Member Call Report Form
This form is for BCPF Regional Directors and the BCPF Member Liaison to record important information from phone check-ins with BCPF Members and ensure our Members have the chance to share their opinions. Thank you for completing as much detail as possible without violating the trust of the Member you are calling. Give as many details as you can, leaving out any names or specific information the Member does not want shared.
Please answer all of the following starred (*) questions.
And below is a list of ideas for what to talk about with members on the phone. The questions are optional. Answers can help BCPF with our advocacy work.
BCPF Member Liaison, Regional Director, or Advisor Name (your name: the person calling a BCPF Member or potential Member):
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First Name
Last Name
Date of Phone Call
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Month
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Day
Year
Date
Member Name (Who are you calling?)
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First Name
Last Name
At the end, about how many minutes did the phone call last? (5, 10, 15, 20, 25, 30, or more...):
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Is this person a BCPF Member in good standing? This means their membership is current and not expired (lapsed past date).
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Yes, they are a current Member in good standing.
They are a Member but their membership has lapsed past date. (f they want to extend their membership for 1, 2, 5, or 10 years I will answer the next question).
No – they are thinking about signing up as a Member (I will send them the online form or support them to sign up when they are ready).
No – I called them about membership information but they are not sure yet.
Other
Did this person renew their BCPF Membership with you over the phone today? If yes, how many years did they ask for their membership to continue?
No
Yes, 1 year
Yes, 2 years
Yes, 5 years
Yes, 10 years
What did you do to support this Member during this call? Will you be doing any follow up activities with this Member or emailing them any information or resources? Please provide details about what helped the Member or what could help this Member. (Telling them about a BCPF event or community event in their area...Support like writing a blog post or a letter to a government official...Renewing their membership...Listening to their issues about accessibility or inclusion...) Do you need anything to help this member?
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What did you learn in calling this Member today? Did anything stand out to you or did you learn something new about disability inclusion? Or learn about a new resource or service that could help others? Anything they want noted in our membership list (such as no phone calls or accessibility needs)?
Here are some ideas for things you can talk about with members or potential members.
You can fill out things that helps BCPF understand. The questions are optional. If you have any ideas to add to the list, please let us know!
Is this Member's email and mailing address up-to-date? We need to send Members e-newsletters via email and important Member communications via regular mail. Enter any information the Member needs to update (email, address, phone) here:
example@example.com
TOP 3 THINGS – What is most important to this person about being a BCPF Member? Please select up to 3 answers from the list:
Professional networking (example: finding a mentor or mentoring someone else).
Making friendships and attending social events.
Learning about self-advocacy and human rights.
Learning about self-advocacy skills and how to do self-advocacy work.
Celebrating the successes of other Members and sharing stories to help others learn.
Volunteering on the Board or Committees to support BC People First run as an organization.
Joining BC People First advocacy projects that help create change in our province. (BCPF Member Blog, Videos, Presentations, Focus Groups, Events)
Other
TOP 5 THINGS – What does this person think BC People First Society should be focusing on most in our provincial advocacy work? (Remember, this is optional! If someone brings up something throughout the call on this list as important to them you can check it off here. You don't have to read out everything on this list unless you both have time to talk for a while. Please select up to 5 answers from the list:
Affordable and inclusive housing - everyone should have access to a home where they want to live and where they feel a part of their community.
PWD rate increases - amounts should reflect a basic living wage.
Ending the PWD marital rate decrease - PWD rates should not be cut if people get married.
Wheelchair accessibility - promoting wheelchair access to local companies and organizations across the province.
Plain language access - all people should be able to receive important information in a way that makes sense to them.
Representation in media - promoting inclusiveness in tv, marketing, advertising, books, movies, and more.
Continuing studies - all people should have access to learning new subjects after high school or attending post secondary school if they choose.
Ending the use of the R-word - doing presentations in schools across BC about the R-word and why it is wrong to use this as an insult.
Choice in programs and social events - all people should get to choose what they do in their day and who they spend their time with.
Relationship rights - all people should be able to enter into consensual romantic relationships if they choose.
Support networks - promoting how people across the province should consider joining someone else's support network or microboard because we all benefit from inclusive communities.
Employment - employers and employment service providers need to stop judging or assuming what people with disabilities can or cannot do for work, supports should be provided for people to work in careers they choose.
Ending institutions - promoting the closure of all public and private group homes in BC that "feel like jail" and not a home for the people who live in them, places where people don't get choice in their daily lives.
Other
Can the BCPF Advocacy Committee or Member Liaison support this Member with any of the following? (Remember that we are not a service provider, we are a membership an peer based organization - we support each other to do self-advocacy work, we don't do the work for people). Select all options that apply:
Support to write a blog post for the BCPF blog about an experience they've had and what they want others to learn or understand.
Support to write an advocacy letter about something they want to change in their lives to an organization, service provider, boss, or other person in their life.
Support them in finding a peer mentor for advocacy advice and networking encouragement.
Provide peer advice on advocacy issues the person is having.
Invite them to attend our educational workshops to learn self-advocacy skills.
Help them host an in-person educational workshop in their area for them to attend and invite others. (Depends on how many members in the area or if the member is part of a local advocacy group to co-host)
Help them host an in-person BCPF social event in their area for them to attend and invite others. (Depends on how many members in the area or if the member is part of a local advocacy group to co-host)
Other
Is this person interested in learning about any of the following skills or topics through BCPF workshops or panel presentations? Select all options that apply. Or do they have any ideas for presentations we can host? Let us know.
Presentation Skills
Media Literacy Skills & Confidence
Digital Literacy Skills & Awareness of Internet Fraud
Ableism and What It Is
The Convention on the Rights of Persons with Disabilities (CRPD)
The Accessible BC Act
Housing Rights
Education Rights
Employment Rights
Self-Advocacy Skills & Life As A Self-Advocate
How to File A Human Rights Complaint in BC
Dealing with Government Officials
Other
What does this person want BCPF to know about what life is like for them living with a disability? Is there any information, requests, or complaints they want us to pass onto CLBC or the BC Human Rights Commission for them anonymously? It is important for Members to share their opinions even if they want to stay anonymous when we advocate with service providers or government officials. We advocate for the rights of our Members and join our voices to fight for our rights.
If a member does not have time to talk but wants to fill out our online survey for BCPF Members, you can share this link with them by email:
https://www.surveymonkey.com/r/RLRWXVR
Submit
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