At Lakeside Dental Arts, we are committed to providing exceptional dental care to every patient in a timely and efficient manner. To help us serve you and others effectively, we kindly request your cooperation in respecting our scheduling policies.
Appointment Policy:
Your appointment time is reserved exclusively for you. If you are unable to keep your scheduled appointment, please provide us with at least 24 hours' notice to avoid a cancellation fee and allow us to offer the time to another patient in need.
Definition of a Broken Appointment:
An appointment will be considered "broken" if:
It is canceled or rescheduled with less than 24 hours' notice
The patient arrives more than 15 minutes late
The patient fails to show up without notice
Fees for Broken Appointments:
$100 for a missed or broken hygiene appointment
$150 for a missed or broken doctor appointment
Two Broken Appointments will result in:
A requirement for pre-payment before future scheduling
Or Dismissal from the practice
Special Considerations:
We understand that emergencies and unexpected events can happen. Please contact us as soon as possible, and we will gladly take your circumstances into consideration.
Thank you for helping us maintain a smooth and respectful schedule for all our patients.