RMA Request Form

RMA Request Form
The Return of Materials Authorization (RMA) service supports the return and/or replacement of products originally purchased from GST. Your account with GST must be current and in good standing. For more information, please visit https://gstinc.com/rma/.

Upon submission of this form, a Case # will be generated and sent to the provided email address. If the return request is approved, GST will provide an approved RMA #.
Date

MonthDayYear
Date
Customer Info
Account Name*
Your Name*

First NameLast Name
Your Title*
Phone Number*

Area CodePhone Number
Your Email*
example@example.com
Additional Emails
Separate by Comma
Order Info
Customer PO#*
GST Invoice# (If Available)*
Item Info
Items*
Return Information
Return Reason*
Other Reason*
Shipping Method Used
This order was shipped via your company’s courier account. Unfortunately, the courier will not allow GST to make a freight claim against your company’s account #. Therefore, you will have to submit a claim directly with the courier to get reimbursed for any missing or damaged items. Please contact your sales team or RMA team at GST if you have any questions
Return Type Request*
Other Return Type Request*
Product Condition
Is it Sealed?
Original Packaging?
Accessories Included?
Are there markings on original packaging?
Upload Photos

Browse Files
ex. photo of Serial Number #, damage, current condition of item(s) Cancelof
Additional Info
Additional Notes
Upload Photo: Top of Factory-Sealed Package*

Browse Files

Cancelof
Upload Photo: Bottom of Factory-Sealed Package*

Browse Files

Cancelof
Upload Photo: Top of the Box (Showing Damaged Area)*

Browse Files

Cancelof
Upload Photo: Bottom of the Box (Showing Damaged Area)*

Browse Files

Cancelof
Upload Photo: Few Pictures from the Unit Showing Damaged Area(s)*

Browse Files

Cancelof
Upload Photo: Serial Number & Part Number Label on Package*

Browse Files

Cancelof
Once the return request is submitted, a Case #{case} will be provided for you to reference. The Case # is NOT the approval for return.
Should be Empty: