Terms & Conditions
CONTRACT & LETTER OF AGREEMENT
This contract precedes your purchase for which you have secured Raising Mamas professional help to prepare a sleep plan for your child. You will be retaining Raising Mamas as a Sleep Consultant during the time agreed upon in your sleep package.
DESCRIPTION OF SERVICES
NEWBORN SUPPORT: Includes one 20-minute initial phone consult, customized newborn plan, 30-minute training call to review plan and 1 follow up support phone call (to be used within 3 months of training call). Raising Mamas will reach out to schedule training call upon completion of customized newborn plan. Client can schedule their support call by contacting Raising Mamas via email.
RAISING MAMAS STARTER PACKAGE: Includes one 20-minute initial phone consult, customized sleep plan, 1 hour training call to review plan and discuss implementation, 7 days of follow up email support, exit email and/or 20 minute wrap-up phone call. Customized sleep plan will be written within 72 hours of receiving both your intake form and a complete and accurate 3-day sleep/eat log. Raising Mamas will reach out to schedule training call upon completion of customized sleep plan.
RAISING MAMAS DELUXE PACKAGE: Includes one 20-minute initial phone consult, a virtual tour of your child's sleep environment, customized sleep plan, 1 hour training call to review plan and discuss implementation, 14 days of follow up email support, exit email and/or 20 minute wrap-up phone call. Customized sleep plan will be written within 72 hours of receiving both your intake form and a complete and accurate 3-day sleep/eat log. Raising Mamas will reach out to schedule training call upon completion of customized sleep plan.
EXPIRATION
All packages must be redeemed within 60 days of purchase.
TERM/TERMINATION
This agreement will terminate upon the services required by this letter of agreement.
REFUND POLICY
Due to the customized nature of Raising Mamas services, no refunds will be offered in any amount.
DISCLAIMER
Raising Mamas agrees to provide non-medical pediatric sleep coaching services that include providing support and education.
Raising Mamas, its officers, agents, employees and associates, do not diagnose or treat disease. You should consult a Physician for diagnosis for any and all suspected health issues that you and/or your baby might have before undergoing any sleep counseling or training. Any recommendations you follow regarding sleep for your child, yourself or members of your family are entirely your responsibility. I will consult my physician if I am concerned about any of the risks to my health or well-being that may result from my participation of services with Raising Mamas.
Raising Mamas expressly disclaims any liability, loss, damage, or injury caused by information provided to the client. This includes causes which are known or unknown, specifically mentioned or implied, or not mentioned nor implied, which might exist or be claimed to exist at or prior to the date of this document. The undersigned further specifically waives any claims or right to assert that any cause of action or claim or demand has been, through oversight or error, intentionally or unintentionally omitted from this release. The undersigned also understands that Raising Mamas, its officers, agents, employees and associates provide sleep counseling, sleep education and sleep training, but is not state licensed.
In agreeing to work with Raising Mamas, I hereby affirm that I am the parent or court appointed guardian of the child for whom sleep consulting is being sought. As such, I accept all risk of injury or death to myself or my child that might result from such participation and hereby release Raising Mamas, it’s officers, agents, employees and associates, from any liability to me, my child. My participation in sleep consulting/sleep training is strictly voluntary, no one is forcing me to participate and I elect to participate.
I acknowledge that it is my responsibility to follow instructions for any service provided or purchase I make and to seek help from Raising Mamas if I have any questions. I knowingly and voluntarily agree to waive and release Raising Mamas from any and all claims of liability or demands for compensation that I may acquire during my time working with Raising Mamas.
Parties agree to follow safe sleep practices including but not limited to following American Academy of Pediatric safe sleep practices; no use of crib bumpers, crib should be free of pillows/blankets and follow all guidelines and safety precautions on any products used. Inclined sleepers and positioners are unregulated and do not follow safe sleep practices.
CONFIDENTIALITY
The Recipient agrees not to use any confidential information disclosed to it by Raising Mamas for its own use, or for any purpose other than to carry out discussions concerning, and the undertaking of the Relationship. The Recipient will not disclose any confidential information of the Raising Mamas to parties outside the Relationship. The information shared is customized to the specific client based on a number of factors and may not be appropriate for other parties outside of the client/consultant relationship. The Recipient agrees that it will take all reasonable measures to protect the secrecy of and avoid disclosure or use of confidential information of the Raising Mamas in order to prevent it from falling into the public domain or the possession of persons other than those persons authorized under this Agreement to have any such information. Such measures shall include the highest degree of care that the receiving party utilizes to protect its own confidential information of a similar nature. The Recipient agrees to notify Raising Mamas in writing of any misuse or misappropriation of confidential information of the disclosing party, which may come to the receiving party’s attention.
I have read, understood and accepted the terms and conditions stated herein and acknowledge that this agreement shall be effective and binding upon signing this document.