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  • DOGGIE DAY CARE & BOARDING AGREEMENT

  • PLEASE COMPLETE THIS CLIENT AGREEMENT AFTER YOUR SCHEDULED MEET & GREET CONSULTATION APPOINTMENT HAS BEEN COMPLETED (DUE TO ITS LENGTH & STORAGE SPACE PAID SUBSCRIPTION)

    THE CLIENT AGREEMENT IS NOT AN INQUIRY SUBMISSION FORM

    Please complete this agreement to the best of your knowledge, upload/attach proof of vaccination records (mandatory requirement and must be in the form of an official veterinary record), execute with your electronic signature and electronically submit to Maggie's Doggie Care upon completion. 

    Successful submission confirmation will result in a new "thank you" page displaying a green check mark. Any failure to complete any required field(s), shall result in the inability to properly submit. In the event of this, review the form to see any area or field you may have accidentally missed. All required fields (with a red * at the end of the field) must be completed in order to submit. Clients can skip/omit optional fields and sections that are not applicable to their pet. A "save & continue later" feature has been enabled for your convenience. It will e-mail you a link to pick up wherever you last left off and it will save any information partially completed already. I believe there is a sign up/log in prompt at the bottom to do so. 

    This agreement is due by the start of service. The client only needs to complete the agreement once and Maggie's Doggie Care will keep your client agreement on file for all future service. If your client agreement requires updating due to a new pet, change in pet and/or change in pertinent information, etc. You can update your client agreement information by submitting a new updated version of the client agreement at anytime. I believe you may edit &/or correct any error only after  immediate submission if needed.

    Client is responsible for submitting current and up to date vaccination and veterinary records prior to the start of any service. Health certificate for each pet is required and is only required to be submitted once. Health certificate, vaccination and veterinary records can be uploaded and attached to the client agreement under the "file upload" section of the client agreement.

  • OWNER INFORMATION

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  • PET INFORMATION

  • PET #1

  • FOR ADDITIONAL PETS (IF MULTIPLE)

    OTHERWISE SKIP & CONTINUE TO MEDICAL INFORMATION SECTION

  • PET #2

  • PET #3

  • MEDICAL INFORMATION

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  • CLIENT DOCUMENTATION REQUIREMENTS 

     

    CLIENT DOCUMENTATION REQUIREMENTS:

    • THIS CLIENT AGREEMENT (COMPLETED, SIGNED & SUBMITTED WITH HEALTH CERTIFICATE & PROOF OF VACCINATION VETERINARY RECORDS UPLOADED & ATTACHED TO THE CLIENT AGREEMENT)

    • HEALTH CERTIFICATE (REQUIRED FOR ALL & ONLY REQUIRED TO BE SUBMITTED ONCE)

    • PROOF OF VACCINATION RECORDS IN THE FORM OF AN OFFICIAL VETERINARY RECORD 

    • SEPARATE ONLINE VACCINE WAIVER FORM SIGNED & SUBMITTED (FOR VACCINE EXEMPTION IF APPLICABLE) 

     

    • VACCINATION REQUIREMENTS

    THE FOLLOWING ARE A MANDATORY MINIMAL REQUIREMENT (OUTLINED & BOLDED BELOW):

    1. RABIES

    2. BORDETELLA (KENNEL COUGH)

    INTRANASAL/ORAL & INTRAMUSCULAR/INJECTION BORDETELLA (KENNEL COUGH) VACCINES HAVE A MANDATORY 14 DAY WAITING PERIOD AFTER ADMINISTERED IN ORDER TO ATTEND &/OR START SERVICE. THE 14 DAY WAITING PERIOD FOR BORDETELLA VACCINATIONS IS A GENERAL STANDARD FOR THE INDUSTRY. THIS IS DUE TO POTENTIAL VIRUS SHEDDING, THE GENERAL RISK OF EXPOSURE & CONTRACTION TO ANY CONTAGIOUS RESPIRATORY ILLNESS AS A RESULT OF A VETERINARY VISIT (SICK PETS SEEK TREATMENT FROM A VETERINARY CLINIC & THIS INCREASES THE RISK OF EXPOSURE & CONTRACTION ALONG WITH A 2-14 DAY INCUBATION PERIOD BEFORE ANY SYMPTOMS MAY PHYSICALLY SHOW OR MANIFEST) & LASTLY, TO ENSURE THE VACCINATION HAS HAD THE TIME TO TAKE FULL EFFECT PRIOR TO THE START OF ANY DOGGIE DAY CARE & BOARDING SERVICE. 

    KENNEL COUGH & RESPIRATORY ILLNESSES IN GENERAL ARE ALWAYS A GENERAL POTENTIAL RISK OF EXPOSURE & CONTRACTION WHEN USING ANY DOGGIE DAY CARE &/OR BOARDING SERVICES. CANINE CLIENTS WHO HAVE RECEIVED THEIR BORDETELLA (KENNEL COUGH) VACCINATION (OR BOOSTERS) CAN STILL CONTRACT KENNEL COUGH! THE VACCINE DOES NOT PROTECT AGAINST ALL STRAINS. VACCINATION IS STILL RECOMMENDED AS SYMPTOMS TYPICALLY ARE MILDER. THIS VACCINATION IS A MANDATORY REQUIREMENT REGARDLESS (WITH THE EXCEPTION OF THOSE EXEMPT DUE TO SPECIFIC BREED RELATED RISKS & ADVERSE SIDE EFFECTS). 

    If the canine client receives the bordetella (kennel cough) vaccine less than 2 weeks/14 days prior to the intended or scheduled start date of service, they will not be permitted to start service. No exceptions.

    CLIENTS WHO HAVE NEVER TRAVELED &/OR DO NOT TRAVEL OFTEN, MAY BE SURPRISED TO LEARN THAT THEIR PET HAS NEVER RECEIVED THE BORDETELLA (KENNEL COUGH) VACCINATION. Please verify with your vet or review your vaccination records to ensure your pet is current on bordetella (kennel cough).

    3. DISTEMPER (DHPP/DHLPP/DHLPP-C/DA2PP/DA2PP-L OR -C)

    • DISTEMPER

    • HEPATITIS OR ADENOVIRUS-2

    • PARVOVIRUS

    • PARAINFLUENZA

    may or may not be included:

    • LEPTOSPIROSIS (STAGNANT WATER) - may be a separate & individual vaccination or included in your distemper combination vaccine depending on the distemper combination vaccine your vet uses

    • CORONAVIRUS - may or may not included in your distemper combination vaccine depending on the distemper combination vaccine your vet uses

    HIGHLY RECOMMENDED BUT NOT A MANDATORY REQUIREMENT:

    • CORONAVIRUS

    • LEPTOSPIROSIS (STAGNANT WATER)

    • CANINE INFLUENZA (DOG FLU • H3N8 & H3N2)

    • LYME (LYME'S DISEASE • TICKS)

     

    VACCINATION EXEMPTION POLICY (VACCINE WAIVER):

    • PUPPIES UNDER THE AGE OF 1 YEAR & PUPPIES UNDER THE AGE OF 6 MONTHS (BOOSTERS FOR THE AGE OF THE PUPPY AS PER YOUR VET’S RECOMMENDATIONS)

    • SPECIFIC BREED RISKS, ADVERSE SIDE EFFECTS, CONDITIONS & CIRCUMSTANCES RELATED TO THE BREED OF THE CANINE CLIENT (I.E. WEIMARANER BREED)

    • HEALTH & MEDICAL CONDITIONS  

    • STRONG PERSONAL ANTI CANINE VACCINATION PREFERENCE (CAN SUBMIT BOOSTERS/SERIUM TITERS OF THE 3 VACCINATIONS REQUIRED - RABIES, BORDETELLA & A MINIMUM OF DHPP OR DA2PP)

    • THOSE WITH ADVERSE SIDE EFFECTS TO CERTAIN CANINE VACCINES

    • THOSE WITH ADVANCED SENIOR ISSUES DUE TO OLD AGE

    • THOSE CURRENTLY ON CHEMOTHERAPY TREATMENT 

    FOR THESE VACCINATION EXEMPTION CIRCUMSTANCES, A VACCINE WAIVER IS REQUIRED TO BE SIGNED & SUBMITTED. NO EXCEPTIONS. 

    HEALTH CERTIFICATE SUBMISSION & A FLEA & TICK PREVENTATIVE ARE REQUIRED FOR ALL

     
    • SUBMISSION OF REQUIRED DOCUMENTATION:

    PLEASE UPLOAD & ATTACH EACH PET'S HEALTH CERTIFICATE, PROOF OF VACCINATION & VETERINARY RECORDS BELOW IN THE "FILE UPLOAD" SECTION OF THE AGREEMENT PROVIDED BELOW. PLEASE ENSURE THAT ALL DOCUMENTATION IS LEGIBLE.

    MAGGIE PREFERS ALL VETERINARY RECORDS & PROOF OF VACCINATION RECORDS TO BE FORMALLY SUBMITTED IN THE CLIENT AGREEMENT INITIALLY. IN THE FUTURE, THERE IS A SEPARATE QUICK ONLINE SUBMISSION FORM FOR ANY & ALL NEWLY UPDATED VACCINATIONS AS THEY ARE RECEIVED. THE NEWLY UPDATED VACCINATION SUBMISSION FORM CAN BE FOUND ON THE MAGGIE'S DOGGIE CARE WEBSITE UNDER THE "FORMS" TAB OF THE MAIN MENU NAVIGATION OR THROUGH THE LINKTREE EXTERNAL DIRECTORY LINK. THIS IS THE ONLINE FORM YOU WILL USE TO SUBMIT ALL FUTURE VACCINATION RECORDS FOR ALL FUTURE SERVICES AFTER YOUR INITIAL SUBMISSION HERE. 

    HOW TO EASILY & CONVENIENTLY ELECTRONICALLY UPLOAD ANY PHYSICAL PAPER VETERINARY RECORD TO THE CLIENT AGREEMENT FILE UPLOAD TAB PROVIDED BELOW:

    CONVERT ANY PHYSICAL DOCUMENT TO A SCANNED PDF FILE TO UPLOAD TO THE AGREEMENT BY USING THE FREE "GENIUS SCAN" APP & YOUR SMARTPHONE CAMERA.

    I HIGHLY RECOMMEND THE FREE "GENIUS SCAN" APP TO CLIENTS. THE GENIUS SCAN APP ALLOWS YOU TO SCAN ANY PHYSICAL DOCUMENT FROM YOUR SMARTPHONE & IT WILL CONVERT THE IMAGE INTO A PDF FILE (ALL RIGHT FROM YOUR PHONE). YOU THEN CAN UPLOAD & ATTACH THE FILE THROUGH THE "FILE UPLOAD" TAB BELOW. PICTURES &/OR SCREENSHOTS ARE PERMITTED IN ADDITION.

