Losing your pet is stressful - both for you and your pet.
If you believe your pet is at our shelter, please walk through the kennels at our shelter frequently to assure your pet is not at ACS. Don’t walk through the shelter just once; it is recommended you walk through at least every other day.
If your pet is licensed or microchipped with correct contact information; we will attempt to contact you so you can be reunited with your pet. It is vitally important any phone numbers connected to your pet’s license or microchip are on file and up to date.
Please complete the information below in full so that we may assist in comparing the pet in our care with your missing pet.
Please understand that our staff may not be able to visibly compare pictures of your pet with pets in the shelter. The owner is the best identifier of the pet. Please complete the information below so that we may send it out to our staff.
Do not wait for a response from San Antonio Animal Care Services if you beieve your pet is at our shelter. Go to the shetler as soon as possible as pets are only held for 3 - 5 days.
Animal Care Services has made historic strides as our community progresses towards becoming more humane. You can be a part of the solution by promoting responsible pet ownership, choosing to adopt (and not shop), as well as reducing the roaming animal population by ensuring pets are sterilized and properly contained on your property.
This means that they may not be available by the time you can come meet them, so we encourage you to schedule an appointment to interact as soon as possible.
Please make sure to review the information in the drop down fields below. This information will also be sent to the email address you provided at the beginning of this form.
Most pets are not ready to go home the same day, so plan on returning to the shelter for pick up. If your pet is ready to go home the same day, you will be expected to take them home once payment is made on the same day.
If your pet is not ready, we will provide you with a pick-up date at the time of adoption. A pick-up time will be given to you by telephone on the date your pet is ready to go.
We also highly encourage you to bring your current pets and (with caution) any small children who live in the home to meet the pup, to make sure everyone will get along! If bringing your personal pet, please make sure to bring another adult with you to assist in holding your personal pet.
PLEASE NOTE: If you want to bring your current pet to meet their potential new roommate, your pet must be current on the following vaccines:
We have unvaccinated stray's that enter our shelter daily, so if your pet is not up to date on their vaccinations, you may be putting them at risk of picking up transmissible diseases. Please bring your most current vet records for verification purposes.
Petharbor is the website that hosts all of the pets who come into our shelter and are available during their stray hold for owners to reclaim or adoption, foster, or rescue.
We have worked closely with Petharbor to provide the most up to date information on the pet you may be interested in and important time lines.
When navigating through Petharbor directly or through the ACS website, the description will tell you important details:
Upon submission of this form, the adoptions team will be notified of your inquiry. Additionally, you will receive this information to the email provided.
Thank you for choosing adoption!
Animal Care Services is one of the top ten largest intake shelters in the country. We have a 90%+ Live Release Rate every month, but it is only because of dedicated caring people in our community, like you!
The number of animals we can save depends entirely on the number of people who open their homes and hearts to foster them.
Upon submission of this form, you will be directed to the foster application - please note the 6-digit ID number of the pet you are interested in for the application. Additionally, your information will be sent to the ACS Rescue-Foster team.
Thank you for fostering!
Upon submission of this form, the ACS Rescue-Foster team will receive your inquiry.
Upon submission of this form, you will be directed to the rescue application. Additionally, your information will be sent to the ACS Rescue-Foster team.
Please describe in the field below how we can assist you. Upon selecting "Submit", our customer service team will be altered of your inquiry.