Return/Exchange Form | Rideoo
Please fill in the form to submit your return/exchange application.
Your order number
Order number can be found in the order confirmation email
Is product new or used?
Please tell us whether you would like to exchange the product or apply for refund?
Upload photos of the product
Please make sure that the image is clear and the product can be seen fully
The product has to be returned by the client to Rideoo Store located on Tallinas street 86, Riga, Latvia, LV-1009.
Please ensure that the product is packed thoroughly to eliminate risk of damage during transportation.
Upon arrival the product will checked on the presence of the damage.
If the damage is not found, the money refund or exchange will processed within 2 working days since the arrival of the product.
If there is damage found or the product is seen to be used, no refund nor exchange will be made.
The return or exchange is not possible:
If the product was madified either by the client or by Rideoo store based on the client's request.
If the product was used.
If the product is in worse condition that bought.
If the application was received by Rideoo later than 14 days from purchase date.
I confirm that I have read policy written above.
Yes, I confirm
Please verify that you are human
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