• New Client Information Form

    Thank you for choosing German Village Veterinary Hospital for your pet's needs. Please fill out our new client registration form before your first appointment.
  • Primary Pet Parent

  • Secondary Pet Parent

  • Social Media Permission

  • Referral

  • Payment and Cancellation Policy

  • Our office accepts Visa, Mastercard, Discover, Care Credit, and Cash. We do NOT accept Amex. We accept checks after the first visit and with verification of valid drivers license or other ID at time of payment.

    Additionally, use of Care Credit requires that the card be present every time and that two forms of identification are verified. We appreciate your understanding of our desire to protect your account/identity.

    Full payment is due at the time of service. This includes any charges/fees agreed to by my authorized proxy. Our team is happy to provide any client with a written treatment plan prior to services being rendered.

    We require 24-hour notice of cancelling or changing your appointment. If you give less than 24 hours’notice, we will charge a $51 fee. If you cancel a surgery/dental with less than 3 days’ notice, a non-
    refundable $200 deposit will be required before you can schedule another surgery date.

    Your signature below indicates your agreement with these policies.

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