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Create a return
To initiate a return, please complete this form. Once complete a member of our team will send a complete return form to you and further return instructions.
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1
What's your name?
*
This field is required.
First Name
Last Name
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2
Order number (starts with f)
*
This field is required.
Find this on your packing slip.
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3
What's your email address?
*
This field is required.
example@example.com
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4
Which product(s) are you returning?
*
This field is required.
Please state the product name and quantity.
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5
What's the reason for the return?
*
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No longer wanted
Ordered incorrectly
Ordered elsewhere
Item not as expected
Product damaged upon arrival
Packaging damaged upon arrival
Wrong product received
Other
No longer wanted
Ordered incorrectly
Ordered elsewhere
Item not as expected
Product damaged upon arrival
Packaging damaged upon arrival
Wrong product received
Other
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6
Please describe the damage
*
This field is required.
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7
Please describe the reason for your return
*
This field is required.
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8
Please tell us what item was delivered
*
This field is required.
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9
Please provide a picture of the damage
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10
Do you agree to our returns policy?
*
This field is required.
Due to the nature of our products, our returns policy has to be strictly adhered to, ensuring the safety of staff and customers. We will not be able to process any returns unless you agree to our returns policy. Please take the time to read the returns policy to ensure your refund is issue quickly. https://sexsuperstore.co.uk/policies/refund-policy Please note: WE WILL NOT BE ABLE TO REFUND ITEMS THAT HAVE BEEN USED, PACKAGING OPEN OR MISSING. SHOULD YOU HAVE ANY QUESTIONS, PLEASE EMAIL US. SALES@SEXSUPERSTORE.CO.UK
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Returns Form
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