Mona Refunds + Exchanges
Fill out this form if you wish to cancel your booking with Mona.
You can choose to request a refund or exchange your booking for a different date within the next 12 months (we’ll hold the money on your account and help you rebook your visit).
Note if your cancellation is within 48 hours of travel and for reasons other than Covid related restrictions you will not be eligible for a refund and a ticket exchange may apply.
Please read our full Terms and Conditions.
Please find our Special COVID-19 terms here.
Our team will be in touch regarding your request within 2 business days.
Thank you for your understanding