CREDIT CARD AUTHORIZATION
I hereby confirm and understand that Caille Blanc Villa & Hotel (hereinafter “CBVH”) accepts only credit card payments for the booking of its suites and any other purchases on the property. I hereby confirm that I have read CBVH’s cancellation and booking policies as posted at its website (http://cailleblancvilla.com/cancellation-policy/) and have authorized the use of my credit card on file or any subsequent credit card provided in the fulfilment of the booking and further purchases. I understand that any question to the charges submitted by CBVH must be made within 24 hours of the completion of the charges for review with the management of CBVH.
CBVH CELL PHONE
During your stay CBVH will supply you with a local cell phone to be used when you are off property to contact our manager or taxi team (these numbers are pre-programmed into the phone). You cannot make any other local calls or long distance calls with this phone. You are responsible for ensuring that the phone remains in good condition during your stay (keep away from sand water etc.). If you leave the property permanently with the phone or damage the phone you will be assessed a fee of $150US.
AGREEMENT, WAIVER AND RELEASE REGARDING COVID-19
I understand that there are many unknowns related to the COVID-19 virus, including but not limited to its methods of transmission, presentation of symptoms, and duration. I further understand and acknowledge the inherent risks associated with COVID-19 and are agreeing to stay at the hotel property operated by CBVH (the “Hotel”) recognizing and assuming these risks. I release, hold harmless and covenant not to sue CBVH, the property owner of the Hotel, the Hotel operator and their past or present predecessors, successors, affiliates, parents, subsidiaries, related entities, directors, assigns, officers, agents, attorneys, managers, employees, former employees, members and servants, or other individuals in any way related to the Hotel (the “Releasees”) for all actions, causes of action, claims or damages, damages at law or in equity of whatever kind related directly or indirectly to the transmission or spread of COVID-19 or any financial damages arising either directly or indirectly from the transmission or spread of COVID-19, including those actions, claims or damages arising out of the acts or failure to act of either the Releasees, any individuals on the premises of the Hotel, or my own acts or failure to act while I am a guest at the hotel and its facilities, except those which are due to the gross negligence of the Releasees.
During the time I, or those I am responsible for, am or are present at the hotel property, I agree to comply with any and all requirements of the Hotel related to COVID-19, including but not limited to compliance with governmental directives and/or orders, use of social distancing and/or masks, immediate disclosure to the Hotel of symptoms and/or knowledge of possible infection, personal hygiene, self-isolating and quarantining and any other orders or directives issued by the Hotel or any agencies or entities of government. I understand that should I have a fever of 100.4 or higher during my stay or have a positive Covid test during my stay, I will be quarantined (in special quarters) and any stay in excess of my original planned stay will be billed at 75% the room rate plus all meals, taxes and gratuities.
Failure to abide by these safety regulations will cause for an immediate expulsion from the property without any refund or remuneration. An inherent risk to exposure exists in any place where people are present.
COVID-19 is an extremely dangerous disease which can lead to severe illness and death. Older adults and those with medical health risks are extremely susceptible. By visiting CBVH, I voluntarily assume all risks related to exposure of Covid-19.
OPERATING AND PRIVACY POLICIES
Caille Blanc Villa & Hotel (“CBVH”) is privately owned and operated. Management reserves the right to refuse service to anyone. We will not be responsible for guest accidents or injury, or for the loss of money, jewelry, or valuables of any kind. We also have the right to enter your room at anytime to perform maintenance or emergency services.
Any damages, stolen items, or broken items occurring during the stay will be at your full financial responsibility, including anyone traveling with me. Any special clean-up resulting in damages caused by me or my guests will be charged to the credit card on file. Charges may need to be applied after my departure as deemed necessary by the Management. Please report all spills and/or damages to the staff promptly.
I acknowledge that CBVH is not responsible for any accidents or injuries occuring during any activities or excursions scheduled through CBVH. Further I acknowledge that any use of the rocky beach below CBVH shall be at my own risk and acknowledge that no lifeguard or staff is on duty to monitor my safety at any time.
While CBVH maybe the perfect place for your commercial or personal photo shoot or commercial or personal video these rights are strictly reserved by CBVH and you shall not be granted such rights without written authorization from the management. As such should any photos or videos appear publically on social media or otherwise promoting a service or for commercial means without our written consent we shall have the right to either remove from platforms or repost and reuse to promote CBVH without any consideration to you.
CBVH takes the issue of safeguarding your privacy seriously. Our Privacy Notice describes what information we collect from hotel guests (referred to as “Guests”) as well as visitors to the CBVH properties, website, mobile App, and through email and social media sites and the way in which CBVH uses this information to better serve your needs. Our privacy policy is posted on our website: http://cailleblancvilla.com/policy/
If you object to the processing of your personal information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations. This could mean that we are unable to perform the actions necessary to achieve the purposes of processing described above (see How do we use our personal information) or that you are unable to make use of the services offered by us. After you have chosen to withdraw your consent CBVH may be able to continue to process your personal information to the extent required or otherwise permitted by law. If at any time you wish to exercise any of these rights, you can do so by emailing sales@stluciaheaven.com
Should any portion of this Agreement be declared unenforceable by a court of competent jurisdiction, the remaining parts shall remain in full force and effect. I irrevocably agree that any dispute arising out of, or in connection with, this Agreement and in particular with reference to this COVID-19 exclusion clause, shall be governed by Saint Lucia law and shall be decided solely and exclusively by the Saint Lucian courts.