    NO FILE UPLOADS VIA ZOOM PERMITTED 


    HEALTH CERTIFICATE, VACCINATION & VETERINARY RECORD FILE UPLOAD BELOW

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    THE POTENTIAL GENERAL RISK OF KENNEL COUGH, DOG FLU &/OR THE EXPOSURE & CONTRACTION OF ANY CANINE RESPIRATORY ILLNESS DISCLAIMER
     

    Bordetella Bronchiseptica (kennel cough), Canine Influenza (dog flu), Parainfluenza &/or other associated canine respiratory illnesses

    I acknowledge that the bordetella (kennel cough) vaccine only covers and protects canines from a select few strains of Bordetella Bronchiseptica. I acknowledge the bordetella (kennel cough) vaccine does not protect and cover all of the Bordetella Bronchiseptica strains. I understand and acknowledge that there is still a potential general risk of my pet contracting kennel cough, dog flu and/or a respiratory illness from attending doggie day care and/or boarding services, even if they are vaccinated for and against bordetella (kennel cough) and canine influenza (dog flu • H3N8 & H3N2). I understand and acknowledge that there is always a potential general risk of my pet contracting or being exposed to kennel cough, dog flu &/or any other canine respiratory illness when visiting or attending grooming appointments, veterinary clinic visits, dog parks, pet stores, dog friendly public places (parks & beaches, etc.), as well as group dog walking services, doggie day care & boarding services (both commercial facilities & private in home style doggie day care & boarding), private play dates, unknown dog greetings &/or interactions with other pets outside of Maggie's Doggie Care, etc. Comparable to the general risk of a child contracting the flu or a cold from interacting with other children, socializing, attending school and/or participating in extracurricular activities. I acknowledge that I am aware, informed and accept this potential risk prior to starting any doggie day care and/or boarding services at Maggie's Doggie Care. I acknowledge that in the event of my pet(s) contract kennel cough, canine influenza (dog flu) or any other canine respiratory illness or begin to display signs or symptoms of kennel cough, canine influenza (dog flu) or any canine respiratory illness, my pet(s) and any other household pet(s) will require immediate quarantine & departure from Maggie's Doggie Care. I acknowledge that in order to return to Maggie's Doggie Care for pet care services, my pets will be required to complete a mandatory 14 calendar day quarantine period & must be isolated from the public during the quarantine. I acknowledge that my pet(s) will not be permitted or able to attend doggie day care and/or boarding services at Maggie's Doggie Care in the event of my pet(s) displaying signs or symptoms of kennel cough, canine influenza (dog flu) and/or any canine respiratory illness or in tgrvin the event of of suspected contraction. I shall notify Maggie immediately in the event of my pet(s) displaying any signs or symptoms of the following prior to my arrival to any service: dry or wet cough that is productive or non productive, sparse or frequent in frequency or duration, congestion, sneezing, running or watery nose, hacking, honking, lethargy, change in mood or normal activity level, change in appetite, labored or difficult breathing, mucous or discharge production and/or any other signs or symptoms of canine respiratory illness, etc. I will not intentionally not disclose or notify Maggie of these signs or symptoms out of fear of termination of service. I acknowledge that intentionally withholding knowledge of any suspected illness or any abnormality in my pet(s) and arriving to scheduled service regardless, especially if with the intent to withhold this information or concern, may result in immediate termination of service for the foreseeable future and will honor this request amicably, requiring I make other alternative pet care service arrangements moving forward. I acknowledge that Maggie McSpadden/Maggie's Doggie Care is not legally liable and shall not be held financially responsible in the event of my pet(s) contracting kennel cough, canine influenza (dog flu) and/or any other respiratory or contagious illness as a result of attending services or visiting any of the places or services  outlined above. I acknowledge that I shall consult my veterinarian if my pet(s) display any signs or symptoms of any respiratory illness or kennel cough to see if any treatment and veterinary care is required or recommended. I acknowledge that my pet(s) may resume services once my pet(s) have completed the mandatory 14 calendar day quarantine period and have simultaneously been cleared by my veterinarian to do so with a doctor's note on official letterhead from my veterinarian or e-mail. Maggie's Doggie Care requires veterinary approval and Client's veterinarian must permit and approve for Client's pet(s) to resume and attend doggie day care and/or boarding services. I acknowledge that I will be required to provide Maggie McSpadden/Maggie's Doggie Care with a signed letter from my veterinarian stating my pet is approved and permitted to attend doggie day care and/or boarding services on letterhead. No exceptions. Veterinarian letters sent via e-mail are accepted and permitted. Maggie McSpadden may contact my veterinarian for verification. I acknowledge that Maggie McSpadden/Maggie's Doggie Care is not financially liable or responsible for any veterinary care costs or associated fees.

    I accept and agree to the policies detailed above regarding kennel cough, canine influenza and other canine respiratory illnesses, the potential risk of kennel cough, canine influenza and other canine respiratory illnesses and lastly, the policies surrounding suspected exposure and/or contraction of kennel cough, canine influenza and/or other canine respiratory illnesses. I acknowledge and agree to this disclaimer in its entirety:

  • FLEA & TICK PREVENTATIVE TREATMENT REQUIREMENT

    REQUIRED FOR ALL


    IT IS A REQUIREMENT FOR YOUR PET TO BE PROTECTED AGAINST FLEAS & TICKS • YOUR PET'S PRIMARY FLEA & TICK PREVENTATIVE TREATMENT MUST BE VIA EITHER A COLLAR, ORAL TREATMENT OR SPOT TREATMENT • SPRAY TREATMENTS & HOME REMEDIES ARE NOT ACCEPTED AS A SOLE OR PRIMARY FLEA & TICK PREVENTATIVE. MUST BE ONE OF THREE METHODS DETAILED ABOVE.
    CAPSTAR DOES NOT PREVENT FLEA & TICK INFESTATION. CAPSTAR ONLY KILLS & TREATS ANY CURRENT FLEA & TICK INFESTATION. THEREFORE IT IS NOT ACCEPTED AS A PRIMARY PREVENTATIVE. THERE IS ALWAYS A POTENTIAL GENERAL RISK OF FLEA & TICK CONTRACTION & INFESTATION WHEN OUTDOORS. MAGGIE'S DOGGIE CARE/MAGGIE MCSPADDEN IS NOT LIABLE FOR FLEA & TICK CONTRACTION & INFESTATION. IT IS AN UNCONTROLLABLE ASPECT OF NATURE AND THE OUTDOORS. MAGGIE MCSPADDEN HAS CONTRACTED A PESTICIDE COMPANY NAMED LAWN DOCTOR TO TREAT HER FRONT YARD & BACKYARD FOR FLEAS, TICKS & MOSQUITOES. EVERY AVAILABLE  PRECAUTION TO PREVENT FLEA & TICK CONTRACTION & INFESTATION HAS BEEN UTILIZED & IMPLEMENTED. CANINE CLIENT PHYSICAL BODY CHECKS ARE ALSO PERFORMED IN ADDITION. ALTHOUGH MAGGIE MCSPADDEN HAS DONE EVERYTHING IN HER POWER TO PREVENT FLEA & TICK CONTRACTION & INFESTATION, IT CAN STILL UNFORTUNATELY OCCUR. MAGGIE'S DOGGIE CARE HIGHLY RECOMMENDS BRAVECTO ORAL TREATMENT AS AN EFFECTIVE FLEA & TICK PREVENTATIVE. THIS IS WHAT HER PERSONAL DOGS TAKE WITH SUCCESSFUL RESULTS. CLIENTS ARE ALSO RECOMMENDED TO VACCINATE FOR LYME TO PREVENT LYME'S DISEASE. CONSULT YOUR VETERINARIAN IF INTERESTED IN THE ABOVE. PLEASE REVIEW THE "HEALTH AND SAFETY CHANGE OF CARE" SECTION, ITEM #3 OF THE AGREEMENT BELOW FOR FLEA INFESTATION PROTOCOL & RELATED FEES.


  • ADDITIONAL PET PROFILE INFORMATION


  • EMERGENCY CONTACT INFORMATION:

    OTHER THAN OWNER(S)

    PLEASE DO NOT LIST YOUR SIGNIFICANT OTHER, PARTNER OR SPOUSE IF THEY ARE A LEGAL CO-OWNER OF THE PET(S). 


    Please list two trusted individuals other than the owner(s) as Emergency Contacts that Maggie's Doggie Care may contact in the event of an emergency, if and when owner(s) cannot be reached. A minimum of one Emergency Contact is required. The Emergency Contact(s) should have a key and access to the Client's residence if needed. Emergency Contacts should be readily available in the event of an emergency. Client will notify the individual(s) of their Emergency Contact status and any travel plans.

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  • AUTHORIZED PET DROP OFF AND PICK UP:

    Please Note: Proof of identification is required at pick up for anyone other than the pet owner(s)

    Maggie McSpadden will release your pet to the following authorized person(s) only (other than owner):

  • PET TAXI & TRANSPORTATION SERVICES:

    PET TAXI • PICK UP & DROP OFF • ADDITIONAL SERVICE

    I, the pet owner, give Maggie McSpadden authorized permission to transport my pet to/from day care and/or boarding (pet taxi pick up and/or drop off service) when pet taxi services are requested/scheduled/arranged. I give Maggie McSpadden authorized permission to enter my residence to retrieve/return my pet, if I am not currently present and I am unable to personally assist in the pick up/drop off of my pet to/from doggie day care and/or boarding.

     

  • EMERGENCY MEDICAL ATTENTION & VETERINARY CARE TRANSPORT

    Client authorizes transportation of Client's pet(s) to and from Maggie Doggie Care/Maggie McSpadden's residence for any emergency medical attention and veterinary care services. The Client agrees to indemnify and shall not hold Maggie's Doggie Care/Maggie McSpadden liable for any injuries, illness, damages, losses and/or deaths that may result from the actions of the Client’s pet(s), transportation, other operating motor vehicles, the motor vehicle used to transport pet(s), acts of nature, wild, loose and/or stray animal(s). The Client agrees to be liable for any damage caused directly or indirectly by or to their pet(s).

