Mona Refund Form

Mona Refunds + Exchanges

Please fill out this form if you need to cancel or change your booking with Mona.

If the date of your visit is within the next 48 hours, please contact the Bookings and Enquiries team directly on 03 6277 9978.

If you'd rather exchange, you can choose a different date within the next 12 months (we’ll credit your account and help you rebook your visit once you know what date you'd prefer).

Our team will be in touch regarding your request within two business days. Thanks for your understanding.

Read our full terms and conditions.
Name*

First NameLast Name
Email*
Order number*
Date of visit

DayMonthYear
Choose an option*

RefundExchange (valid for 12 months)
Notes
Anything else impotant to tell us? Note: We will presume you want everything refunded the date you selected (unless you tell us otherwise).
By submitting this form, you agree to the Mona Collection Notice.
Should be Empty:

Mona Refunds + Exchanges