Don't forget your phone :-)
Just call or text to let us know you are in the parking lot and we will check you in over the phone. You can text our regular clinic number 859-223-5215.
We will let you know when we're on our way out to get your pet. We prefer to exchange the pets in the open air, so just make sure pet is secure on its leash or it its carrier and step out of your car. We'll get them from you in the parking lot. We may wave but not hesitate or talk so exposure is reduced. Make sure you have your mask on.
You will wait in your car for the exam. Please feel free to call or text any time while you are waiting if you need anything.
The doctor will call you to go over the appointment in its entirety, answer any questions, etc.
When you are ready to go, the doctor will transer you to reception to check out. We are only accepting payment over the phone with credit and debit cards.
No cash or checks at this time.
We miss seeing everyone! We know these are difficult and unusual circumstances and it can be hard to not be physically present for the appointment. Email or text is a great way to keep in touch and ask any quesitons that come up after your appointment. Stay safe and healthy everyone!