     

  • POSSIBLE SIDE EFFECTS AS A RESULT OF GENERAL STRESS DUE TO A CHANGE IN ENVIRONMENT &/OR ROUTINE • STRESS COLITIS RELATED TO BOARDING 

    Unfortunately, some dogs may experience anxiety and stress due to a change in environment and/or routine. Some canine clients may experience general anxiety and/or separation anxiety without any physiological side effects. However, some may also experience side effects such as upset stomach, diarrhea, loose stool, decreased appetite, change in mood and/or lethargy. This is not an uncommon or abnormal occurrence and is not a concern for immediate worry. Some dogs may produce regular/normal bowel movements throughout the duration of their boarding stay or service duration, but then may return home and experience an upset stomach, diarrhea and/or loose stools. This typically will clear up within 3-7 calendar days after the pet returns home. Resolving itself once the pet reacclimates and settles back into its normal life at home and routine. On the other hand, some dogs may experience this during and throughout their boarding stay and/or service duration. Some dogs may not experience any side effects or issues at all. A sudden change in diet may cause an upset stomach and/or diarrhea in dogs in general. This is the reason why I require the pet owner to bring their own dog food and dog treats from home. To eliminate this issue of an upset stomach and/or diarrhea from occurring related to a change in diet (dog eating something new that they have not eaten before that is unfamiliar to them). If a canine client is experiencing diarrhea upon its return home from a boarding stay, the pet owner should make sure the pet is drinking plenty of water to prevent dehydration from occurring. If the dog is not drinking on its own, the pet owner can soak the dog's kibble/dry dog food in water and/or hand feed fluids to the pet through an oral syringe. A vet visit is also highly recommended if the dog is not drinking on its own and/or is still experiencing diarrhea after 7 calendar days from its return home. A bland diet of chicken and rice or canned pumpkin mixed into the dog's dog food is typically recommended to help relieve and alleviate diarrhea and/or upset stomach issues. If your pet experiences diarrhea upon its return home as a result of a boarding stay, I highly recommend that the pet owner consult with their veterinarian for an anti-anxiety, anti-diarrheal and/or diarrhea preventative medication (like Metronidazole for example) for any future travel plans and boarding, to prevent these issues and side effects from occurring in the future. More severe cases may unfortunately experience stress colitis where blood or mucus is accompanying loose stools. The client is financially responsible for his/her pet and any adverse side effects or stress colitis that an occur related to a general stress of a change in environment and/or routine. The client should seek veterinary care services, especially if the pet owner is aware that their pet is normally anxious and/or suffers from separation anxiety in general and is exhibiting any severe signs of stress colitis. Client agrees to be financially liable and responsible for the veterinary care treatment sought out for stress colitis or symptoms related to it as noted, detailed and outlined above. This is out of Maggie McSpadden/Maggie's Doggie Care's control and is not a reflection of the quality care received nor is it related to negligence or malpractice. Client acknowledges and accepts the general risk associated with doggie day care and boarding services related to general stress of a change in environment and/or routine and stress colitis signs, symptoms and adverse side effects related to using services. If the client's pet experiences any adverse side effects as mentioned above they should seek veterinary medical treatment for a preventative medication for any future travel plans and/or should consider not traveling in severe cases.

    Client acknowledges and accepts the potential risk of adverse side effects that may occur as a result of general stress from a change in environment and/or routine and stress colitis, related to boarding and pet care services. Maggie McSpadden/Maggie's Doggie Care is not legally liable or financially responsible for any adverse side effects that may occur as a result of general stress from a change in environment and/or routine and stress colitis. Client accepts these terms and conditions:

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    WHAT TO PACK & BRING FOR YOUR PET'S BOARDING STAY

    • DOG FOOD (PLUS AN EXTRA DAY)

    • DOG TREATS AND/OR CHEWS

    • ONE COMFORT ITEM

    • ANY MEDICATIONS AND/OR SUPPLEMENTS (IF ANY)

    • CALMING AIDS FOR THUNDERSTORMS &/OR FIREWORKS FOR THOSE CANINE CLIENTS THAT SUFFER WITH GENERAL ANXIETY DISORDERS 

    • COLLAR, HARNESS AND LEASH (WALKING & HANDLING GEAR)


    CLIENT SHOULD NOT PACK OR BRING ANYTHING THAT IS VALUABLE, IRREPLACEABLE AND/OR SENTIMENTAL. MAGGIE'S DOGGIE CARE MAKES NO GUARANTEES THAT CLIENT'S PERSONAL PROPERTY AND ALL ITEMS PACKED AND BROUGHT WILL BE RETURNED BACK TO CLIENT AT PICK UP. DUE TO THE UNPREDICTABLE NATURE OF PETS. CLIENTS SHOULD NOT PACK OR BRING ANYTHING THAT THEY WOULD BE UPSET TO NOT RECEIVE BACK, WITH THE EXCEPTION OF THEIR PET OF COURSE.

     

    PLEASE NO DOG CRATES, BEDS & BOWLS!

    Maggie's Doggie Care will provide these items for your pet's stay.

    SLOW FEEDER BOWLS AVAILABLE UPON REQUEST 


    NO GPS COLLARS, PET ACTIVITY TRACKERS, 
    DESIGNER COLLARS &/OR VALUABLE PET ITEMS PERMITTED • FI SMART DOG COLLARS & WHISTLE PET GPS TRACKERS ARE ALLOWED WITH WAIVER OF LIABILITY IN THE EVENT THEY ARE LOST &/OR DAMAGED. 

    Maggie's Doggie Care cannot guarantee the return of valuable or sentimental items and will not assume liability or financial responsibility for them. In the unfortunate event that they are lost, damaged, destroyed &/or soiled due to the unpredictable nature of canines. Please refrain from bringing these items and leave them safely at home to prevent anything from occurring. Only Fi smart dog collars & Whistle pet GPS are permitted due to their accuracy & effectiveness of locating lost pets. However, Maggie McSpadden is not personally liable &/or financially responsible in the event they are lost &/or damaged. Client accepts all liability & risk associated when sending their pet to doggie day care &/or boarding services with these items.



    DOG FOOD:

    Clients should pack and bring the dog's food, enough for the duration of the stay plus one additional/extra day in case of any travel delay, spoiling (wet & dry dog food mixed & if not eaten) and/or spillage. Dry dog food can be packed in a sealed container with a lid and accompanying scoop/cup or it can be packed in individual ziplock bags by per feeding or day. If not supplying a scoop or cup, please inform of the equivalent proper kitchen cup measurement to use. If the boarding reservation is for an extended period of time (a month or longer), the client can the bring the entire bag of dry dog food. Fresh, homemade and/or raw dog food should be prepared by client prior and in advance. Please cook anything that needs to be cooked in advance and prior to the start of service. Wet dog food cans should be unopened. Please do not bring any open and partially used wet dog food can to drop off. Any remaining partially used wet dog food can will not be sent home with client. It will be fed to canine client or discarded, depending on client's preference.

    DOG TREATS AND/OR CHEWS:

    I highly recommend for clients to pack dog treats and/or chews that their pet is already accustomed to. Especially if there are any dietary restrictions, allergies and/or if the pet has a sensitive stomach. Maggie's Doggie Care utilizes dog treats and chews as positive reinforcement rewards. This way your pet is not left out, if others are rewarded with treats and chews, etc. Chews and kongs can also be utilized for mental stimulation, chewing coping mechanisms for anxiety and as busy body activities to keep canine clients occupied during private and unsupervised times.

    COMFORT ITEM:

    I highly recommend for clients to pack and bring one comfort item from home. This comfort item can be any item that smells like home and/or has the owner's scent. This helps to reduce any separation anxiety, especially in first time boarders. A lightly worn t-shirt with the owner's scent is a great choice and highly recommended (not your favorite t-shirt in case it gets destroyed!). Other comfort item options are a thin blanket, towel or favorite dog toy, etc.

    MEDICATIONS AND/OR SUPPLEMENTS:

    Medication and/or supplements should be packed and brought (if any). All administration items and tools should be packed and provided. All medications that are oral tablets and capsules should be prearranged and packed in weekly Monday-Sunday pill schedule containers. They must be marked with the pet's name (especially if client has multiple pets with medication) and also marked by day and evening, if applicable. Please provide any food items, peanut butter and/or dog treat pill pockets needed to administer oral medications if normally used.

    CALMING AIDS FOR ANXIETY RELATED TO THUNDERSTORMS &/OR FIREWORKS 

    For canine clients that suffer from general anxiety disorders related to thunderstorms and/or fireworks, please pack and provide any canine calming aids that are permitted to be administered or utilized on a precautionary or as needed basis. Maggie's Doggie Care can provide canine calming aids if needed, with client/pet owner's permission and approval. The types of canine calming aids that are available if needed: canine calming aid chews, drops and/or treats, canine calming aid aromatherapy and sprays, CBD oil, chews and/or treats, ThunderWorks brand's ThunderShirt, canine anti anxiety vests, jackets and/or shirts, canine calming aid collars, canine calming aid dog toys with aromatherapy and more, etc. All canine calming aids listed above are OTC and/or able to be purchased freely without a veterinarian prescription. If you pup suffers from severe anxiety related to thunderstorms and/or fireworks or separation anxiety, I recommend consulting your veterinarian for a prescription anti anxiety medication to manage this and to make the pup's boarding stay as stress free as possible. There are special precautionary measures and protocol for thunderstorms and/or fireworks. Potty breaks are scheduled earlier in advance when possible to prevent fright, fear, anxiety and/or escape. So that all canine clients can remain indoors for the duration of the thunderstorm and/or fireworks display(s). Soothing music is played and TVs are turned on at the appropriate volumes to drown out the noise. In addition to supervision, companionship and consoling any canine clients experiencing signs of anxiety and/or difficulty coping during these times. These are all the standard procedures implemented for these specific circumstances of thunderstorms and/or firework displays.

    COLLAR, HARNESS AND LEASH:

    Client should provide a dog collar for client's pet(s). Maggie's Doggie Care requires canine clients to wear a collar throughout the duration of their service and stay. Client is not required to provide their own personal dog ID tag/name tag, license tag and/or rabies tag. Maggie will add her own personal pet ID tag with her contact information to the canine client's collar. She will not remove client's personal tag(s), only add her pet ID tag. This is an additional safety precaution utilized in the event of escape to assist in recovery. If client does not provide a dog collar for client's pet, Maggie can provide a dog collar for client's pet to wear for the duration of the pet's stay. Harnesses are optional and not required, although useful and recommended. Especially if canine clients can be unruly and difficult to handle. Harnesses are not recommended to be worn for a long period of time and will not be left on the canine client for long durations of time. Unless the canine is extremely hyperactive, unruly and prone to jumping /or body slamming behavior tendencies. EXCEPTION: Harnesses and a dragging leash will be worn at all times for special needs cases that exhibit a fear based aggression to humans and physical touch or handling. To prevent bites, injury and attacks. This method seems to be the least overwhelming and stress inducing for these special circumstances and individual cases. Otherwise service will be refused. Normally it is recommended that harnesses not be worn for long durations of time and this the reason why dog collars are requested and required to be worn by canine clients. A leash is required and mandatory. Client should always have client's pet(s) on leash during all drop off and pick up transactions.

