The Heintzman Leadership Award is presented annually by the Institute for Citizen-Centred Service (ICCS) to an individual who has demonstrated outstanding leadership within the Canadian public sector in promoting citizen-centred service.
Recipients of the award are visionary and innovative leaders who have demonstrated throughout their career outstanding and sustained leadership in not only delivering citizen-centred services, but in truly transforming public services. They have led service improvement initiatives in their own organization, jurisdiction and collaborated with partners across Canada to develop and implement integrated and seamless services for Canadians.
This award is named in honour of Ralph Heintzman, the founding co-chair of the Public Sector Service Delivery Council.