This is a Contract between Country K9 Pet Resort & Spa (hereinafter called “Facility”) and the pet owner whose signature appears below (hereinafter called “Owner”). This contract applies to all visits by your pet(s) to Country K9.
The Facility agrees to board and care for the Owner’s pet during its stay at the facility. The Facility shall provide food, water, exercise and shelter adequate for the animal depending upon age, size, species and weight.
Owner specifically represents that he or she is the sole owner of the pet(s), free and clear of all liens and encumbrances.
Owner represents that the pet(s) has not been exposed to Rabies, Parvovirus, Feline or Canine Distemper or Canine Cough viruses within a 30 day period prior to check-in.
Owner agrees to disclose to the Facility all known medical conditions and/or behavior problems, which may affect pet’s care prior to check in. Owner shall inform the Facility of any changes in pet’s condition and behavior at or prior to check in for all subsequent boarding stays.
Owner understands that if they have a human aggressive dog that requires medication, we can only administer the medication as long as it can be added and will be consumed by the dog with its food.
Owner understands that if their pets requires ear/eye medication and will not cooperate, we will not force administration of the medication for the safety of their pet and our employees.
Owner understands the lobby hours (summer, winter and holiday) for drop-offs/pickups and that pet(s) can only be picked up outside of these hours by making arraignments ahead of time.
Owner understands that a boarding charge is made for the day the pet(s) is brought in regardless of the time.
Owner understands that there is no charge for the day the pet leaves if it is picked up before 1:00 pm Monday – Friday, Noon on Saturday’s and 11:00am on Sunday’s from April 1 – November 30. There is no check-out time during Winter hours: December 1 – March 31. There is also no check-out time if your pet is bathed the day of departure. Any special arrangements made for afterhours drop offs/pick-ups are by appointment only; a set time.
Owner will provide written confirmation from Owner’s veterinarian that the following vaccinations are current: 1) Dogs – Rabies, DHLPP, Bordetella; 2) Cats – Rabies FVRCP, Feline Leukemia or negative Feline Leukemia test.
Owner understands that by leaving my pet at the Facility or any other boarding facility, there is a risk that my pet can contract kennel cough, upper respiratory illness, other viruses, nicks, cuts and scrapes during his/her stay with us. We take very special care in maintaining a high level of cleanliness and safety with our staff but please know that NO vaccine is 100% effective and there are many different kinds of upper respiratory illnesses. We cannot guarantee that your pet(s) will not pick something up while they are at the Facility, any more than the school your child goes to, the office you work in, or the restaurant you eat at.
Owner agrees to pay the Facility’s standard charges for the services provided. All charges are due and payable before the pet is removed from the facility. Charges are subject to change.
Owner understands that there is a $25.00 deposit per pet to hold and guarantee boarding reservations which will be credited to your invoice at check-in.
Owner understands that cancellation is required by 3:00pm 2 days prior non-holiday reservations and by 3:00pm 3 days prior to holiday reservations (New Year’s, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas). Failure to cancel your reservation per our policy or being a “no show” will result in the forfeiture of your deposit.
A medicated flea bath will be required if a pet comes in showing any signs of tick or flea infestation and Owner authorizes the Facility to provide the bath at the Owner’s expense.
The Facility is not responsible for loss or damage to any personal items belonging to your pet. Do not bring toys, blankets, beds, etc. that are valuable or irreplaceable.