We Have a NEW Booking Form

We Have a NEW Booking Form
Sorry for the inconvenience, but this QR is taking you to our old booking form.

Click Here to go to NEW Booking Form
The SAC is part of Newcastle University Students' Union (NUSU) but it has its own Privacy Policy and Service Standards. These cover how we deal with data and communicate with you in more detail. NUSU SAC also falls within the wider NUSU Privacy Policy.
The Student Advice Centre Advisers are sometimes assessed as part of their ongoing training and development. Please indicate if you are happy to have your appointment observed.*

YesNo
By completing this form:
I acknowledge that the SAC’s lawful basis for taking personal data / special categories of personal data and information containing the same, is for the legitimate interest of verifying my right to use the service and in order to deliver advice to assist with my case(s). I consent to the processing of special category data (marked optional) for use in the provision of the service and for statistical analysis, this includes Nationality and health issues/disability.*

Yes
I acknowledge and accept in the event of a claim or complaint about the service that my data and details may need to be shared with internal/external third parties in order for a response to be provided.*

Yes
I acknowledge that I am required to complete this form to access the service and that my personal data / special categories of personal data, along with all case information whether written, digital, audio, visual or other format is controlled and processed by NUSU. I also agree NUSU SAC can decide how to store and process data securely which may be subject to change.*

Yes
I acknowledge that my client/case file being held and processed on secure servers. I acknowledge that I can request the provider's details in order to review their privacy policy.*

Yes
I acknowledge that if I present as a group all communication will be sent to the group.*

Yes
I consent to NUSU SAC to use any success on my case for service promotion purposes.*

YesNo
Have you had an appointment with the Student Advice Centre before?*

YesNo
Have you received advice on this issue from an external advice agency such as Shelter or Citizens Advice?*

YesNo
In what capacity / what advice did you receive?*

0/30
Advice needed on*

AcademicHousingFinanceConsumerPersonalEmployment
Details of issue*

please tell us what you're needing advice on. You can go into further detail in the appointment. If you are under 18 please flag this to us here0/30
Which adviser have you been in contact with?

AlexiaEmilyJillRuthnot sure/have not spoken to anyone yet
About you
Student / Applicant Number*
Not the B-number. Your student number will probably begin with the first two numbers of the year you started, for example 2020 = 20xxxxx
Date of birth*

DayMonthYear
Date
Name*

First NameLast Name
Gender you identify with
Pronouns*
e.g. they / them
Nationality
Do you have care responsibilities?

ChildrenDependentNot applicable
University Email*
example@newcastle.ac.uk
Other email
University email accounts are closed when studies are finished, if you're near the end of your studies it may be a good idea to provide another email.
Mobile Number*
The SAC only have access to phones when in the office (not during Working from Home periods).
Can we leave a message?*

yesno
Preferred contact method post appointment*
The SAC only have access to phones when in the office (not during Working from Home periods).
Address query is concerning *

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Academic Information

we're independent from the University so do not have any of this information yet. We use this information to monitor the types of students we see, as well as to provide academic advice.
Course*

Degree Type (e.g. BA, PhD, MA)Course subject (e.g. Mechanical Engineering)
Year *
Length of Course*
Campus*
Mode of Study (non-Covid year)*
Faculty*
School / Department
For example, History, Classics and Archaeology; Mathematics, Statistics and Physics; Chemical Engineering
Academic Status*
Tuition Fee Status*
Tuition Fee Status if Home*
Student Finance advice varies depending on the country
Residency Status (usual place of residence outside of studies)*
Your appointment

There is a limited availability of face to face appointments. If you wish to book a face to face appointment, you might experience longer waiting times subject to the adviser's availability. If you wish to have an earlier appointment, please consider booking in for an online appointment.
How would you like your appointment?*

Microsoft Teams Audio/Video CallFace to Face AppointmentMicrosoft Teams Chat
Other Newcastle students involved (e.g. flatmates, other group booking members)*
The SAC on occasion is faced with a conflict of interest e.g. whereby the advisers know the student personally or two or more students contact us with regards to the same issue but they are in dispute. We will consider each case in its own right but our responsibility will lie with the first presenting client. We may not be able to explain to you why we cannot see you for confidentiality reasons. We accept this may be difficult to understand but we have to maintain a professional and balanced service. Otherwise we will try to provide you with details of a referral agency that can help you.
File upload (for example, Tenancy Agreement/Appeal Draft)

Tenancy Agreements are required for the advisor to provide accurate advice.
Cancelof
Landlord name*
Letting agent name*
Tenancy Deposit Scheme
if known
CONTRACT REVIEWS -- NUSU does not accept any responsibility for the choices you make with regards to housing, signing of contracts or any other legal documents. The Student Advice Centre will review your contract as the staff are experienced in reading housing documents but they are not legally trained or qualified. If you have concerns about your contract or do not understand any part of it, you should seek professional Legal Advice. NUSU is not commenting on the suitability or standards of the property you choose.The Student Advice Centre Review service is not intended as a suitable substitute for you reading the contract yourself.

YesNot applicable (not a contract review)
If you're wanting to book in as a group (up to 3), all students will need to complete this form. If you provide their name here (and they do the same on theirs) you can be booked in together.
This is mostly for housing (while some advice topics may be suitable for groups this is up to the SAC).
How did you find out about the SAC?*
Please specify*
Disability / Health (optional)
Accessibility Requirements (optional)
For example, wheelchair access / sign language appointments /
This form will be sent to the SAC's administrative support who will respond within 48 working hours, if not sooner.

We will only retain this form for a maximum of 2 months. If you do not respond you will need to submit a new form if you wish to book in.

If you do book in the data from this form will be uploaded to AdvicePro.
Should be Empty:

We Have a NEW Booking Form

About you

Academic Information

Your appointment