     

    PET BOARDING 

    SMALL ANIMALS & CAGED CRITTERS (FOR PETS OTHER THAN A DOG)

    Client is responsible to pack & provide all necessary pet supplies. Including but not limited to:

    • a secure cage, crate, tank and/or enclosure (travel size)

    • pet's food, hay, vegetables, "live meals" and/or treats (if any)

    • bedding, blankets, wood chips and/or pet litter, etc.

    • medications and/or supplements (if any)

    • cleaning and maintenance supplies

    • any and all pet supplies necessary & needed to provide your pet with the best possible care

  • PET CARE DETAILS & INFORMATION

     

    FEEDING INFORMATION



  •  

     

    MEDICATION INFORMATION

    All pet medications that are oral tablets and capsules (including any vitamins or supplements) should be organized and pre arranged in Monday-Sunday weekly pill schedule container(s) with the specific pet's name (if multiple pets) and by day & evening, if applicable. Eyes drops, ointments, insulin and administration items, etc. should be supplied and packed.

    Please detail all medication information below (if any):

    Be sure to include the specific pet's name (if you have multiple pets), the medication name, dosage amount, frequency of how many times per day, exact times to be given and the route/method to be administred (oral, intramuscular/intradermal/injection, topical, optical, auidtory, intranasal, rectal, etc.). Along with any storage instructions (if refrigerated) or special administration instructions. Including anything used for dog to take the medication (concealed in peanut butter, treat pill pocket, lunch meat, cheese, wet dog food, pet's food bowl, etc.).

  • MAGGIE MCSPADDEN’S DOGGIE DAY CARE & BOARDING AGREEMENT:

     

    Please carefully review, initial each section 1-17 and execute with signature.

  • 1. TERMINOLOGY. Words "I", "you", "your", "pet owner", "owner" and "client" refers to the Owner/Pet Owner/Client. Conversely, "we", "our", "her", "she", "Maggie's Doggie Care" and "Maggie McSpadden" refers to Maggie's Doggie Care/Maggie McSpadden. Owner and Maggie McSpadden may collectively be referred to as "the parties", and singularly as a "party".

  • 2. LEGAL OWNERSHIP. Client specifically represents that they are the lawful and valid owner of the pet, free and clear of all liens and encumbrances. Client's pet(s) are licensed and documented in the municipality and/or township in which the Client resides. Client agrees to the statement above.

  • 3. HEALTH AND SAFETY CHANGE OF CARE. Maggie McSpadden reserves the right to immediately change your pet’s type of care if she believes it is necessary to protect the well being, health and/or safety of your pet, other pets, other canine clients, family members, friends, neighbors and/or any other individuals that may be present. Client agrees to pay any additional costs associated with the change. Maggie's Doggie Care/Maggie McSpadden does her best to maintain and mimic the canine client's normal daily routine as much as possible. However, slight changes and adjustments to the canine client's normal routine may be made for scheduling and convenience sake. As well as alternative methods utilized when necessary. Maggie's Doggie Care/Maggie McSpadden will refuse outdoor free range backyard time if she believes it poses a threat to the pet's well being, safety and/or health, including but not limited to: Client's pet is potentially a high risk for foreign body ingestion, stool eating/Coprophagia, destructive behavior that may result in injury or property damage, illness, flight risk and/or escape. Maggie's Doggie Care/Maggie McSpadden shall separate and isolate Client's pet from other animals, pets and/or canine clients, if she believes it poses a threat to the pet's well being, safety and/or health, including but not limited: extreme social anxiety, lack of socialization, fear based reactivity, illness, flea infestation, aggressive behavior demonstrated and/or pre aggression warning signs displayed. Canine clients are assigned to groups and rotations based on size, age, temperament, manners, activity/energy level, play style and needs. Not all canine clients will interact with one another depending on circumstances. Small and large dogs may be separated if necessary or if there is a possibility of injury related to difference in size. Small sized dogs may socialize and coexist with large sized dogs, if the large sized dogs are well mannered, well socialized, respectful of personal space and are not hyperactive or unruly. For example, a small sized breed senior dog with hearing or sight impairments and/or coordination or balance/vertigo issues (advanced senior issues) will never be exposed to a hyperactive and unruly large sized breed puppy or adult dog (any sized dog for that matter) that lacks awareness, good manners, socialization and/or understanding of basic canine ques and language. This is to prevent stress and to eliminate the possibility of physical injury or harm related to another dog from running into, bumping into, knocking into, jumping on, mounting, bullying and/or harassing another dog, for one brief example. Client acknowledges that is up to Maggie McSpadden's discretion to determine the interaction and socialization between the canine clients in her care, with safety always being a priority over preference. Canine clients who display and demonstrate aggressive behavior tendencies and/or pre aggression warning signs/signals will be isolated and separated from other pets and canine clients for the remainder of the aggressor pet's stay, boarding reservation and/or service duration. Although a mandatory in person meet-and-greet consultation and temperament evaluation is completed for every perspective canine client, along with a thorough and selective vetting and screening process to ensure each perspective canine client meets the Maggie's Doggie Care general requirements for doggie day care and boarding consideration, canine clients may have a sudden contrasting change in behavior and/or temperament than previously displayed without prior warning, due to the unpredictable nature of canines. In the event of aggressive behavior in Client's pet, a private and isolated accommodation will be provided to Client's pet for the remainder of the scheduled service duration and/or until the Client comes to collect their pet. Isolation accommodations consist of a private room or dog crate, human only interactions, no other canine interactions and private backyard time and/or on leash dog walks for exercise and potty breaks to relieve themselves. An isolation accommodation is always readily available in the event of an emergency, incident of aggression and/or illness (to quarantine canine client temporarily until picked up and/or brought to the vet). The isolation accommodation is not available for request and cannot be booked in advance. It is utilized only on an "as needed" and/or "in the event of" basis. Maggie's Doggie Care offers the isolation accommodation as a courtesy and general safety protocol precaution. This is available to Clients who have a pet display and demonstrate aggressive behavior towards other pets and canine clients, so they are not required to immediately return and collect their pet ahead of scheduled departure date. This way the Client does not need to disrupt and cut their scheduled vacation and/or travel plans short. Client agrees to pay any additional fees and charges associated with isolation accommodations. This is the only alternative accommodation option available for an agressive canine client to finish scheduled service duration in the event of canine on canine aggression. The other option is the Client picking up, retrieving, removing and collecting Client's pet if the Client prefers to do so, instead of having Client's pet finish out the scheduled service duration in an isolation accomodation. Canine on human aggression demonstrated and/or displayed will require the Client to collect their aggressive pet immediately and/or make alternative arrangements with Client's Emergency Contact(s) to do so. No exceptions. For special circumstance cases of canines with initial fear based human aggression or reactivity but who are friendly and manageable, a harness and dragging long leash is required to be worn for the duration of the service at all times. This method helps eliminate the risk of bites, injuries and attack incidents. It is a mandatory requirement. This method allows Maggie to have physical control and a handling on the canine client without having to physically touch or handle the canine client, avoiding risk of possible injury. This method seems to be the most effective and least overwhelming and stress inducing method for these specific special circumstance cases. This is only for canine on human initial fear based aggression or reactivity. The canine does not exhibit canine on canine aggression or reactivity. Maggie McSpadden/Maggie's Doggie Care is not legally liable or financially responsible for any incident, injury and/or damages related to utilizing this method for initial fear based human aggression canine clients. Including but not limited to: tangling or hanging incidents, choking hazards, skin irritation, foreign body ingestion and/or damage to harness and/or leash. Private accommodations for these special circumstance cases will be extremely "accident proofed" to the best of my ability and will not include any higher area where the canine client can jump up onto that is higher than the floor level. If client is not comfortable with this method and safety precautionary measure for these special circumstance cases, client should make alternative arrangements for pet care service. Typically this is discussed prior to booking in advance and at the time of meet and greet consultation appointment. However, this method may be implemented in the event a canine client suddenly has a change in behavior and displays initial fear based human aggression. Please note this is only for canines that are initially weary of strangers, need additional time to warm up to strangers and become familiar with and lastly, who are friendly once a bond and trust has been established. At Maggie McSpadden's sole discretion, once comfortable, confident and able to physically handle canine client without the potential risk of injury, this method will no longer be utilized. These cases must be dog friendly and not exhibit canine on canine aggression or reactivity. Signs and symptoms of illness and/or disease displayed in the Client's pet will require the Client to collect their ill pet immediately, make alternative arrangements for the Client's Emergency Contact(s) to do so and/or request and make arrangements for Maggie's Doggie Care to seek veterinary care and/or emergency medical attention for Client's pet. No exceptions. Maggie's Doggie Care shall seek veterinary care and emergency medical attention for Client's pet upon request and/or at her own discretion in the event of illness and/or disease. Client authorizes and acknowledges that canine clients may be crated in dog crates as needed, including but not limited to: mandatory private, separate and isolated feeding times, during all unsupervised periods of time, if Client's pet is destructive, hyperactive, disruptive and/or unruly and to secure the Client's pet(s) for other clients' drop off and pick up transactions. All canine clients and pets are secured for every drop off and pick up transaction to prevent bolting out the front door and to prevent a disruptive and overwhelming environment. This is to eliminate disruption, high energy, hyperactivity, unruliness and to create a peaceful hand off at every drop off and pick up transaction for arriving Clients, so they do not feel overwhelmed upon arrival. General stress of a change in environment and/or routine may cause anxiety, diarrhea, upset stomach, lethargy, change in mood, vomiting and/or decreased appetite in some dogs. This is not an uncommon or abnormal occurrence, especially in first time boarders and/or generally anxious dogs (especially those who suffer from separation anxiety when away from owner). In the event of diarrhea and/or upset stomach, as a result of a general stress from a change in environment and/or routine, Maggie's Doggie Care is authorized to feed Client's pet a bland diet of chicken and rice, a diet of chicken and rice added and mixed into the pet's own dog food and/or canned pumpkin mixed into the pet's own food until solid stools are produced by Client's pet and/or the diarrhea has subsided. In the event of diarrhea in long haired breeds that results in fecal contamination and soiling, Maggie's Doggie Care is authorized to remove, groom, cut and trim the contaminated fecal area of hair on Client's pet, for sanitary reasonings. Client acknowledges and has been made aware of the adverse side effects that boarding and a general stress from a change in environment and/or routine may cause and/or result in. Maggie's Doggie Care is authorized to bathe Client's pet and perform a dog bath in the event the Client's pet becomes dirty, soiled and/or in the event of flea infestation, for sanitary reasonings. Client agrees to pay the additional fees and charges associated with dog bathing and basic grooming. The dog bathing rates are as follows: $15 • extra small (5 lbs & under), $20 • small (6-20 lbs), $25 • medium (21-50 lbs), $30 • large (51-90 lbs) and $35 • extra large (91 lbs & over). Breed size and weight is determined at Maggie McSpadden's sole discretion. Cooperation of the pet during bath and the pet's coat characteristics (texture and length) are additional factors to be considered in the rate. As well as if Client's pet has an undercoat and/or any matting. The dog bath includes: the dog bath, brushing/deshedding, drying (blow drying and/or air drying) and a fragrance spray application of doggie perfume or cologne. Additional basic grooming service rates are as follows: $12 • nail trimming, $5 • ear cleaning and $5 • teeth brushing, oral cleaning and dental spray application of a gum tartar preventative. Client is required to ensure Client's pet is free of fleas and ticks prior to start of service. All canine clients are required to have a flea and tick preventative prior to every start of service. If any canine client is found to have fleas upon or shortly after their arrival, Maggie's Doggie Care will quarantine the canine client and immediately perform a flea bath with flea shampoo on the infested canine client. Maggie's Doggie Care may administer CAPSTAR™ to the infested canine client if authorized and permitted to do so by the Client. Client will be charged an additional $200.00 flea infestation cleaning fee. No exceptions. Maggie's Doggie Care will be required to sanitize her entire residence and clean all bedding, upholstered furniture, dog beds, rugs, curtains, etc. This is an extensive process to undergo. Along with inspections of all other canine clients and notification of the incident to all current Clients. Client agrees to compensate Maggie McSpadden with the $200.00 flea infestation cleaning fee and $50.00 flea bath in the event of flea infestation on Client's pet upon arrival to the start of service. Evidence of flea dirt, excrement, residue and the presence of live fleas will be a determining factor of the flea infestation being prior to the start of service and preexisting to canine client's arrival to service. Maggie's Doggie Care provides private, isolated and separate feeding times for all canine clients. Client's of the same household will be fed separately to prevent stealing and sharing. This way Maggie can accurately gauge daily intake and how much the canine client is truly eating. The main reason for separate, isolated and private feeding times is to eliminate common food aggression and resource guarding amount canine clients. This is to eliminate entirely the possibility of fighting related to food. No exceptions. Grazers will have unlimited access to their food in their private accommodation or will be given multiple opportunities throughout the course of the day to graze and eat. Maggie's Doggie Care utilizes "draggers" outdoors in the backyard during free range potty breaks and play time sessions. A "dragger" is a term she has coined for a dragging 15 foot training dog leash that she attaches to the dog's collar or harness that is used for all new canine clients and for canine clients with a lack of recall training. The dragging 15 foot training leash allows Maggie to step on the leash from a safe distance away from the canine client and allows her to reel them back in. These are utilized so that Maggie McSpadden always has physical control and a handling on Client's pet while they are free range outdoors in the backyard, that is secure and completely fenced in. This prevents and eliminates the hassle and inconvenience of having to physically chase and/or trick canine clients back into the house once outdoor yard time has concluded. Some canine clients may give chase if scared and/or in a playful manner. It is never a good idea or recommended to give chase to a scared dog, as they may go into overdrive fight or flight mode and try to escape. This could lead to destruction of perimeter fencing, which could result in injury and/or escape. Canine clients must consistently demonstrate good recall over a duration of time in order to have the "dragger" removed and no longer used during free range outdoor yard time. It is up to Maggie McSpadden's discretion to no longer utilize the dragging 15 foot training leash. Maggie McSpadden must trust and feel 100% confident that the canine client will consistently demonstrate good recall and always obey verbal commands. Client authorizes the use of a "dragger", a dragging 15 foot training dog leash on Client's pet while free range outdoors during yard time. In the event of excessive barking and/or informal or formal noise complaints made against Maggie McSpadden/Maggie's Doggie Care by neighbors and/or a visit by the township or police department, as a result of the Client's pet excessively barking, Client agrees the pet will be collected immediately and/or alternative arrangements will be made to do so by Client's Emergency Contact(s). Unless the Client agrees and permits alternative anti-bark training methods and/or tools to be used that achieve the desired outcome and result of silence and non barking. Client authorizes Client's pet to wear a dog collar throughout the duration of the pet's stay and/or boarding reservation. This is a mandatory requirement. Maggie's Doggie Care utilizes pet ID tags with her contact information on every canine client, as an additional safety precaution, in the event of escape, lost and missing pet. No exceptions. Maggie's Doggie Care can provide canine clients with a dog collar to wear through the service duration if needed. Client authorizes Maggie's Doggie Care to utilize doggie diapers and/or male wraps in the event of excessive potty accidents in her residence, a lack of potty training, Client's pet is not fully housebroken, male leg lifters who are excessively territorial marking and/or if Client's pet demonstrates excitement piddling. Maggie's Doggie Care will replace the diaper or male wrap after it is soiled and will clean the contaminated area of the canine client with baby wipes and/or soap and water. Maggie's Doggie Care is not liable for urine burns on the skin of Client's pet if they may occur. Client agrees to compensate Maggie McSpadden for the cost of the doggie diapers and/or male wraps that are used on Client's pet. The Client agrees to the policies, terms and conditions above.

