Fascinations Defects
  • Fascinations Defects

    Please review the Defect Vendor Contact List on the SharePoint for defect policy information on each vendor before submitting. Thank you!
  • Click here to find the Vendor Contact List and to look up the vendor's defect policies before proceeding.


  • THE FOLLOWING VENDORS CURRENTLY GIVE FASCINATIONS A DEFECT ALLOWANCE, WHICH MEANS NO STORE SHOULD REQUEST CREDIT FOR DEFECTIVE ITEMS:

    DOC: DOC JOHNSON

    EVL: EVOLVED (ADAM&EVE, INTRIGUE, ZERO TOLERANCE)

    LITT: LITTLE GENIE

    PD: PIPEDREAM

    ROC: ROCKS OFF

    SATI: SATISFYER

    SE: CALIFORNIA EXOTIC

    TAN: TANTUS

    WE: WOW TECH (WE-VIBE/WOMANIZER/PJUR)

     

  • IF YOU HAVE NOT YET RECEIVED THESE ITEMS INTO YOUR INVENTORY

    Receive products in on your PO like normal, then process as a defect by using PIP to remove the item from inventory under the applicable Shrink Type prior to submitting this JotForm. This process must be followed in accordance to Credit Allowance Policies located on the Defect Vendor Contact List.


  • Instructions:

    For the next portion, please keep these definitions in mind.

    SKU: The Item Code found on the barcode label of the item. Ex. ANE-1904

    Description: The name of the item as it is shown on the barcode label. DO NOT describe what the item looks like, use the actual name of the item exactly as it is on the label.

    Cost (Per Item): The COST of the item, NOT retail price. This is found in IMU under the pricing tab, or in a defect PO.

    Quantity: The number of items that are defective and are being requested for credit.

    Reason for Defect: A clear, concise explanation of what is defective about the item. DO NOT request credit for defects caused by customers and/or employees. Ex. "Deodorant/makeup stains"

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  • XR BRANDS REQUIRES ALL ELLIGIBLE DEFECTS TO BE RETURNED WITHIN 30 DAYS OF SUBMISSION. DO NOT DESTROY THESE ITEMS. STORE UNTIL YOU ARE ISSUED AN RMA AND RETURN LABEL FROM XRBRANDS/PURCHASING.

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