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1
Overall satisfaction
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Online Experience
Customer Service
Promptness
Facility Cleanliness
Overall Experience?
Online Experience
Customer Service
Promptness
Facility Cleanliness
Overall Experience?
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
N/A
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
N/A
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
N/A
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
N/A
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
N/A
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Did your massage therapist call two-days prior to remind you of your appointment?
This is one of KMI's Customer Service Standard Behaviors. We expect our KMI Team to perform at all times.
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Did your massage therapist check you in on-time?
This is one of KMI's Customer Service Standard Behaviors. We expect our KMI Team to perform at all times.
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Did your massage therapist follow-up with you two-days after your appointment?
This is one of KMI's Customer Service Standard Behaviors. We expect our KMI Team to perform at all times.
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5
How can we make your experience better?
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