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Client Questionnaire

Client Questionnaire

29Questions
  • 1
    We offer a wide range of products and services. You can select as many options below, and your questionnaire will be generated according to your choices.
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  • 2
    This is your registered company name. We'll use this name to create your client profile on our internal management system.
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  • 3
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  • 4
    This is the email you want us to use for all correspondence with you.
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  • 5
    Please enter your area code or first 3 digits of your cell number in the first block - complete the rest in the second block.
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  • 6
    You can be as detailed as you like in this question. The more we know about what you do, the better we can design or develop a solution that will help you achieve your goals.
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  • 7
    This is very important to us. For example, if you only sell woman's shoes, Men wouldn't be your primary target audience. With this information, we'll know what type of design would appeal to your target market/audience.
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  • 8
    In the question, we want to know what makes you different from others in your industry; What gives you an "edge" in the market - This helps us understand you better and helps us design a solution that highlights your strengths.
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  • 9
    Even if you're not using it or you're coming to us for a website redesign, we need to know if you have a website already.
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  • 10
    You can enter in your website URL with the www. For example: www.myoldwebsite.com
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  • 11
    You don't need to know specific terms or names of features for this. Just let us know if you like the color scheme or the theme - but if you know the specific terms or names of features, feel free to put it down for us.
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  • 12
    You don't need to know specific terms or names of features for this. Just let us know if you like the color scheme or the theme - but if you know the specific terms or names of features, feel free to put it down for us.
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  • 13
    SEO stands for “search engine optimization.” It is the process of getting traffic from the “free,” “organic,” “editorial” or “natural” search results on search engines.
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  • 14
    If you don't have any in mind or need some time to think about it, you can leave this section blank.
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  • 15
    You can enter up to 4 URLs below - we'll use these are reference material when putting your solution together.
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  • 16
    Most websites include Home About Contact us If you'd like other pages, put them down below.
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    • Please Select
    • Yes, I want the Home, About and Contact pages on my site.
    • I'd prefer to choose my own pages in the boxes below.
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  • 17
    If you're unsure of what these items are below, you can tick the box and we'll discuss them in more detail with you at our next meeting.
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  • 18
    If you already have the content ready to send to us today, click Yes. If you need some time to create or haven't finalised it yet, click No.
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  • 19
    What do you want to achieve from launching your website? Do you want to increase sales? Do you want to increase brand awareness for your company? Do you just want to have an online presence to keep up with your competitors? You can enter below - or if you need some time to think about it, you can leave this section blank.
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  • 20
    Website creation can take between 1 week to 6 weeks to complete, depending on your individual need. Knowing how soon you want to launch will help us ascertain whether your deadlines can be met by us - or whether we need to allocate more resources to your project.
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    Pick a Date
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  • 21
    A brand book would contain your company's chosen colour themes, font family choices and other items that we can reference so that your website is in keeping with your existing products and stationery.
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  • 22
    We'd like to know how much you've budgeted for this project - so we bear that in mind when putting your proposal together. Items like e-Commerce integration are more expensive considering the time and security mechanisms that need to be built into your website. This is very important for us and for you - we wouldn't want to submit a proposal that is over budget that we'd have to change later. We like to get it right the first time.
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  • 23
    Do you have an in-house content manager who will update your website? If the details on your website needs to be changed, we offer maintenance service level agreements for all our clients that kick in after your website launch date. If you'd like us to do this for you, click Yes.
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  • 24
    Will you need help with writing of marketing copy or designing of social media and marketing content? We have a team of social media marketing experts who can management this function for you via a separate Social Media Service Level Agreement after your website launch date. If you'd like us to submit a proposal for this, click Yes.
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  • 25
    Do you already have a domain on which we can build your website? If you'd like us to reserve a domain for your website for us to build your site on, click Yes.
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  • 26
    We cannot guarantee any domain names, but if you provide us with a few potential names, we'll do our best to secure it for you.
    Please Select
    • Please Select
    • Yes
    • No
    • I'm not sure at the moment
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  • 27
    There is some documentation that we will forward to you after you've completed this questionnaire, such as our non-disclosure agreement and our terms and conditions. Thereafter, we can set up an appointment to go through the proposal in case you have any questions and that we're all on the same page. You can choose the type of appointment you'd like below.
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  • 28
    If you'd like to book a tentative appointment or just to give us a general idea of your availability, please click yes.
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  • 29
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