Instructions:
For the next portion, please keep these definitions in mind.
SKU: The Item Code found on the barcode label of the item. Ex. ANE-1904
Description: The name of the item as it is shown on the barcode label. DO NOT describe what the item looks like, use the actual name of the item exactly as it is on the label.
Cost (Per Item): The COST of the item, NOT retail price. This is found in IMU under the pricing tab, or in a defect PO.
Quantity: The number of items that are defective and are being requested for credit.
Reason for Defect: A clear, concise explanation of what is defective about the item. DO NOT request credit for defects caused by customers and/or employees. Ex. "Deodorant/makeup stains"