  • 4. CLIENT REQUIREMENTS. Client agrees to pay all costs and charges for services. Client shall compensate for additional special services requested, provided and/or performed. Client will provide updated and current vaccination and medical records from Client's veterinarian before the start of service. Client will continue to submit up to date and current vaccinations as needed prior to service. Client will submit a completed and signed "Doggie Day Care and Boarding • Client Agreement" (this client agreement) prior to the start of service. If Client has adopted or rescued a new pet and/or has a change in address, contact information, vet information, emergency contact information and/or pet care details, Client will update and submit an updated agreement prior to the start of service. If Client is fostering a pet for a temporary duration of time, Client will notify Maggie McSpadden of this foster status and the Client will complete and submit a separate agreement for the foster pet (a separate agreement from Client's legally owned pet(s)). Client shall have the rescue or organization complete and submit the agreement regarding any foster pet if Client does not have legal power of attorney over the fostered pet. Client will ensure that Client's pet(s) are flea and tick free prior to start of service. Client will ensure Client's pet(s) are currently protected against fleas and ticks with a flea and tick preventative (spot treatment, oral treatment and/or collar) prior to start of each service. Client will ensure Client's pet(s) are in good health and not ill/sick and/or displaying any symptoms of illness and/or disease prior to start of each service. If Client's pet is sick/ill and/or displaying any symptoms of illness and/or disease 30 calendar days prior to any start of service, the Client shall notify Maggie McSpadden prior to physical arrival for start of any service. If Client's pet is sick/ill and/or displaying any symptoms of illness and/or disease prior to any start of service, Client shall seek veterinary care for Client's pet and Client will submit an official signed statement on letterhead from Client's veterinarian, that officially states Client's pet is in good health, clears Client's pet of any contagious illness and/or disease and permits Client's pet to safely attend doggie day care and/or boarding services. No exceptions. Maggie McSpadden/Maggie's Doggie Care shall refuse, halt, suspend, forfeit and/or terminate any scheduled service reservation or booking at her sole discretion in the event of and/or evidence of symptoms of illness and/or disease in Client's Pet. Client shall not intentionally withhold knowledge of illness and/or disease in Client's pet to avoid and eliminate the possibility of termination of service due to illness and/or disease in Client's pet. Client agrees to not withhold knowledge of illness and/or disease in Client's pet. Evidence of Client intentionally withholding knowledge and information of illness and/or disease in Client's pet will result in a lifetime ban from Maggie's Doggie Care and service. Client will perform a thorough body check on Client's pet(s) prior to the start of each service. Client will ensure Client's pet's nails are trimmed, short and unable to cause physical injury to other pets and canine clients prior to the start of each service. Client will pack, bring and provide the pet's food and all necessary pet supplies, items and products required to provide care requested and/or necessary for Client's pet(s). Client agrees that in the event the pet care service fees and charges are not paid when due in accordance with this agreement, Maggie McSpadden may exercise her lawful rights upon ten (10) days written notice by delivering such notice via first-class or certified mail to the Client’s address or mailing address listed on the agreement. Client acknowledges drop off and pick up transactions are by appointment only. Client shall notify Maggie McSpadden of any tardiness or lateness to Client's scheduled or intended drop off and/or pick up appointment time. Client shall confirm and notify Maggie McSpadden of Client's intended drop off and/or pick up time(s) prior to each start of service. Client is required to provide an estimated time of arrival (ETA) notification to Maggie McSpadden for every drop off and/or pick up transaction and in the event that the Client is running late to scheduled appointment time or will be tardy to drop off and/or pick up appointment time. Maggie McSpadden requests Client to give an accurate ETA within a 15 minute window and time frame. Maggie McSpadden requests notification of any change in drop off and/or pick up appointment time to be given a minimum of 1 hour prior to the original scheduled appointment time. Client acknowledges late and inconvenience fees are implemented and may apply for lack of notification of tardiness/lateness, inconsideration and/or inconvenience. If pet(s) are not current on required vaccinations at the time of service, Maggie's Doggie Care may refuse service, suspend and/or halt services. Maggie's Doggie Care/Maggie McSpadden shall not be held liable for any pet(s) that are not properly vaccinated. Client acknowledges that all pet(s) in the care, custody and control of Maggie's Doggie Care/Maggie McSpadden must be current on the following vaccinations:

    • RABIES

    • BORDETELLA (KENNEL COUGH)

    • A MINIMUM OF DHPP OR DA2PP:

    DISTEMPER

    HEPATITIS OR ADENOVIRUS-2

    PARAINFLUENZA

    PARVOVIRUS

     

    THESE CANINE VACCINATIONS ARE REQUIRED FOR DOGGIE DAY CARE AND BOARDING SERVICES.

    Client agrees to the requirements, policies, terms and conditions above.

