Phone System
Pre-Sales Questionnaire
Page 1
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Your Company Information
First Name
Last Name:
Job Title:
Company:
Phone:
E-mail
Current Phone System
What is the make/model of your current phone system?
What challenges are you having with your existing system that you wish to improve?
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Existing Network Topology
How many office locations do you have?
Do you have employees that work remotely?
Do you have an existing virtualized server platform (Vmware or HyperV)? The pbx can reside on virtualized platforms.
Do you have an existing Power over Ethernet Switch and if yes, what is the make/model and number of PoE ports? If multiple office locations will be equipped with desk phones, please confirm if you have PoE switches in all locations.
What is your existing make/model of firewall(s)? Please provide info for all physical offices/locations.
Do you have existing data cabling where each desktop phone will reside?
Do you have existing wifi for your internal network?
New Phone System - Handsets
Number of Desktop Phones required?
Number of Conference Phones required?
Number of Desktop Phones requiring wireless capability (e.g. no data cable present)?
requires optional wifi adapter and power adapter
Number of Cordless handsets required?
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New Phone System - 3rd Party Integrations
Do you require integration with any of the following?
Rows
Yes
No
Overhead Speakers
Door Entry System
Call Reporting System
If other (please specify)
Page 4
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Trunking / Carrier Services
Who is your current internet service provider and what type & speed of service?
Who is your current carrier for voice lines and what type of lines do you have (analog, PRI, SIP)?
if unknown Continuum can assist in identifying your current services
How many voice lines do you currently have?
Are you in a term contract with your internet or voice carrier services?
Yes
No
Do you have any any analog lines dedicated to fax, modem, credit card, or alarm system?
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Copies of Current Invoices
Please submit copy of your most recent internet service invoice.
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Please submit copy of your most recent voice lines invoice.
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if different than above internet service invoice
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