Infinity Member Backdate Hold Request
On March 16, our physical studio doors were required to close due to the Covid-19 Pandemic. Immediately at that time we connected with our community via email, social media and website updates. Many members connected, donated, kept membership active to help us get to the other side of these uncertain times, we thank you. We understand that it was a busy time and your need to make membership changes may have been overlooked and as a result ran active during this time. In order to be as transparent as we can, our studio was open - virtually + outdoors during this time. Scheduled were designed based on active memberships. Procedures needed to take place for everyone equally. If you failed to address your active membership at that time, you can still do so until August 31, 2020 only.
Special Covid-19 Exceptions:
Thank you for understanding that our studio is open, operating in a temporary new way, virtually with live stream classes. http://yogasamatva.com/schedule/live-stream/ Many small businesses have found it necessary to look for new avenues to offer their services to ensure they sustain until brick + mortar locations can reopen. Memberships, simply put, are the main source of revenue for the studio. You can request your hold extend until our doors open - leaving the end date to be determined. This request option is below in the form.
Full Name
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First Name
Last Name
E-mail
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Phone Number
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Area Code
Phone Number
Backdate my hold
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Please Select
1 Month
2 Months
3 Months
Why is there a fee, you were not open?
While the receipt of offerings looks different during this time, we were still open + working (even more in some ways) and sharing yoga with you, our community. Since the studio was operating Virtually effective April 15 with up to 5-6+ classes a day, we are observing membership terms. We understand online practice isn't for everyone, and in those cases, holds can be requested. We offered it free for the 1 month - by request only - while we change our business over. if you have not done this yet, please visit: http://yogasamatva.com/events-programs/covid-19/
I agree to the $25 suspension fee. (One time: 2 Months = $25, 4 Months = $25)
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Yes, process my card on file.
You can see your contract at anytime by signing into your MindBody account. Once you have signed in, click on "Info" and "Account" to see your contract.
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Yes, I understand.
This purpose of this form is to backdate a hold for a previous period of time. My membership will be in active status moving forward. All payments made during my backdate requested period will NOT be refunded instead will be applied to your studio profile as a credit and for future membership payments.
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Yes, I understand.
I acknowledge and agree to all the above terms and conditions.
Submit
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