  • 5. ACTS OF BEHAVIOR BY PET(S). Client agrees to be solely responsible and liable for any and all acts of behavior of Client’s pet(s) while it is in the care, custody and control of Maggie McSpadden. Maggie's Doggie Care/Maggie McSpadden will refuse, terminate, suspend and/or halt services if pet(s) display any aggressive behavior tendencies due to temperament that may result in pet(s) causing harm to themselves and/or others. Maggie's Doggie Care/Maggie McSpadden will take reasonable steps to ensure that your pet(s) are not in the company and/or presence of aggressive animals and will immediately remove pet(s) from the situation. Including but not limited to other canine clients in Maggie McSpadden's care, any wild, loose and/or stray animals that enter onto the property and/or approach Maggie's Doggie Care/Maggie McSpadden while she is with Client's pet(s) on her property and/or in a public domain. Maggie's Doggie Care/Maggie McSpadden shall not be held liable or responsible for any pet(s) that instigate and initiate fights with other animals, are attacked and/or injured by other animals while in her care, custody and control. Maggie McSpadden will do her very best to stay alert and observant of her surroundings at all times. Maggie McSpadden will protect Client's pet(s) from any threats and will ward off any wild, loose and/or stray animals to the best of her ability, related to on leash dog walking in her neighborhood and/or outdoors with Client's pet(s), for Clients that request on leash dog walking and dog walks to be performed and provided during their doggie day care and/or boarding reservation. Maggie McSpadden will never leave two canine clients alone together unsupervised and she will supervise all potty breaks and play time sessions outdoors. Canine client interactions with other canine clients will be supervised at all times. No two canine clients are ever left alone unattended or unsupervised as a safety precaution and protocol. If a dog fight, between two canine clients occurs (or between a canine client and Maggie McSpadden's own personal pet(s)), she will immediately break up and terminate the fight as safetly as possible and separate the participating canine clients from eachother and any other canine clients currently in her care that are present during the incident, even those who did not participate in the incident. Clients are responsible for all medical expenses and damages that may arise. The Client agrees to reimburse Maggie's Doggie Care/Maggie McSpadden for all medical care, legal fees and court costs within 7 calendar days of the incident or upon Client's return home, whichever comes first. Maggie's Doggie Care always prefers Client to make direct payment to the veterinarian/veterinary clinic. Client agrees to the policies, terms and conditions above.

  • 6. CONTAGIOUS AND INFECTIOUS DISEASES. Maggie's Doggie Care/Maggie McSpadden strives to provide her Clients with a clean, sanitary and safe environment. The Client must notify Maggie's Doggie Care/Maggie McSpadden immediately of any signs of illness and/or injury prior to the start of any scheduled service. Maggie's Doggie Care/Maggie McSpadden reserves the right to cancel service if pet(s) have or display symptoms of any infection, illness and/or disease. Including but not limited to: Rabies, Canine Distemper, Canine Influenza, Bordetella Bronchiseptica (kennel cough), Hepatitis, Parvovirus, Parainfluenza, Leptospirosis, Lyme Disease, Giardia or any other intestinal parasites, or worms, Mange, Ringworm or any other skin diseases, Heartworm, infestation of fleas, ticks and/or mites, etc. Any cancellations will be charged the applicable fees. Client specifically represents that their pet(s) has not been exposed to any contagious illness and/or infectious disease within 30 days prior to start date of service. Client specifically represents that their pet(s) are current and up to date on all vaccinations. Client specifically represents that their pet(s) is free and clear of any fleas and ticks and that their pet(s) is currently protected against fleas and ticks via a flea and tick preventative (spot treatment, oral treatment and/or collar, etc.). Client agrees to notify Maggie McSpadden of any abnormalities and/or changes in Client's pet(s) prior to the start of any service. Client agrees to the policies, terms and conditions above.

  • 7. SHOW, BREEDING AND INCOME/REVENUE PRODUCING PETS. Client warrants and represents that Client’s pet(s) is not a “show dog”, military/police canine officer, social media influencer/personality, celebrity, stud, sire, bitch, brood bitch and/or dam (pet used for breeding) and does not participate in dog shows, agility contests, formal competitions, legal employment and/or breeding. Client further represents that Client generates no revenue and/or income from the pet’s likeness, performance (both physical and mental), appearance and/or breeding. Client does not intend, plan or anticipate that Client's pet(s) will generate revenue and/or income in the future. Client agrees to release, indemnify and hold harmless Maggie McSpadden from any and all manner of damages, claims, losses, liabilities, costs and/or expenses, including reasonable attorney’s fees and related costs, arising out of or related to the pet's likeness, performance (both physical and mental), appearance, employment capability  and/or breeding. Client agrees to the policies, terms and conditions above.

  • 8. EMERGENCY MEDICAL ATTENTION AND VETERINARY CARE. Maggie's Doggie Care/Maggie McSpadden strives to provide its Clients with exceptional pet care and service. Maggie's Doggie Care/Maggie McSpadden works diligently to prevent accidents and injuries from occurring. However, despite the safety procedures and protocols enforced, as well as the precautionary measures that are taken, these can still occur regardless of how well the pet(s) are cared for. If the pet(s) require emergency veterinary care, transportation for emergency veterinary care and/or if the pet(s) becomes ill or if the state of the animal's health otherwise requires attention, Maggie McSpadden at her sole discretion, is authorized to engage the services of a veterinarian and/or emergency veterinary clinic or animal hospital. Maggie's Doggie Care/Maggie McSpadden is authorized to transport pet(s) to the veterinarian listed on the agreement (Client/Pet Owner’s veterinarian) and should the preferred veterinarian listed not be available and/or closed (or too far of a commute/location, if time is of the essence for serious and immediate life threatening emergencies), Maggie's Doggie Care/Maggie McSpadden is authorized to transport pet(s) to the nearest emergency veterinary clinic, animal hospital and/or to the South River Veterinary Clinic of Dr. Boulos, DVM, located at 135 Main Street, South River, NJ 08882 as default. Maggie's Doggie Care/Maggie McSpadden is authorized to arrange for other requisite attention to the animal up to and including $500.00. If a veterinarian determines that emergency treatment, which exceeds the authorized amount, is needed to save the animal’s life or quality of life, and we cannot reach you or the Emergency Contact(s), Maggie McSpadden may authorize the veterinarian to perform the emergency treatment. Owner agrees to be responsible for all veterinary costs provided to your animal(s). Maggie's Doggie Care/Maggie McSpadden is not liable or responsible for the actions and decisions of the veterinary staff that result in illness, injury and/or death. Client agrees to pay additional fees and charges for pet taxi transportation services, as well as compensation for Maggie's Doggie Care/Maggie McSpadden's time spent at the vet, at a rate of $25.00 per hour ($25.00 flat rate for less than one hour). The Client will reimburse Maggie's Doggie Care/Maggie McSpadden of charges accrued within 7 calendar days or client's upon return, whichever comes first. The Client shall make direct payment to the veterinarian or veterinary clinic for services rendered to the Client's pet(s). Client agrees to the policies, terms and conditions above.

    Maggie’s Doggie Care/Maggie McSpadden is insured and covered by pet care service business insurance by Lloyd’s of London through PET CARE INSURANCE (petcareins.com). General Liability, Animal Baliee, Vet Bill Reimbursement ($250.00 deductible), Broadened Property Damage and Lost Key Coverage. Proof of insurance is available upon request and insurance display card can be found below or on the Maggie's Doggie Care website.

    POLICY NO. JN1221-PCI40334

    CERTIFICATE NO. PCI40334

    EFFECTIVE DATES: 7/1/2021 to 7/1/2022

    LIMITS OF INSURANCE:

    (Per Each Occurrence/Aggregate Limit)

    General Liability: $1,000,000/$2,000,000

    Veterinarian Expense Reimbursement: $1,000/$5,000 ($250 deductible)

