New Version - Families Moving Forward Exit Interview

Families Moving Forward

Exit Interview
The purpose of this interview is to help Families Moving Forward understand what is and isn't working well and how to best grow as an organization. This completed interview is also a nessesary step for any exiting family to continue to receive services and support including financial assistance from Families Moving Forward after their move to permanent housing.

Although required in order to confirm that you completed this survey, your name will not be associated with the actual answers. Only Development Staff (Shana & Katy) will have access to that information.

So please, be as honest as possible and as detailed as you'd like (including names) with both the good and the bad in answering the questions below.

Thank You!
Name*

First NameLast Name
Phone Number
Format: (000) 000-0000.
Email
example@example.com
1. What was the reason that you entered Families Moving Forward?*

I was living in another shelter or transitional housing programI was living in the hospital and had no home to return toI was living on the street/sleeping in a vehicleI was living in an overcrowded situation with a friend or relativeI was evicted by a landlordI was forced to leave by the person holding the lease in my home/apartment/living situationI lost my place due to domestic violenceOther
2. What is the reason that you are leaving Families Moving Forward?*

I found an apartment/house for my familyI am going to live with friends or relativesI exceeded the length of stay at FMFOther
3. Tell us about your new living situation*

RentingRenting with financial assistance (Rental Subsidy: RRH, Permanent Supportive Housing, Public Housing, Housing Choice Voucher/Section 8, DHA)Staying with a friend or familyPurchasedOther
4. How long were you sheltered at Families Moving Forward?*
5. How often did you make it to your meeting with your Family Services Coordinator?*

Every TimeOccassionallyNot Very OftenOther
6. How often did your FSC miss your meetings?*

Every TimeOccassionallyNot Very OftenOther
7. Who is your FSC?*
Name of Family Services Coordinator
8. The help I received with getting connected to services outside of Families Moving Forward was:*

1

2

3

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5

1 is Poor, 5 is Excellent
9. The help I received if/when my family needed special accommodations was: (i.e. refrigerator for medication, shower seat, etc.):*

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5

1 is Poor, 5 is Excellent
10. My families experience with volunteers during my stay was:*

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5

1 is Poor, 5 is Excellent
11. The assistance my children received from FMF Staff during my stay was:*

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5

1 is Poor, 5 is Excellent
12. The staff responded to my needs:*

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2

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4

5

1 is Disagree, 5 is Strongly Agree
13. The staff truly cared about and respected me and my family:*

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2

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5

1 is Disagree, 5 is Strongly Agree
14. I gained information or skills that I will use in the future:*

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1 is Disagree, 5 is Strongly Agree
15. The content of the Monday night meeting was helpful to me:*

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5

1 is Disagree, 5 is Strongly Agree
16. The content of the Programming workshops and activities was helpful to me:*

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1 is Disagree, 5 is Strongly Agree
17. I achieved the goals I set for myself and my family:*

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1 is Disagree, 5 is Strongly Agree
18. Volunteers have made a positive impact on my family and I during my stay at FMF:*

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1 is Disagree, 5 is Strongly Agree
19. I always felt welcomed and respected by volunteers at FMF:*

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1 is Disagree, 5 is Strongly Agree
20. My family and I felt safe while staying at FMF:*

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1 is Disagree, 5 is Strongly Agree
21. If you and your family did not feel safe during your stay at FMF please share why:*
22. The TWO things that were MOST helpful to me while living at Families Moving Forward were:*

The one-on-one relationship I had with staffThe other guestsThe group activities/workshopsThe suite/roomThe point system and the storeThe connections I made with other community resourcesThe location of Families Moving ForwardThe rules and guidelines for the programThe staff that were there after hours in case of an emergencyThe staff that were there during the daytime on weekdaysThe facility and upkeep of FMFSafety and Security of FMF: locked doors, alarms, cameras, etc.Playground and PlayroomThe weekly FSC meetingsParticipating in Champions for ChangeFamily Activities and EventsChildren's Services (such as Studies Buddies and Children's Programming)Other
23. What made these things most helpful?*
24. The TWO things that were LEAST helpful to me while living at Families Moving Forward were:*

The one-on-one relationship I had with staffThe other guestsThe group activities/workshopsThe suite/roomThe point system and the storeThe connections I made with other community resourcesThe location of Families Moving ForwardThe rules and guidelines for the programThe staff that were there after hours in case of an emergencyThe staff that were there during the daytime on weekdaysThe facility and upkeep of FMFSafety and Security of FMF: locked doors, alarms, cameras, etc.Playroom and PlaygroundThe weekly FSC meetingsParticipating in Champions for ChangeFamily Activities and EventsChildren's Services (such as Study Buddies and Children's Programming)Other
25. What made these things least helpful?*
26. Did you feel that the intake process and getting acquainted to FMF was was clear and helpful to you and your family?*
27. If you were the boss of Families Moving Forward and you could change how we operate, what would you change?*
28. If you had a friend who was in a similar situation as you were when you came to Families Moving Forward, would you refer her/him/them to the program?*

YesNo
29. What community resources were connected to while you were at Families Moving Forward?*

CEF (financial counseling)Childcare VoucherStep Up ProgramHousing for New HopeSSIDress for SuccessDurham Tech CCNextGennoneOther
30. What services did you or your family take advantage of through Families Moving Forward?*

Workforce Development Meetings/TrainingsFinancial AssistanceBaynes Summer Camp (Camp Phoenix)Art TherapyHoliday SponsorshipA Lotta Love Room MakeoverRenting Smart SeriesCooking with Evening/Weekend StaffnoneOther
31. Do you feel that FMF staff has been respectful and sensitive to your racial, cultural, and gender identities?:*
32. How would you rate your overall experience while at Families Moving Forward?*

1-5 Stars Rating
Is there anything else about your experience at FMF that you would like to share?
Should be Empty: