Report a Missed Collection

Report your missed collection

If your trash or recycling was missed, please provide us with the following information so that we may better assist you. Please be advised that the trash/recycling contractor has from 6 AM to 6 PM to collect the trash, recycling, bulk, and yard waste on your collection day. The cut off time for reporting a miss for same day pickup is 2 PM each day. Missed collections reported after 2 PM will be scheduled for collection on the next business day.
Important: Location of concern must be within the City of Manassas boundaries ( zip code 20110). The exact reported location/site address is required.
Full Name *

First Name Last Name
Address *

Street Address

Street Address Line 2

City State / Province

Postal / Zip Code
E-mail *
Phone Number *

Area Code Phone Number
Setting out your trash and recycling

Please make sure that you set out your trash and recycling the night before your collection day.

The following items will not be collected:
- loose yard waste or yard waste in plastic bags;
- recycling in plastic bags;
- trash in a recycling cart;
- unscheduled bulk waste, excess waste or large items.
Please call the Trashline on (703) 257-8252 for more information.
Please indicate the missed collection by checking the appropriate item *

Yard waste Trash Recycling Scheduled bulk waste/large item
Collection Day *

Monday (yard waste only) Tuesday Wednesday Thursday Friday
Take a picture of your missed collection to help us improve the services we receive from our contractor.
Take Photo
Thank you for submitting your missed collection.
Should be Empty:

Report your missed collection