    Animal Bailee: $15,000/$30,000

    Broadened Property Damage: $10,000/$25,000

    Lost Key Coverage: $2,000/$2,000 

  • 9. PAYMENT TERMS, CANCELLATION AND REFUND POLICIES. I, the Client/Owner am aware, well informed and have read the Maggie’s Doggie Care/Maggie McSpadden payment terms, policies and booking procedures. Including the payment, cancellation and refund policies. Maggie's Doggie Care operates on a no verbal holds and a "first come, first serve" style booking policy based on current availability. Official bookings and reservations require confirmation of a deposit/payment submitted to be considered officially booked and scheduled. There are no verbal holds. No exceptions. Deposits are due at time of booking inquiry to officially confirm. Client must submit a required nonrefundable minimum booking deposit at the time of booking to officially book, confirm reservation and secure spot for the requested service dates. All minimum booking deposits are nonrefundable. No exceptions. A minimum booking deposit of 25% is due at the time of booking, if there is more than two weeks (14 calendar days) prior to the intended/scheduled start date of service. Required minimum booking deposits will hold and secure your reservation up until the general policy due date for the remaining balance. The Maggie's Doggie Care general policy due date for all pet care services is two weeks (14 calendar days) prior to the scheduled start date of service. Any and all payment for service is due by the start time of the service, if not prior per policy. No exceptions other than for a new client's first booking. New clients receive an extended general policy due date of their scheduled/intended service start date for remaining balance (after initial nonrefundable minimum booking deposit has been submitted and booking officially confirmed) as a courtesy. The general policy due date for balance after the initial nonrefundable minimum booking deposit is submitted, is extended to the scheduled/intended start date of service for the new client's first booking only. Following completion of first service, the client will be subject to normal payment terms and policies of total amount and balance due in advance per policy (due on general policy due date) moving forward. Total amount is technically due at time of booking, when time of booking is less than 2 weeks (14 calendar days) prior to the scheduled/intended start date of service. Reservations with a total amount greater than or that exceeds the amount of $300.00, have the option of submitting a nonrefundable minimum booking deposit of 50% to officially book, confirm the reservation and secure spot for the requested service dates with the balance due by start of service, if not prior. Payment for additional service requests and/or extended service requests are due at the time of request and prior to the start time of the additional and/or extended service. In good faith refundable minimum booking deposit option is available prior to meet and greet consultation and offered to those who would like to officially book and ensure availability prior to conducting the mandatory free in person meet and greet consultation appointment. This is offered in the event there is a delay in scheduling the mandatory in person meet and greet consultation appointment with client due to scheduling conflict issues on Maggie McSpadden's behalf due to her being unavailable, as a result of being fully booked with current clients. The deposit/payment is required to be submitted in advance prior to meet and greet consultation appointment. The Client must give official notice and submit final decision of whether or not they will moving forward with service or not by day's end of the meet and greet consultation appointment date once completed. The in good faith refundable minimum booking deposit option is offered to ensure availability and is pending the outcome of the meet and greet consultation appointment, whether or not it is a good fit and whether client will be continuing with service or not based on the meet and greet consultation appointment outcome. If client decides to move forward with service, the in good faith minimum booking deposit is then a nonrefundable minimum booking deposit with official confirmation of booking. If Client decides to move forward with service and official confirms booking, no refund, partial refund or choice of account credit will be awarded in the event of cancellation. Client shall also submit a release form required in addition to official verbal confirmation of moving forward with service. In the event the Client does not submit the required release form, the in good faith deposit will still be nonrefundable in the event of cancellation at a later date, as Client must cancel or provide official verbal confirmation to not continue moving forward with service by day's end of the meet and greet consultation appointment date once completed. If Client wishes to not move forward with service or if it is not a good fit for any reason, the Client shall provide Maggie McSpadden with official notice and final decision by day's end of the meet and greet consultation appointment date once completed. The Client will receive a full refund for the in good faith minimum booking deposit submitted initially prior to the meet and greet. If Client wishes to cancel service entirely before the in person meet and greet consultation appointment is held, conducted or completed, Maggie's Doggie Care will issue a full refund to the Client for the full amount. If no official decision or notice is submitted by deadline, the in good faith refundable deposit may be kept, be transferred to nonrefundable status and/or automatically refunded or returned at Maggie McSpadden's discretion, in the event the Client cannot be reached after failed attempts to contact the Client for past due and delayed official final decision and notice. This allows Maggie McSpadden to forfeit the reservation and accept other business in place of the Client due to a lack of response. Maggie McSpadden must first confirm and agree to the in good faith refundable minimum booking deposit prior to the Client submitting their in good faith minimum booking deposit and using this option. In the event the Client cancels the meet and greet consultation appointment on the date of the scheduled meet and greet consultation appointment, does not show to the scheduled meet and greet consultation appointment and/or does not provide efficient cancellation notice of a minimum of one calendar day prior to the scheduled meet and greet appointment date, the in good faith minimum booking is nonrefundable in the event of cancellation and client will not be awarded a refund, partial refund or choice of account. There are no refunds, partial refunds or choice of account credit awarded for cancellations of service. There are no refunds, partial refunds or choice of account credit awarded for cancellation of holiday calendar days, even for those eligible, who booked via the refund eligibility policy booking option. There is a holiday rate of an additional +$10.00 (USD) per dog for holiday calendar days. There are no refunds, partial refunds or choice of account credit awarded for cancellations or early departures (early retrieval of the canine client) related to incidents including but not limited to: aggression, reactivity, severe separation anxiety, excessive barking, poor behavior, illness, injury, death and/or general anxiety and/or stress. There are no refunds, partial refunds or choice of account credit awarded for early dismissals or departures of service and/or for later than scheduled/intended start times or dates of service (later than initially scheduled and agreed upon), including but not limited to: Client returning home and picking up pet earlier than scheduled and/or starting reservation later than scheduled. Client shall pay for the service dates scheduled and Client is responsible for the confirmed service dates that were officially booked and held for the Client. As Maggie's Doggie Care has turned away other business opportunities. Maggie's Doggie Care offers one circumstance/criteria for refund eligibility. Client must submit total amount at the time of booking (100% in a single transaction at the time of booking instead of submitting only a nonrefundable minimum booking deposit), with the time of booking being prior to the general policy due date (2 weeks/14 calendar days prior to scheduled/intended start date of service) and the Client must meet the criteria of a full 7 calendar days notice of cancellation prior to the scheduled/intended start date of service (the required 7 calendar days cancellation notice does not include the day of notification) for 100% refund and/or choice of account credit (Client's preference). This is the only circumstance, booking option and criteria available or offered for refund eligibility. No refunds, partial refunds or choice of account credit will be awarded to Clients, who are initially eligible for full refund or choice of account credit (100%), who fail to provide the full 7 calendar days cancellation notice and/or provide less than seven calendar days cancellation notice. Client will be awarded any refund, partial refund or choice of account credit with less than seven calendar days cancellation notice (for those eligible who chose the refund eligibility policy booking option at time of booking and failed to meet the refund eligibility policy criteria detailed above). Refunds will be processed within 7-10 business days from time of request and notification of cancellation, if not sooner or same day. Refunds will be submitted via the payment method in which it was initially submitted or shall be sent via Zelle, Venmo and/or PayPal. Payments submitted by the Client that have a service processing fee deducted from the payment to Maggie McSpadden, will be refunded through the formal refund process of the service processor or third party that was utilized to submit the payment. This applies to PayPal payments submitted as "goods and services" via PayPal, online invoices and/or online credit or debit card  payments. PayPal formal refund process may take 7-10 business days per PayPal's refund policy. An additional 7-10 business days to Maggie's Doggie Care refund policy. Account credit awarded is valid until used an does not expire. Excluding any promotions or discounts. I, the Client, agree to the payment terms and policies detailed above. I agree to the payment terms, as well as those outlined on the Maggie's Doggie Care website. Client has reviewed the agreement and the website for details on payment terms, cancellation and refund policies. Maggie's Doggie Care reserves the right to change these terms, policies and booking procedures without prior notice. Client is responsible for regularly reviewing the agreements and policies outlined on the Maggie's Doggie Care website and agreements. Client agrees that the pet(s) shall not leave the location of 22 Herbert Avenue, Spotswood, NJ 08884 until all charges are paid in full to Maggie McSpadden.

  • 10. HOLD HARMLESS AND WAIVER OF LIABILITY. Client agrees to release, indemnify, and hold harmless Maggie McSpadden from any and all manner of damages, claims, losses, injuries, illnesses, liabilities, costs or expenses, including reasonable attorney’s fees and related costs, arising out of or related to Maggie McSpadden’s services, except which may arise from the gross negligence or intentional and willful misconduct of Maggie McSpadden, including, without limitation, (i) any inaccuracy in any statement made by yourself or information provided by you to Maggie McSpadden (ii) your dog, including but not limited to destruction of property, dog bites, injury, illness, contraction of fleas, ticks, mites, etc. and transmission of disease, and (iii) any action by yourself which is in breach of the terms and conditions of this agreement.

  • 11. PERSONAL PROPERTY AND ITEMS TO PACK FOR BOARDING STAY. Maggie's Doggie Care/Maggie McSpadden will not be held accountable, liable or responsible for damages to Client's personal property and/or possessions that are beyond her control. Clients should not pack or bring any item that is valuable, irreplacable and/or sentimental. Clients should not pack and bring any item that they would be upset to not receive back in terms of personal property, possessions and belongings. GPS tracking devices, GPS tracking collars, smart dog collars, pet activity trackers and/or any other equivalent are not permitted due to the value of the items. Designer dog collars, harnesses, leashes or clothing are not permitted. Refrain from bringing valuable items and/or products entirely, especially if they exceed a value greater than that of $20.00 (USD). Maggie's Doggie Care makes no guarantees that all the items the Client brought and packed will be returned back to the Client at pick up, due to the unpredictable nature of pets. Items may become damaged, destroyed, chewed, broken and/or soiled. Maggie's Doggie Care/Maggie McSpadden is not financially liable in the event of lost or damaged personal belongings, including but not limited to: client's personal pet ID tag, rabies ID tag and/or license tag, collars, harnesses, leashes, shirts/garments, blankets, towels, bowls, bowl stands, crates, dog toys, storage containers or jars of any kind, perishable pet items such as dog food or treats and any other item that is brought by the client for service, etc. Clients should only pack and bring the pet's food, treats (highly recommended especially if there are any dietary restrictions or stomach sensitivities) and one comfort item from home that smells like home or has the scent of the owner, to help relieve any separation anxiety. This comfort item is highly recommended and it will help to reduce any separation anxiety, especially in first time boarders and dogs that have never spent a night away from owner and home. A lightly worn t-shirt, towel, thin blanket or a favorite toy are all great choices for the comfort item. Client should pack pet's food in a container with scoop or pack food in individual ziplock bags by per feeding or per day. Client should pack extra food in case of any travel delay and/or spillage. Please do not over pack and please do not bring any dog beds, dog bowls, dog bowl stands and/or more than one toy. Maggie's Doggie Care will provide and supply all these items for Client's pet(s) throughout the stay. Maggie's Doggie Care utilizes Frisco elevated pet cots for dog beds, as they are the most practical and sanitary dog bed available. These are private assigned dog beds and are cleaned, scrubbed and washed after each pet's use. Maggie's Doggie Care also utilizes Costco Kirkland large circular plush dog beds in addition. These have a heavy duty trash/garage bag layer surrounding the entire dog bed, underneath the top outter most liner to make the dog bed waterproof/accident proof and this helps to protect the dog bed's inner contents from becoming soiled. The outter most top layer and liner is machine washed frequently in between use. Canine clients' private individual water bowls and communal indoor/outdoor water bowls are washed and cleaned with each fresh water refill. Canine client's private individual dog food bowls are also washed and cleaned after each feeding. The communal PetSafe Big Dog Drinkwell pet water fountain is cleaned frequently on an as needed basis with a brand new charcoal filter used after each cleaning and refill. Canine clients who are a potential risk for foreign body ingestion must notify Maggie's Doggie Care and should not pack or bring any dog toys or items that could be ingested. Clients are responsible and liable for Client's pet(s) actions and acts of behavior that cause any damages to Maggie's Doggie Care/Maggie McSpadden's personal property, possessions, the residence and/or the property. Client shall compensate Maggie's Doggie Care/Maggie McSpadden for any damages and repairs to residence and property. Client shall compensate Maggie's Doggie Care/Maggie McSpadden for any losses of personal property or possessions. Client agrees to the policies, terms and conditions above.

     

  • 12. MEDICATIONS. The Client is responsible to provide Maggie's Doggie Care/Maggie McSpadden with detailed instructions on any and all medications and inform Maggie McSpadden of any administration instructions in the "Pet Care Details & Information" section above on the agreement. Client will prepare and organize all oral medications (tablets & capsules) that are to be administered throughout the reservation prior to start of service, including any vitamins or supplements, into generic Monday-Sunday weekly pill schedule container(s) in advance (as well as by day & evening if applicable). Each pill schedule container is required to be marked with the specific pet's name and should be easily identifiable (and should be marked "day" and/or "evening" when applicable for any "twice daily"/two times a day medications). Along with an in-person demonstration, mock demonstration and/or general overview at the appointment time for drop off prior to start of service. Maggie's Doggie Care/Maggie McSpadden will administer medications as prescribed and instructed. Maggie McSpadden will not honor any instructions listed outside of the agreement. Maggie's Doggie Care/Maggie McSpadden will attempt to administer medications as prescribed to uncooperative pets. However, if a pet(s) refuses to cooperate, becomes violent and/or aggressive, Maggie's Doggie Care/Maggie McSpadden shall not be held liable for any consequences resulting from missed medications, incorrect dosage and/or incorrect administration instructions by Client that may arise when caring for Client's pet(s). If a failure to administer any medication arises due to the above, Maggie's Doggie Care/Maggie McSpadden will contact and inform Client immediately for consultation and instruction on how to proceed. If Client gives Maggie McSpadden authorized permission to attempt alternative medication administration methods at her own discretion, when necessary or required, please check the box below to authorize and permit. This will help to prevent missed medications. Maggie McSpadden is authorized to attempt alternative medication administration methods at her sole discretion, that include but are not limited to: physically administering to Client's pet(s), concealing medication in pet treat pill pocket(s), peanut butter, wet/soft pet food, meat, cheese, cottage cheese, yogurt and/or lunch meat (that is appropriate for pet regarding any allergies and/or dietary restrictions). As well as inserting medication concealed into the pet's food/food bowl and securing pet to private secure room/area/living space/crate, when there are multiple pets and canine clients in Maggie McSpadden's care. This may be for an extended period of time if needed. This is to prevent other pets and canine clients from ingesting/accessing the medication and any of the above alternative methods used/attempted.

