IT HelpDesk
Ticketing System
May I have your first and last name please?
First Name
Last Name
Are you calling to activate a support request?
Yes
No
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May I have the ticket number please?
May I ask what location you work in please?
San Francisco Paratransit (Broker's Office - 12th St)
SFA/Transit Division (Headquarters - Executive Park Blvd)
SFA/Transit Division (Operations - Tunnel Ave)
SFA/Transit Division (Maintenance - Industrial Rd)
May I have your phone number please?
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Is this an ALL SYSTEMS DOWN issue?
Yes
No
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Select the most appropriate option:
Vendor technician returning a call from us
Transdev technician returning a call from us
Other
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Submit
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