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Customer Feedback
Thank you for staying with us, we would love to hear more about your experience 😊
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English (US)
Malay
1
Terms and Conditions
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Habib Group and its holding company, associates, subsidiaries or related companies (“Habib”) respect and are committed to the protection of your personal information and your privacy complying with provisions stipulated by the Personal Data Protection Act 2010. For further details, kindly read the contents of our Privacy and Personal Data Protection Policy which can be accessed at
https://www.habibjewels.com/pdpa
Habib Group dan syarikat induknya, syarikat bersekutu, anak syarikat atau syarikat berkaitan (“Habib”) menghormati dan berkomitmen untuk melindungi maklumat peribadi anda dan privasi anda mematuhi peruntukan yang ditetapkan oleh Akta Perlindungan Data Peribadi 2010. Untuk keterangan lebih lanjut, sila baca kandungan Dasar Privasi dan Perlindungan Data Peribadi kami yang boleh diakses di
https://www.habibjewels.com/pdpa
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2
Details
Full Name
Mobile Number
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Male
Female
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Male
Female
Gender
Email
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3
What was the purpose of your stay?
Business
Leisure
Other
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4
How do you know about us?
You may choose more than one choice
Official website
Agoda
Booking.com
Trip Advisor
Family / friends
Jewels Hotel Facebook
Jewels Hotel Instagram
Others
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Others : Please specify
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6
How did you make a reservation with us?
Official website
Using app
Online portal
On the spot
Company reserved
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7
How long did you have to wait for the check-in?
😢- More than 60 mins ☹️- 30-60 mins 😐- 15-30 mins 😀- Up to 15 mins 😍- Didn't wait at all
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8
How easy and smooth was your check-in process?
😢- Not smooth at all ☹️- Not smooth 😐- Okay, but can be improve 😀- Smooth 😍- Very smooth
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9
How will you rate the following?
Hospitality
Room Condition
Food & Beverages
Cleanliness
Price
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Hospitality
Room Condition
Food & Beverages
Cleanliness
Price
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10
Overall, how satisfied are you with your stay?
1
2
3
4
5
Really not satisfied
Really satisfied
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11
How likely are you to recommend Jewels Hotel to your family and friends?
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(1 being extremely unlikely and 10 extremely likely)
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12
Please share your comments, suggestions and grievances here.
(Or any ideas / special requests for us to improve are welcome too!)
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