Digital Government Transformation Program Public Service Center User Survey Form
Please indicate your age group
*
15 to 19
20 to 39
40 to 59
above 60
Your age
Gender
*
Male
Female
Your highest education
High School
College degree
Bachelors Degree
Masters Degree
Doctorate
Education
How often do you access the PSC services?
Weekly
Monthly
Twice a year
Once a year
Frequency of visits
Which services do you typically access?
Certificate of Good Conduct (Public Service Center)
Change of Address (Civil Registry)
Registration of a Death, Divorce or Marriage (Civil Registry)
Building Permit Application (Department of Permits)
Economic Licenses (Business, Director, Branch Licenses at Department of Economic Licenses)
Request for Vaccination Records (Collective Prevention Services)
Services
How would you describe the efficiency of the center
Very Efficient
Efficient
Acceptable
Not acceptable
How long does it take you to complete your transactions
Same day
Within a week
Within a month
A month to 6 months
More than 6 months
Does this require multiple visits?
Yes
No
Do you have internet access at home?
Yes
No
How reliable is your Internet access at home
Very reliable
Acceptable
Not reliable
How affordable is your internet access?
Very affordable
Affordable2
Expensive
Too expensive
Would you prefer to access Government services online or in person
Online
In Person
Please state your reason for your answer to the previous question
Which services would you prefer to access online which you now cannot?
Would you be willing to pay a small fee for doing business with Government online?
Yes
No
Submit
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