Factors that may determine extreme hardship related to COVID-19 may include the inability to pay basic and reasonable living expenses, homelessness, death of an immediate family member, or a physical or mental health situation that affects the member or an immediate family member for whom the member is the immediate care giver.
Additional examples:
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Members who need to care for another person, including parents and children (such as homeschooling).
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Members who are still employed but are temporarily financially burdened.
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Members who work in hazard planning and are temporarily experiencing high volumes of work.