I hope you are well and you and your families have been coping throughout these unprecedented times.
We are pleased to inform you that in line with current government guidelines The Smile Team is now open mainly for emergencies and also some treatments.
We have been working hard as a team over the past few months to update our procedures in order to ensure the utmost safety for patients as well as staff. We would like to reassure you that we at The Smile Team have always prided ourselves on keeping up to date with all methods of cleanliness and sterility. Our dental practice is an extremely clean environment and even prior to this pandemic our infection control measures were of a very high standard. The concept of PPE is not new in dentistry and the wearing of gloves and masks has been our protocol for many years. We are following advice from NHS England to introduce further safety and protective methods. Please be reassured that all our staff will be complying with updated procedures to reduce the risk of cross infection in both directions.
In order to reduce the risk of cross infection and maintain the safety of our patients and staff, we will be able to see fewer patients each day and have therefore had to prioritise as follows
1) Those patients who have contacted us with an emergency during lockdown
2)Patients who were under treatment which was halted by lockdown
3)Any patients who have been cancelled
If you are in any of these categories, our dentists or nurses will be contactingyou over the next couple of weeks, to discuss your treatment and book yourappointment. Please be aware we are currently limited by regulations of whattreatments we are permitted to carry out. There will be various forms andprocedures to be completed online ahead of your appointment, and this willbe explained to you in greater detail at the time of booking.
All other bookings will be open in due course – please check our website for updates.