The warranty process will be as follows:

1. Any button/zipper/stitching that can be easily fixed in-store or by a local tailor - replacement part will be sent for either staff repair or we will pay for a local tailor to fix the item
2. For warranty claims or defects in the item - replacement items will be sent to the dealership as the first step
3. If stock is unavailable for replacement - the dealership will be issued an RA# and credit to your account with Gamma will be processed
4. Any additional requests or consumer requests will be reviewed on a case by case basis to come up with a reasonable solution for you and your customer.

We are always here to work with you and help provide the best service possible.  The more detail you can provide in the description and photos, the easier it will be for us to help resolve the issue. 

Thanks,

Customer Service