  • 13. PHOTOS, VIDEOS AND ADVERTISING. During service and the booking duration, Clients permit that Maggie's Doggie Care/Maggie McSpadden may take images, photos, pictures, videos and may create graphics for the Client and for her own commercial use. Client update reports, dubbed "Pawrent Pupdates", may be sent to the Client as a courtesy but is not a service contract or policy requirement. The purpose of the report update is to help give the Client peace of mind and to ease any stress, nerves, anxieties and/or worries that the Client may have or experience while the Client is traveling, away from their pet(s) and home. The main purpose of the update report is to communicate to the Client the status of the pet(s), how the pet(s) are doing, how the service is going overall in general, to notify/inform/consult the Client of any issues, incidents and/or noteworthy information that should be relayed. For new Clients, Maggie's Doggie Care will typically send a minimum of one (1) image/photo/picture (of all pets or of each pet) and a text message update report to the Client once per day/daily for the first week of the boarding or doggie day care reservation. Text message updates can also be requested after the completion and/or at the conclusion of each scheduled dog walk and/or pet care home visit service provided and performed. If Client is traveling internationally and is out of the country (USA), Client can request that the daily update reports be sent by/via e-mail and/or through the "WhatsApp" app, in the event of poor or delayed internet, data, service and/or WiFi connectivity, etc. Maggie's Doggie Care only provides Client update reports through text message. Maggie's Doggie Care does not provide Facetime, video calling and/or conference updates to the Client. Maggie's Doggie Care will call Clients for any emergencies and/or if there is an immediate need to contact the Client. The Client may check in on the Client's pet(s) and reach out to Maggie's Doggie Care/Maggie McSpadden via text message at any time during "office hours" of 7:00AM-10:00PM daily. Maggie's Doggie Care/Maggie McSpadden will typically take a break/time off from Client communications and will not send Client update reports on Sundays and/or holidays for doggie day care and boarding services. Client can always operate under the assumption and concept that "no news is good news". Maggie's Doggie Care/Maggie McSpadden will always contact the Client immediately in the event of an emergency, incident, issue and illness, etc. Maggie's Doggie Care/Maggie McSpadden is authorized to post any images, pictures, photos, videos and/or graphics on online and on any social media platforms, websites, online networks and/or apps for Maggie's Doggie Care's followers, viewers and/or the general public. Including any images, pictures, photos, videos and/or graphics that the Client is unaware of and that were not directly sent to Client. Client grants permission and authorizes Maggie's Doggie Care/Maggie McSpadden to use for any lawful purpose the name, image, likeness, appearance, acts of behavior and performances of Client's pet(s). The images, pictures, videos and graphics taken and/or created are the property of Maggie McSpadden and will not contain any confidential information. The Client receives the benefit of pet care in exchange for using the pet’s images, pictures and/or videos. This benefit is sufficient enough for the Client to release their rights to Maggie's Doggie Care/Maggie McSpadden regarding the images, pictures, videos and/or graphics of the client’s pet(s). Client grants Maggie McSpadden an irrevocable, perpetual, non-exclusive worldwide license to use, copy, publicly display, produce, transmit, broadcast, in connection with the images, pictures, photos, videos and graphics of your pet(s), and to sublicense these rights to third parties. Client is permitted to use, display and/or post the images, pictures, videos and graphics by/from Maggie's Doggie Care/Maggie McSpadden of the Client's pet(s) for any personal and non-commercial use. If the images, pictures, videos and/or graphics do not contain any identifying watermark, logo, stamp and/or reference to Maggie's Doggie Care, that identifies Maggie's Doggie Care as the original distributor and/or origin of the media, Client is requested to reference, link and/or tag Maggie's Doggie Care as a courtesy for public marketing and advertising of Maggie's Doggie Care to any public audience.

  • 14. PET ABANDONMENT AND DEATH. Owner agrees that in the event that a pet is unclaimed for ten (10) days beyond its scheduled discharge date is considered abandoned and will become the property of Maggie McSpadden. Maggie McSpadden will report and notify the Client's actions to the authorities after this time. Animal Control will seize the pet(s). Every effort will be made to contact Owner if abandonment becomes an issue. If for any reason the pet is not going to be retrieved, collected and picked up on the scheduled dismissal/departure date, Owner shall contact Maggie McSpadden to make arrangements to extend the animal's stay and will pay the additional charges based upon the aforesaid calendar day daily boarding rate. Payment for additional charges and/or services, including but not limited to extended dog boarding service reservations and stays, will be submitted prior to the start of the extended service and payment will be submitted immediately after confirmation and agreement from Maggie McSpadden to extend stay and/or perform any additional service. For senior and elderly canine clients, Maggie's Doggie Care requires the Client to complete and submit an additional form in the event of pet death and passing due to old age, natural causes and/or pre existing or underlying health and medical conditions. This form will be a mandatory requirement for any senior pet nearing this time of its life. The form will cover the arrangements to be made and/or performed in the event of the Client's pet passing while it is in the care, custody and control of Maggie McSpadden, specifically regarding the death of the Client's pet related to old age, natural causes and/or pre existing or underlying health or medical conditions. The Client shall collect or make arrangements to collect the deceased pet within 12 hours from the time of notification to the Client of the pet's passing. Due to the natural decomposition process and for general health and safety reasons. If the Client cannot collect the deceased pet or make alternative arrangements for the deceased pet to be collected by a third party or emergency contact(s) prior to the 12 hour deadline, Maggie McSpadden shall transport the deceased pet to the Client's veterinarian (or the closest veterinary clinic in proximity, that is currently open and available) for necropsy and/or cremation of the deceased pet's remains. If the Client wishes to have a necropsy (post-mortem examination animal autopsy) completed, the Client must inform Maggie McSpadden of this request. The Client is responsible and agrees to make any payment directly to the the veterinary clinic for any cremation and/or necropsy (post mortem examination) services requested by the Client that are performed and provided by the veterinary clinic. Maggie's Doggie Care may store the deceased pet's remains at her discretion, in the most sanitary way possible. Whether this be in a freezer to slow down the natural decomposition process and to prevent unpleasant odors or whether this be outdoors in a closed and sealed storage solution  (if there is limited freezer space or if the pet is too large in size or unable to fit due to rigor mortis). The deceased pet's remains will be handled with respect, love and care. The deceased pet's remains will be wrapped in a towel and then will be bagged in a generic plastic trash bag when applicable for those Client's who wish to bury their deceased pet at their discretion. If stored outdoors, the deceased pet's remains will be protected as much as possible and will be put into a closed and secure storage solution container to deter and prevent exposure to insects, wildlife and nature in general. Maggie's Doggie Care/Maggie McSpadden is not liable or responsible if the deceased pet's remains are tampered with, destroyed and/or disformed due to exposure to insects, wildlife and/or natural causes in general while stored outdoors. Maggie McSpadden will always offer to handle and transport deceased pet to a veterinary clinic for cremation services and/or necropsy examination when requested by the Owner(s), immediate family members and/or the Client's emergency contacts. Client is aware that only Garden State Veterinary Services in aisle in, NJ and Red Bank Veterinary Hospital (24 hour emergency veterinary hospital) in Tinton Falls/Red Bank, NJ provide necropsy examination services and both send out remains to the State of NJ lab to be preformed. Red Bank Veterinary Hospital charges a fee of $400 for necropsy examination and charges a fee of $150 for group cremation or $300 for individual solo cremation services. South River Veterinary Clinic also provides cremation services in addition as well as most veterinary clinics. Maggie's Doggie Care/Maggie McSpadden is permitted to take a ink paw print from the deceased pet. This is done as a courtesy for the Client and is gifted to the Client as a pet memorial and sentimental keepsake to honor the deceased pet's memory. It is general practice for Maggie's Doggie Care to gift bereavement, grievance and sympathy gifts to Clients who experience the loss of a pet in general. Client agrees to the policies, terms and conditions above.

  • 15. FORCE MAJEURE. Neither Client/Owner nor Maggie's Doggie Care/Maggie McSpadden shall be responsible for failure or delay in performing its duties under this Agreement if such failure or delay is due to death, tornados, thunderstorms, fire, floods, drought, riot, war or other acts of nature. Owner agrees that COVID-19 pandemic related cancellations are subject to general policies, terms and conditions and will not receive a policy pardon of refund or account credit. Client is aware of the circumstances and risks of cancellation involved prior to booking related to the COVID-19 pandemic.
    Maggie's Doggie Care/Maggie McSpadden strives to provide our Clients with clean, sanitary and safe environments. The Client must notify Maggie's Doggie Care/Maggie McSpadden immediately of any signs of injury and/or illness prior to any service. Maggie's Doggie Care reserves the right to cancel and terminate service related to risk of exposure to infectious and contagious illnesses.

  • 16. GOVERNING LAW. This Agreement shall be governed by, construed and enforced under and in accordance with the laws of the State of New Jersey and Middlesex County. Each party consents to the exclusive personal jurisdiction of the state and federal courts of the State of New Jersey. Client/Owner and Maggie McSpadden must negotiate and mediate in good faith prior to either party filing a cause of action. Client/Owner and Maggie McSpadden shall have one calendar month (30 calendar days) from the end date of the last completed pet care service to negotiate, compromise and/or resolve any matter prior to either party filing a cause of action and/or civil dispute, with the exception of disputes related and/or deriving from payment or compensation made, due or owed to Maggie McSpadden/Maggie's Doggie Care for services rendered and completed. The Client states that they have read this contract and agreement in its entirety. Client understands, accepts and agrees to these policies, terms and condition.

  • 17. ENTIRE AGREEMENT. This agreement and any addendums attached, constitutes the entire agreement between the parties. All terms and conditions of this agreement shall be binding on the heirs, agents and assigns of Client/Owner and Maggie's Doggie Care/Maggie McSpadden. This agreement is binding and will be set forth for all future pet care service reservations and bookings here on and after. I, the Client/Pet Owner, agree to the agreement, policies, terms and conditions applying to all past, present and future pet care service.

    The Client has freely and voluntarily signed this contract/agreement of their own free will. The Client agrees that their electronic signature appearing on their contract/agreement is same as their handwritten signature to validity, enforceability and admissibility.

  • CLIENT/PET OWNER ACKNOWLEDGES AND AGREES TO THE ABOVE AGREEMENT IN ITS ENTIRETY:

     

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