppliers
Supplier networks (SaleHoo, Spocket, Syncee)
Local distributors and warehouses
Consignment partners
Brokers or sourcing agents
Certified refurbished manufacturers
Secondary market resellers
Original Deactivation Email from Amazon
*
Copy and Paste the original deactivation email from Amazon.
Communication
Communication Phone Number
*
Provide a Phone Number where we can communicate with you with regards to any urgent matters about the reinstatement process.
Communication Email
*
Provide an email address where we can communicate with you with regards to the reinstatement process.
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